Title: Quality Assurance Documentation Specialist - Supplier Quality Location: Nashville United States Nashville, TN Quality Assurance and Regulatory – Quality Assurance / Salaried Exempt / Hybrid Job Description: Innophos is hiring a Quality Assurance Documentation Specialist- Supplier Quality in our Nashville, TN manufacturing location. The Quality Assurance Documentation Specialist will assist in developing, facilitating and continually improving the Supplier Quality (SQ) Documentation Processes, focusing on the Supplier Documentation requirements from a quality or regulatory standpoint. The ideal candidate is a detail-oriented quality professional with a degree in Food Science, chemistry, or a related life science and at least three years of quality assurance experience, ideally within the food or dietary supplement industry. They have a solid working knowledge of FDA regulations, FSMA, and GFSI standards, along with preferred certifications in PCQI and HACCP, and bring strong organizational and communication skills to manage supplier documentation workflows, cross-functional collaboration, and continuous process improvement. This role offers a hybrid schedule of 3x/week in office and 2x/week remote. Key Responsibilities - Managing SQ documentation requests, which includes, but is not limited to: - Ensuring supplier quality documentation (questionnaires, etc.) requests are satisfactorily completed within required timelines. - Assessing quality and/or regulatory statements, plant/product profiles, ingredient statements, allergen statements, etc. - Creating and maintaining supplier and material records within the Supplier Management system as information changes. - Maintaining and prioritizing the supplier request queue which involves working with other departments (Purchasing, Regulatory, Tech Services, etc.). - Creating quality-related processes, templates, supporting forms, SOPs, etc. in support of both phosphate and nutrition businesses. - Technically assessing and analyzing information from raw material suppliers and manufacturing sites. - Continually improving processes and systems within the group and across functions to enable faster response to the established timelines or meet new business requirements. - Researching quality and/or regulatory standards and regulations, as needed - Working with other departments to improve their awareness of their role in providing timely supplier information - Assist with preparing/maintaining KPI's defined to measure the efficiency of our program Required Education and Experience - BA/BS in Food Science, biology, chemistry or related life science - 3 years of experience in Quality functions, preferred experience in a Dietary supplement or Food companies - Training strongly preferred in FSMA/FSVP, Food Defense. Preventative Controls Qualified Individual (PCQI) certification, HACCP certification Required Knowledge, Skills, and Abilities - Familiar with GFSI or NSF QA Standards and Auditing systems - FSMA requirements - Overall knowledge of the US FDA regulation 21 CFR 111 and/or 21 CFR 117 - Good working knowledge of Microsoft Office products, especially Excel: Able to build trend analysis, charts, reports - Well organized, attention to detail with the ability to build a summary and an overall picture - Strong project management skills - Excellent verbal and written communication skills - Ability to follow Good Manufacturing Practices including the proper wearing of clean protective clothing, following personal hygiene standards, and adherence to food/drink/tobacco restrictions Benefits - Medical, Dental and Vision benefits which start the 1st of the month after hire - Annual incentive bonus eligibility based on individual and company performance - Tax advantaged health savings and spending accounts - 401k eligibility with company match and annual discretionary contribution - Time off: vacation, holidays/floating holidays, personal and sick days - Company provided Life and Disability Insurance - Paid Parental Leave - Fitness Membership Reimbursement Program - Educational assistance program The benefits set forth in this posting reflect Innophos' current benefits for similarly situated employees, are subject in all respects to the terms and conditions of the applicable program policies and may be modified or discontinued by Innophos in the future (subject to applicable law). About Innophos Innophos is a leading international producer of specialty ingredient solutions that deliver far-reaching, versatile benefits for the food, health, nutrition and industrial markets. We leverage our expertise in the science and technology of blending and formulating phosphate, mineral and botanical based ingredients for our customers. Our people are the heart of our organization and the foundation of our success. We are driven by our core values of safety, diversity, integrity and collaboration. Headquartered in Cranbury, New Jersey, Innophos has manufacturing operations across the United States, in Canada, Mexico and China and sells into over 70 countries. Innophos is proud to be an Equal Opportunity employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Innophos is committed to providing reasonable accommodations for candidates in our recruiting process, as required by applicable federal, state and local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications against job descriptions, analyzing resumes, or assessing responses (including recording, transcribing, and summarizing our interviews). These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description As a Senior QA Engineer on our team, you will play a key role — not just executing tests, but also shaping how quality is defined, measured, and embedded across the entire product lifecycle — from requirement analysis and test design to sprint goals sign off. You will drive testing strategy across frontend, backend, and integration layers, mentor mid-level QA engineers, and serve as the primary quality voice in cross-functional planning and delivery discussions. This role requires a hands-on professional who is strong in manual testing but also capable of contributing to test automation efforts. You will collaborate closely with BA, developers, and DevOps engineers to build a robust quality culture, improve testing processes, and ensure high standards across multiple brands and releases. Working on this project will expose you to complex product logic, integrations with external providers, and high-load systems in a fast-paced environment. You will join a team that values ownership, proactive communication, and continuous improvement, with real opportunities to influence product quality and engineering standards. Qualifications - 6+ years of experience in Manual QA. - Proven experience designing and owning end-to-end test strategies for complex, multi-service web platforms. - Deep expertise in REST API testing: independently assessing complex business logic, contract correctness, and edge-case behaviour across interconnected services. - Strong command of test documentation: test strategies, test plans, test cases, traceability matrices, and BDD scenario authoring (Gherkin or equivalent). - Solid grasp of microservices and distributed systems testing challenges — including data consistency, service interdependencies, and regression risk in shared infrastructure. - Familiarity with CI/CD pipelines and understanding of how QA gates integrate into automated build processes. - Hands-on familiarity with performance and load testing concepts; ability to interpret results, identify risk thresholds, and escalate findings to engineering. - Experience with test management tools (TestRail or equivalent) and defect tracking platforms (Jira or equivalent), including writing detailed bug reports with root cause analysis and business impact assessment. - Demonstrated ability to identify systemic quality risks and proactively drive mitigation at a process level — not just ticket-by-ticket. - Strong communication and influencing skills — comfortable contributing to architectural reviews, sprint planning, and stakeholder discussions from a quality perspective. - Upper-Intermediate to Advanced English (written and spoken). - Strong practical command of AI tools (Claude, ChatGPT, Copilot, or similar) applied to QA workflows — test case generation, exploratory testing, bug analysis, and documentation — with the ability to critically evaluate outputs and help establish responsible team practices around their use. - Experience in online gambling, fintech, or other high-load, regulated systems. Requirements - Technical background or degree in Computer Science (nice to have). - Automation skills (e.g. Java + REST Assured, Selenium, or equivalent) — enough to read, review, and meaningfully contribute to automation coverage discussions (nice to have). - Hands-on experience with performance or load testing tooling (e.g. Locust, k6, JMeter) (nice to have). - Experience testing real-time data systems: WebSockets, event streams, or feed-based integrations (nice to have). Responsibilities - Define and own the QA strategy for assigned product areas — scoping test coverage, risk prioritisation, and release readiness criteria. - Plan and execute testing across web, API, and integration layers for new features, platform releases, and regression cycles. - Design, maintain, and govern the test case library — ensuring coverage aligns with business-critical flows and compliance requirements. - Contribute quality input early in cross-functional ceremonies — refinement, sprint planning, and architecture reviews — raising risks and ambiguities before implementation begins. - Identify, document, and drive resolution of defects with clear root cause analysis, regression risk assessment, and business impact framing. - Spot coverage gaps, propose tooling improvements, and contribute to QA process improvement initiatives independently. - Apply and advocate for AI-assisted testing approaches within the team — test case generation, exploratory support, bug analysis — establishing repeatable, responsible practices and sharing results. - Contribute to performance testing planning and post-test analysis in collaboration with the engineering team.

• Execute functional, regression, and accessibility testing every sprint, validating stories against acceptance criteria and flagging merges that fail automated test gates • Write and maintain manual and automated test cases using Selenium, Cypress, or Playwright with moderate guidance from senior QA engineers • Run Axe and pa11y accessibility scans on merge requests and document findings in Jira and Confluence aligned to WCAG 2.1 AA standards • Validate API behavior using Postman or Rest Assured as part of sprint-level testing coverage • Collaborate with developers to write boilerplate and exploratory test cases for new functionality, reducing cognitive load and catching edge cases early • Contribute to CI/CD pipeline test instrumentation in GitLab, helping ensure tests run automatically at every build and check-in • Participate in load and performance testing activities, supporting validation of system capacity and stability • Participate in SAFe ceremonies including sprint planning, standups, and retrospectives, building understanding of the overall program testing strategy • Ask questions during design and architecture discussions to ensure systems are built with testability in mind from the start

• Quality Assurance Engineer II serves as an individual contributor within a team; with the support and guidance of leadership, you will be responsible for supporting the goal of meeting scope, schedule, and delivery requirements. • Execute functional, regression, and accessibility testing every sprint, validating stories against acceptance criteria and flagging merges that fail automated test gates • Write and maintain manual and automated test cases using Selenium, Cypress, or Playwright with moderate guidance from senior QA engineers • Run Axe and pa11y accessibility scans on merge requests and document findings in Jira and Confluence aligned to WCAG 2.1 AA standards • Validate API behavior using Postman or Rest Assured as part of sprint-level testing coverage • Collaborate with developers to write boilerplate and exploratory test cases for new functionality, reducing cognitive load and catching edge cases early • Contribute to CI/CD pipeline test instrumentation in GitLab, helping ensure tests run automatically at every build and check-in • Participate in load and performance testing activities, supporting validation of system capacity and stability • Participate in SAFe ceremonies including sprint planning, standups, and retrospectives, building understanding of the overall program testing strategy • Ask questions during design and architecture discussions to ensure systems are built with testability in mind from the start