• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements • Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment • Evaluate and report on potential subrogation opportunities • Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies • Perform duties independently, with work directly impacting management outcomes • Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards • Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties • Use strong customer service skills to negotiate with policyholders to settle the claim • Performs additional duties as assigned • Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals • Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 2-3 days • Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year

• Conduct field based investigations by visiting policyholders’ homes to investigate property damage. • Use claims handling software, a company car and laptop to determine claims related damage and write estimates. • Represents the Company from a public relations standpoint and must conduct oneself as a member of Management. • Use strong customer service skills to negotiate with policyholders to settle the claim.

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements. • Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment. • Evaluate and report on potential subrogation opportunities. • Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies. • Perform duties independently, with work directly impacting management outcomes. • Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards. • Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties. • Use strong customer service skills to negotiate with policyholders to settle the claim. • Performs additional duties as assigned.

Role Description Zurich is currently looking for an RCIS Crop Claims Field Adjuster II to work out of the state of Kansas. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory. The ideal candidate will need to live and service within a 100-mile area of the following Kansas counties: - Cheyenne - Decatur - Graham - Greeley - Logan - Rawlins - Scott - Sheridan - Sherman - Thomas - Wallace - Wichita As a Crop Adjuster II, your primary responsibilities will include: - Completing field inspections and related responsibilities such as reading maps and aerial photos, measuring fields, storage bins, and discussing findings of crop loss with farmers on the most complex non-routine, problematic claims including controversial claims. - Conveying complex regulations and interpretations to claimants, agents, and industry people on claim situations. - Performing fact finding regarding crop damage, recording information and transmitting loss information to accurately determine potential indemnities. - Gathering relevant facts, utilizing applicable law and establishing basic principles of negligence. - Completing claim reviews and audits on lower-level adjusters as assigned. - Ensuring legal compliance by maintaining a strong working knowledge of regulatory and company policies and procedures. - Contributing to the team effort by accomplishing related results and participating on projects as needed. Qualifications - High School Diploma or Equivalent and 2 or more years of experience in the crop insurance and claims adjusting area. - Crop Adjuster Proficiency Program Certification (CAPP) required. - Reliable personal transportation and travel within territory. - RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions. Requirements - Excellent verbal, written and interpersonal communication skills. - Strong organization and prioritization skills. - Intermediate Microsoft Office skills. - Experience providing technical training to other crop professionals. Benefits - Competitive pay and comprehensive benefits for employees and their families. - Pay range: $23.66 - $33.89, with short-term incentive bonus eligibility set at 5%. - Potential for bonuses and merit increases.