• Process bi-monthly company-wide payroll, ensuring accuracy, timeliness, and compliance • Review, verify, and reconcile timecard data (hours, OT, paid time off, and leave of absence balances) • Serve as the primary point of contact for employee questions regarding paychecks, deductions, and tax withholdings • Calculate and process bonuses, retroactive pay, and final paychecks for terminating employees • Manage state registration and employment taxes through our HRIS and in partnership with local municipalities • Recommend improvements to Two Chairs’ current payroll procedures for increased scalability and accuracy as we expand into new, more complex markets • Ensure all payroll processes align with federal, state, and local labor laws and tax regulations • Support internal and external payroll audits (e.g 401k 5500) • Partner closely with Finance and People Business Partners on payroll-adjacent workflows including leaves, terminations, and some benefit-related needs • Provide first-line support for employee questions regarding health, dental, vision, FSA/HSA, 401(k). • Assist with benefits enrollments, life event updates, and employer offerings by coordinating with external vendors. • Conduct audits of benefits data to ensure accuracy in billing, eligibility, and payroll deductions. • Support compliance activities, including ACA reporting, 401(k) audits, and state/federal requirements. • Partner with brokers, vendors, and internal stakeholders to research and resolve benefits discrepancies. • Respond to employee inquiries through the People Team ticketing system, ensuring accurate and timely resolution. • Provide support across a wide range of People Operations workflows—including onboarding, offboarding, and transfers—by ensuring payroll, benefits, and employee data are accurate and up to date. This role also offers opportunities to contribute to process improvements and cross-functional projects. • Maintain accurate employee records and documentation across HRIS, payroll, and benefits platforms. • Support reporting and data needs by building and maintaining standard People Operations reports, assisting with audits, and ensuring leadership has accurate, timely insights into payroll, benefits, and employee data.

• Oversee employee data within the HRIS (Rippling) to ensure data integrity, compliance, and proper documentation. • Manage sensitive employee data and payroll-related reporting, including data review and analysis on an ongoing basis. • Manage end-to-end payroll operations for hourly, salaried, and complex employee structures, collaborating with Data and Finance teams to administer variable pay, bonuses, and clinical compensation models. • Ensure all payroll operations comply with federal, state, and local labor laws and reporting requirements. • Maintain and improve payroll policies and internal controls to drive operational excellence. • Manage year-end payroll activities, including the production and distribution of W-2s and other regulatory filings. • Partner with cross-functional stakeholders in Finance, People, and Operations to build effective, efficient systems for the company’s long-term growth. • Manage relationships with external payroll vendors and consultants to optimize service delivery. • Optimize operational processes to eliminate bottlenecks and support scalable organizational growth. • Manage the monthly benefits billing reconciliation process; audit carrier invoices against payroll deductions and enrollment data to ensure accuracy and resolve discrepancies. • Ensure timely and accurate resolution of benefits questions. • Oversee payroll and benefits tracking for employees on leave. • Partner with carriers, brokers and TPAs to resolve escalated claims issues and enrollment discrepancies. • Partner with People Team leadership to execute the annual Open Enrollment process, ensuring system configuration, employee communications and data transfers to carriers are handled seamlessly.

• Manage appointment administration and assist with NPA form updates for Supervisors (SVs) and Program Directors (PDs), primarily during NPA locking periods. • Run daily FLEX reports to identify billing corrections and payroll updates; send locking instructions to new staff. • Send email and text reminders to staff regarding NPA or payroll needs. • Support drive time, mileage, and lunch verification and ensure accurate entry. • Maintain and update the Drive Time/Mileage (DT/M) tracker as corrections are made for graduation programs. • Organize and maintain the Payroll Support Thread, ensuring bi-weekly reports and verifications are accurate to close and finalize payroll. • Provide support during payroll processing, including scheduling support for payroll-related needs. • Assist with ROI (Release of Information) and Change of Address follow-up with clinical staff. • Prepare and track Parent Verification Forms (PVFs) for NBRC/CCS, organizing forms and following up with guardians. • Update session locations based on Change of Address tracker. • Assist in final overtime/mileage verification for payroll. • Set up Parent Portal access as needed. • Maintain and update the ABA email roster for monthly newsletters. • Support termination verification, including following up on Staff Status updates for the NPA roster. • Provide training support as needed. • Assist with additional administrative tasks as required.

Role Description A professional, adaptable, and highly organized Intake, Payroll & Administrative Coordinator is sought to support both client intake operations and payroll administration within an ABA therapy environment. The successful candidate will be responsible for managing intake processes, coordinating with families and internal teams, processing payroll activities, maintaining accurate records, and supporting day-to-day administrative operations. The ideal candidate possesses excellent communication skills, strong attention to detail, and the ability to effectively manage multiple responsibilities in a fast-paced environment. - Manage client intake processes from referral through onboarding - Communicate professionally with families, caregivers, and internal team members - Collect, review, and maintain intake documentation and client records - Guide families through the intake process and explain agency procedures - Coordinate appointments, assessments, and onboarding activities - Process payroll accurately and in a timely manner - Maintain payroll records and assist with payroll-related inquiries - Ensure payroll and intake documentation is complete and accurate - Maintain and update records within CentralReach and payroll systems - Support administrative operations and workflow management - Prepare reports, track documentation, and maintain organized records - Assist with additional administrative, intake, and payroll-related tasks as required Qualifications - Bachelor’s degree (BA/BS) highly preferred - Previous experience in intake coordination, payroll administration, healthcare administration, or administrative support required - Experience processing payroll required - Experience using ADP payroll software required - Experience using CentralReach preferred - Strong communication and interpersonal skills required - Must be well spoken, professional, and present well - Strong adaptability and ability to learn new processes quickly required - Excellent organizational and multitasking abilities required - Strong attention to detail and administrative accuracy required - Ability to manage multiple responsibilities simultaneously required - Strong problem-solving and follow-up skills required - Experience working within healthcare, ABA services, or behavioral health environments preferred - Ability to work independently in a remote environment - Reliable internet connection and a suitable home office setup - Comfortable working U.S. hours Benefits - Remote work from home Fraud Disclaimer ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.