Title: Bilingual Care Manager - Merced County Location: Merced, CA Full Time Job Description: Department: Client Services – ECM Reports To: Client Services – ECM Manager FLSA Status: Non-Exempt (professional role requiring independent judgment) Pay Range: $23 – $30 per hour Location: California | Hybrid Schedule: Full-time, Monday–Friday; occasional extended hours as member needs require Position Summary The Care Manager provides Enhanced Care Management services to assigned members. This role focuses on member engagement, care coordination, and documentation in alignment with payer and regulatory requirements. The Care Manager is responsible for completing required ECM activities accurately, on time, and in accordance with established standards. Essential Duties and Responsibilities ECM Service Delivery - Conduct outreach and engagement with assigned ECM members. - Coordinate services and resources to support member needs. - Follow established care plans and ECM workflows. Documentation & Compliance - Complete required ECM documentation accurately and on time. - Maintain current care plans and assessments. - Address documentation gaps promptly. Risk Identification & Escalation - Identify member risks, barriers, or changes in condition. - Escalate concerns according to established protocols. - Document escalations and follow-up actions. Collaboration & Communication - Partner with Senior Care Managers for guidance and support. - Coordinate with operations teams as needed to support continuity of care. - Communicate clearly with members and internal teams. Required Qualifications - Minimum 3 years of care management or care coordination experience - Strong documentation and organizational skills - Ability to manage multiple members and priorities - Clear written and verbal communication skills Preferred Qualifications - Experience with California ECM programs - Familiarity with EHR and care management platforms - Background in healthcare or social services Skills and Competencies - Member engagement and advocacy - Documentation accuracy and timeliness - Organization and follow-through - Systems literacy - Professional judgment - Physical and Work Conditions - Combination of office, remote, and field-based work - Prolonged periods of sitting and computer use - Occasional in-state travel - Reasonable accommodations provided in accordance with applicable law - Workweek, Compensation, and Benefits This is a full-time, salaried position. Omatochi offers a comprehensive benefits package including medical, dental, and vision coverage; paid time off; holidays; and additional benefits consistent with company policy. Compliance and Legal Notices Omatochi is an equal opportunity employer. Employment is at-will and may be terminated at any time, with or without cause or notice, consistent with applicable law. This position complies with California pay transparency requirements.

• Transfer calls to appropriate departments or staff • Answer and manage incoming calls, emails, texts, and faxes • Schedule appointments and maintain calendars • Maintain accurate records in CRM systems • Follow up on missed calls or unattended inquiries

Role Description This job is based remotely in the US, but you should be based in an Eastern or Central Time zone. At CoMind, we are developing a non-invasive neuromonitoring technology that will result in a new era of clinical brain monitoring. In joining us, you will be helping to create cutting-edge technologies that will improve how we diagnose and treat brain disorders, ultimately improving and saving the lives of patients across the world. The Clinical Team leads the deployment of CoMind's technology into hospital environments for the first time, managing clinical sites, supporting device installations, and ensuring the smooth execution of clinical studies in partnership with clinicians. As Senior CRA, you will own site monitoring across CoMind's clinical programme, with responsibility spanning on-site and remote visits, in-house operations support, and study oversight. This is a hands-on role with real breadth: you will be the primary relationship owner at investigator sites while also contributing to trial management and IRB coordination internally. Please note that this role will require approximately 50% travel, depending on study needs. - Conduct qualification, initiation, interim, and close-out monitoring visits (on-site and remote) in accordance with GCP, ICH, the study protocol, and CoMind SOPs - Perform source data review and verification, manage data query resolution, and evaluate site performance, protocol adherence, and enrollment progress - Identify and escalate site issues, deviations, and risks; support CAPA development and inspection and audit readiness activities - Build and maintain strong relationships with investigator sites, providing training, guidance, and support to ensure study quality and continuity - Prepare, submit, and track IRB maintenance submissions including continuing reviews, amendments, and safety updates, coordinating directly with central IRBs to ensure timely approvals - Maintain Trial Master File quality, support regulatory submissions and site activation activities, and manage IP logistics and accountability documentation AI is fundamental to our culture -- it's not just a tool, but a core part of how we work, collaborate, and innovate. We expect all team members to embrace AI in their daily work and continuously find new ways to use it effectively. Qualifications - Substantial clinical research experience, with a background in medical devices preferred - Extensive on-site and remote monitoring experience as a sponsor-side CRA - Strong working knowledge of GCP, ICH, FDA, and applicable global clinical research regulations - Proven organisational and documentation skills, with the ability to manage multiple site relationships and responsibilities simultaneously - Proficiency with EDC, eTMF, CTMS, and standard office software Requirements - Experience with early feasibility studies, NSR studies, or IDE-regulated frameworks (nice to have) - Familiarity with neurology, neurocritical care, TBI, or ICU-based clinical settings (nice to have) - Experience coordinating IRB submissions and managing regulatory documentation at a sponsor level (nice to have) Benefits - Company equity plan - Annual Unlimited PTO - Health insurance plan - CoMind contributes 50% to the monthly premium (with the Blue Cross Network) - Dental insurance (50% Employer Contributions to individual policy) - Vision insurance (50% Employer Contributions to individual policy) - 401k plan with an employer match up to 3% - Mental health resources

Role Description As a Copilot Adoption & Change Management Consultant at Concentrix, you will help enterprise clients unlock the value of Microsoft Copilot and Microsoft 365 transformation initiatives. This role is ideal for a strategic, client-facing consultant who can translate business priorities into actionable adoption strategies, drive readiness across large organizations, and enable sustainable change through skilling, communications, and value measurement. Candidates with a good level of French and English will be especially well positioned to support multilingual and multi-geo engagements. Responsibilities: - Lead business case identification and prioritization based on business impact, feasibility, and alignment with organizational goals. - Shape and execute enterprise-level Copilot adoption strategies aligned to client transformation priorities. - Facilitate structured readiness assessments across organizational change, skilling, and enablement maturity, and recommend practical action plans. - Develop and support execution of skilling, enablement, and internal communication strategies to increase engagement and adoption. - Engage business and IT stakeholders to monitor progress, track value realization, and optimize adoption plans based on feedback and usage insights. - Apply Microsoft frameworks and tools to support structured reviews, adoption planning, success measurement, and value realization. - Design training curricula, certification pathways, and learning assets that support successful user enablement. - Create communication and engagement plans that build awareness, reduce resistance, and support long-term behavioral change. - Design and interpret adoption analytics, KPIs, and reporting views to measure outcomes and identify improvement opportunities. - Implement feedback mechanisms and support structures to remove blockers and improve the employee experience. - Facilitate executive and practitioner discussions with strong meeting discipline, visible decision tracking, and clear follow-up actions. - Help convert concerns around AI, quality, safety, or readiness into structured experiments with owners, timelines, and measurable outcomes. - Produce high-quality client-ready assets quickly, including backlogs, labs, communications materials, and KPI scaffolds. - Tailor consulting engagements based on time constraints, stakeholder mix, data access, and business priorities across multiple industries. Qualifications - 5+ years of experience in enterprise consulting, digital transformation, or business change enablement. - Experience leading use case identification and business case development for emerging technologies. - Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers. - Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies. - Experience using adoption and change management frameworks such as Prosci or equivalent. - Ability to work effectively across business, IT, and executive stakeholder groups. - Excellent communication, facilitation, and stakeholder engagement skills. - Experience designing or supporting internal communications, skilling, or change enablement programs in large organizations. - Experience partnering with adoption and success teams to accelerate outcomes and remove blockers. - Good level of French and English, both written and spoken. - Comfortable working across industries and adapting quickly to changing client needs and business contexts. Requirements - 7–10+ years in enterprise adoption and change management with Microsoft 365 (preferred). - 2+ years of experience in short-format consulting engagements such as workshops or accelerators (preferred). - Experience enabling champions communities at 1,000+ user scale (preferred). - Prior consulting experience in a Big 4 or boutique consulting environment (preferred). - Deep enablement experience for finance, legal, or customer service personas (preferred). - Experience supporting multi-geo or multilingual rollout programs (preferred). - Experience creating learning assets and Power BI adoption views (preferred). - Hold a Prosci Certified Change Practitioner certification or equivalent (preferred). - Hold Microsoft Copilot knowledge credentials or equivalent (preferred). - If not yet certified, willing to obtain required certifications upon hire. Benefits - Medical, dental, and vision insurance. - Comprehensive employee assistance program. - 401(k) retirement plan. - Paid time off and holidays. - Paid learning days.