• The Manager of Technical Delivery leads a team of customer-facing technical professionals responsible for designing and delivering high-quality SaaS implementations. • This role ensures that technical solutions align with customer requirements, platform capabilities, and delivery best practices, while supporting scalable, predictable service execution. • Own your team and their full portfolio of projects, helping to mitigate risks proactively and unblock Implementation Engineers. • Drive consistency and quality across complex, multi-workstream SaaS implementations. • Serve as an escalation point for complex technical or project challenges during implementations. • Partner with Services leadership to forecast demand, optimize resource utilization, and support hiring and staffing strategies. • Define and track KPIs, helping to highlight the performance of your team and identify areas of growth. • Deliver clear, executive-level reporting on resource forecasting, portfolio performance and trends. • Oversee a consistent delivery motion with low escalation risk and an engaged team.

• Own and manage syndicated data sources to track category, brand, and competitor performance. • Analyze retail sales trends, distribution, pricing, and merchandising to identify growth drivers and white space opportunities. • Partner with Sales to build category management stories and customer-specific presentations that drive retail buy-in. • Conduct consumer and shopper insights research (quantitative and qualitative) to understand behaviors, preferences, and motivations around charcuterie and entertaining occasions. • Develop dashboards, scorecards, and monthly reports that synthesize key performance metrics and actionable insights. • Support new product innovation and brand strategy with data-driven insights and category rationale. • Collaborate cross-functionally with Sales, Marketing, Innovation, and Finance to align data strategy with business goals. • Stay ahead of food and lifestyle trends relevant to charcuterie, snacking, and entertaining to anticipate shifts in consumer demand.

• Configure and approve pricing and packaging with a deep understanding of deal profile, margins, and implications • Partner closely with systems teams to operationalize, maintain and improve pricing and packaging programs, optimizing for speed and efficiency while maintaining guardrails to mitigate risk • Analyze and report on data to assess profitability, effectiveness of price packages, market dynamics and other KPIs • Work with legal and sales teams to ensure contract accuracy and compliance • Identify gaps, bottlenecks or risks in our current infrastructure to drive sales velocity and prevent negative customer experiences • Drive efficiency improvements by assessing current Deal Desk processes and optimizing them through the strategic use of systems and approval workflows

• Oversee daily, weekly, and long-term cash forecasting, reporting and liquidity planning • Manage banking relationships, financing facilities, and debt compliance • Lead cash management activities, including cash positioning, intercompany funding, and international cash repatriation • Manage global insurance program, including coordination with insurance brokers to ensure appropriate coverage types and limits across the organization’s properties and activities • Develop and execute treasury policies related to cash, debt, investments, and risk management • Monitor and manage financial risks, including interest rate, FX, and counterparty risk • Support capital structure planning, financing transactions, and refinancing activities • Partner with Accounting on month-end close, treasury-related accounting, and internal controls • Ensure compliance with debt covenants, treasury policies, and applicable regulations • Prepare treasury-related reporting and analysis for senior leadership