Role Description Responsible for designing and developing learning materials for various audiences across the Customer and Agent Solutions business segment. - Develops scalable, engaging solutions tailored to the provided project scopes. - Acts as an in-house content designer, contributing to employee performance, productivity, and growth through cost-effective learning experiences. Qualifications - Bachelor’s Degree - Experience in a similar role, preferable with design experience - Experience with learning platforms - Fluent English - It is an advantage: Content creation for social media Requirements - Software management: - Microsoft Office - Articulate 360 or Captivate - Camtasia or Adobe Premier - AI-driven authoring tools Synthesia or AI driven Call simulator - Skills: - Project management - Adult learning theory - Microlearning development - Virtual and Live Training Development Benefits - Competitive salary and performance-based bonus - Comprehensive benefits package: Grocery vouchers, SGMM, etc. - Dynamic and inclusive work culture within a globally renowned group - Private Health Insurance - Paid Time Off - Training & Development

• Manage the day-to-day operations of one or more YouTube channels. • Schedule, upload, and publish videos according to content calendars. • Optimise video titles, descriptions, tags, chapters, and thumbnails for discoverability and performance. • Ensure all content meets brand guidelines and quality standards. • Maintain organised content workflows and publishing schedules. • Conduct keyword and competitor research to identify content opportunities. • Develop and implement strategies to increase subscribers, watch time, and engagement. • Analyse audience behaviour and recommend content improvements. • Monitor YouTube trends and platform updates to maintain a competitive advantage. • Collaborate with content creators to improve video performance and audience retention. • Track key YouTube metrics including views, CTR, watch time, audience retention, subscriber growth, and revenue. • Produce regular performance reports and actionable insights. • Conduct A/B testing on thumbnails, titles, and content formats. • Use analytics to guide future content and channel strategies. • Coordinate with video editors, graphic designers, scriptwriters, and content creators. • Ensure deadlines are met and content is delivered on schedule. • Communicate performance feedback and optimisation recommendations to stakeholders. • Support the development of scalable content production processes.

Role Description We are seeking a highly organised, creative, and data-driven YouTube Channel Manager / Content Operations Specialist to oversee the day-to-day management and growth of a portfolio of YouTube channels. This role combines content strategy, channel optimisation, analytics, and operational excellence to ensure content is published efficiently and performs at its highest potential. The successful candidate will play a key role in managing content workflows, coordinating with editors, designers, and content creators, and implementing strategies to maximise audience growth, engagement, and revenue. Key Responsibilities - Manage the day-to-day operations of one or more YouTube channels. - Schedule, upload, and publish videos according to content calendars. - Optimise video titles, descriptions, tags, chapters, and thumbnails for discoverability and performance. - Ensure all content meets brand guidelines and quality standards. - Maintain organised content workflows and publishing schedules. - Conduct keyword and competitor research to identify content opportunities. - Develop and implement strategies to increase subscribers, watch time, and engagement. - Analyse audience behaviour and recommend content improvements. - Monitor YouTube trends and platform updates to maintain a competitive advantage. - Collaborate with content creators to improve video performance and audience retention. - Track key YouTube metrics including views, CTR, watch time, audience retention, subscriber growth, and revenue. - Produce regular performance reports and actionable insights. - Conduct A/B testing on thumbnails, titles, and content formats. - Use analytics to guide future content and channel strategies. - Coordinate with video editors, graphic designers, scriptwriters, and content creators. - Ensure deadlines are met and content is delivered on schedule. - Communicate performance feedback and optimisation recommendations to stakeholders. - Support the development of scalable content production processes. Qualifications - Minimum of 2 years' experience managing YouTube channels or digital content operations. - Strong understanding of YouTube Studio, channel analytics, and platform best practices. - Experience with SEO principles, keyword research, and content optimisation. - Familiarity with YouTube monetisation and audience growth strategies. - Excellent project management and organisational skills. - Strong analytical mindset with the ability to interpret performance data. - Experience using tools such as TubeBuddy, VidIQ, Google Analytics, or similar platforms is advantageous. - Excellent written and verbal communication skills. - Ability to manage multiple projects and deadlines simultaneously. - Self-motivated with strong attention to detail and problem-solving abilities. - Access to a reliable laptop/computer and stable high-speed internet connection. Company Description At Remote Recruitment, we specialise in helping skilled South African professionals connect with top UK businesses. Our streamlined hiring process ensures you work with organisations that value your talent and career growth. With a focus on long-term success, we provide ongoing support to make sure you thrive in your role. Join a team that appreciates your expertise – Remote Recruitment, where your success is our mission.

• Edit and repurpose video content using Adobe Premiere Pro. • Upload, schedule, and publish content through YouTube Studio and internal publishing systems. • Create and optimize video titles, descriptions, tags, playlists, cards, and end-screen elements. • Coordinate livestream setup, scheduling, and monitoring across multiple channels. • Ensure all published content meets brand standards and family-safe content guidelines. • Design engaging and high-performing thumbnails using Canva, Photoshop, or similar tools. • Maintain consistent branding and visual identity across channels. • Support thumbnail testing initiatives and optimization strategies to improve performance. • Maintain accurate metadata, tagging structures, playlists, and content organization. • Follow established publishing workflows, naming conventions, and export settings. • Manage publishing calendars and ensure deadlines are consistently met. • Monitor content quality and channel consistency across all assets. • Coordinate multiple projects and publishing schedules simultaneously. • Support process improvements and operational efficiencies within content workflows. • Collaborate with internal stakeholders to execute channel growth and content strategies. • Maintain strong attention to detail across all stages of content production and publishing.