• Produce compelling content and copy in Italian and English: blog posts, white papers, customer case studies, social posts, sales enablement materials, and email campaigns. • Own the editorial calendar in close collaboration with the Marketing and Sales teams, with a focus on lead generation and brand building. • Update and optimise local website content on an ongoing basis. • Build and nurture relationships with tech and business media in your market — pitching story ideas, coordinating press releases, and managing media coverage. • Handle internal communications for the local team, ensuring alignment with global messaging and company culture. • Plan, organise, and execute local events: trade shows, webinars, and partner activations. • Maintain a strong brand presence at the key B2B events in your market — targeting around 15 well-chosen events per year. • Manage and grow the brand's social media presence (LinkedIn, X, Instagram) through organic campaigns, aiming for at least two posts per week. • Track campaign performance against KPIs using analytics tools and continuously optimise based on data. • Adapt the GTM strategy to your market and its buyer personas. • Act as the key bridge between global marketing and your local market — surfacing local insights, flagging market nuances, and ensuring global initiatives land effectively on the ground. • Drive cross-functional communication with Sales, Product, Customer Success, and Leadership — aligning local marketing initiatives and making sure the needs of your market are understood across the organisation. • Localise global campaigns for your market — going well beyond translation to adapt messaging, channels, formats, and timing to local behaviours and cultural context. • Brief, manage, and quality-control a network of external partners (creative, PR, events, media buying) in close collaboration with the central marketing team.

• Produce compelling content and copy in German and English: blog posts, white papers, customer case studies, social posts, sales enablement materials, and email campaigns. • Own the editorial calendar in close collaboration with the Marketing and Sales teams, with a focus on lead generation and brand building. • Update and optimise local website content on an ongoing basis. • Build and nurture relationships with tech and business media in your market — pitching story ideas, coordinating press releases, and managing media coverage. • Handle internal communications for the local team, ensuring alignment with global messaging and company culture. • Plan, organise, and execute local events: trade shows, webinars, and partner activations. • Maintain a strong brand presence at the key B2B events in your market — targeting around 15 well-chosen events per year. • Manage and grow the brand's social media presence (LinkedIn, X, Instagram) through organic campaigns, aiming for at least two posts per week. • Track campaign performance against KPIs using analytics tools and continuously optimise based on data. • Adapt the GTM strategy to your market and its buyer personas. • Act as the key bridge between global marketing and your local market — surfacing local insights, flagging market nuances, and ensuring global initiatives land effectively on the ground. • Drive cross-functional communication with Sales, Product, Customer Success, and Leadership — aligning local marketing initiatives and making sure the needs of your market are understood across the organisation. • Localise global campaigns for your market — going well beyond translation to adapt messaging, channels, formats, and timing to local behaviours and cultural context. • Brief, manage, and quality-control a network of external partners (creative, PR, events, media buying) in close collaboration with the central marketing team.

Role Description Trillium Health Resources has a career opening for a Contracts Monitoring Coordinator to join our team! This position is responsible for monitoring contracts with certain providers and contractors in accordance with guidelines set forth within the contract. Monitoring of the contract is also to ensure compliance with the contract, state and federal regulations as well as our agency’s policies and procedures. The position is accountable for contract performance activities for their assigned caseload of providers/contractors. This position will be responsible for maintaining communication with and updating the Associate Vice President of Contracts and the Contracts Manager-Monitoring on legal, regulatory, and other trends and needs, with respect to their caseload. This position is the lead for their assigned caseload and will assist providers as needed in resolving invoicing or other contractual problems including making connections with other Trillium teams. This position facilitates resolution of contractual and operational issues to enhance contract performance. On a typical day, you might: - Provide oversight of assigned provider contracts and/or agreements as well as the ongoing contract monitoring of assigned contracts for compliance. - Receive, review, and compile provider reporting to ensure reporting meets the requirements of the contract and participate in annual contract reviews. - Communicate and act as a liaison with assigned providers/contractors regarding problems with contracts and/or payment of contracts. - Perform periodic and specific reviews of metrics in an effort to maximize contract performance and continuous improvement. - Educate providers regarding performance requirements set forth in the contract for program-specific performance measures. Qualifications - High School Diploma/GED and six (6) years’ experience working in a business, health care or behavioral health care setting or environment where contracts and subcontracts are used extensively to provide services; - OR Associate’s degree and four (4) years’ experience working in a business, health care or behavioral health care setting or environment where contracts and subcontracts are used extensively to provide services; - OR Bachelor’s degree and two (2) years’ experience working in a business, health care or behavioral health care setting or environment where contracts and subcontracts are used extensively to provide services; - OR Equivalent combination of education/experience. - Must have a valid driver’s license. - Must reside within North Carolina. - Must be able to travel within catchment as required. Benefits - Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval. - Work-from-home options available for most positions. - Health Insurance with no premium for employee coverage. - Flexible Spending Accounts. - 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year. - NC Local Government Retirement Pension (defined-benefit plan). - 401k with 5% employer match and immediate vesting. - Public Service Loan Forgiveness (PSLF) qualifying employer. - Quarterly stipend for remote work supplies. Company Description Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Role Description The Marketing Communications Manager supports DataSpring’s brand and corporate marketing communications by producing clear, compelling content across owned and shared channels. This role helps translate business priorities and subject matter expertise into high-quality thought leadership, social media content, press releases, and other market-facing materials that strengthen DataSpring’s narrative, credibility, and visibility. This role focuses primarily on brand communications and content marketing, supporting execution of the marketing communications strategy established by the Director. The right candidate will be growth minded, curious, and have strong comfort collaborating across the organization. The Marketing Communications Manager partners with internal stakeholders to draft, refine, and publish thought leadership and corporate content that meets brand standards, strengthens DataSpring’s narrative and credibility, and performs well in digital environments. The Marketing Presentation Manager is a full-time, remote, exempt position based in India and reports to the Director, Brand & Marketing and will be expected to be available during some hours in the US Eastern Time zone. Specific Responsibilities - Develop and edit thought leadership and content marketing assets aligned to DataSpring’s narrative and positioning. - Draft and update press releases, media statements, and supporting materials (e.g., FAQs, key messages, quotes), coordinating reviews and approvals in partnership with the Director, Brand & Marketing and subject matter experts. - Plan and create social media content including post copy variations, channel-appropriate formats, and content series that amplify thought leadership, announcements, and campaigns. - Maintain and update portions of the content calendar and planning cadence to support intake, prioritization, deadlines, stakeholder coordination, and publication across channels. - Interview with internal subject matter experts; synthesize complex concepts into accessible, audience-centered content while maintaining message discipline and brand voice. - Apply editorial standards and quality checks and help maintain templates and style guidance. - Partner with digital/SEO stakeholders to incorporate keyword insights and on-page best practices. - Leverage AI tools to improve visibility in search and AI/LLM-driven discovery experiences and recommend content optimizations based on performance. - Support the Director, Brand & Marketing in measurement and optimization of communications performance by helping compile reporting inputs, maintaining tracking, and summarizing insights from available tools and platforms. - Support coordination with external partners as needed, including briefing, feedback, and delivery against deadlines. - Collaborate cross-functionally with marketing, product, sales, and other teams to ensure communications are accurate, timely, and aligned to business priorities. Qualifications - Demonstrated ability to write and edit across formats, including thought leadership, blogs/articles, press releases, social media copy, web/campaign copy, and messaging/FAQs. - Strong editorial judgment and attention to detail; ability to simplify complex topics and maintain a consistent brand voice. - Experience coordinating reviews and approvals with multiple stakeholders; comfortable operating in a fast-paced, matrixed environment and managing competing deadlines. - Working knowledge of content performance and digital best practices (e.g., basic SEO, social channel norms, content distribution); comfort partnering with performance marketing/analytics owners to use metrics to improve content. - Comfort using AI-assisted tools to support research, first drafts, rewriting, and content optimization, with strong judgment to validate accuracy, protect confidential information, and maintain DataSpring’s voice and quality standards. - Proficiency with LinkedIn and HubSpot (or comparable marketing automation tools). - Exposure to social publishing/management tools (e.g., Sprout Social, Hootsuite) and PR/media monitoring databases (e.g., Meltwater, Cision) is a plus. - Excellent verbal communication, stakeholder management, and collaboration skills across time zones. - Growth mindset: actively seeks feedback, learns new tools and standards quickly, and iterates on work to continuously improve quality and speed. - Expert English language fluency required. Requirements - 6+ years of experience in marketing communications, content marketing, corporate communications, journalism, or agency/public relations, with a strong writing-first portfolio. - Healthcare, health IT, or B2B technology experience preferred but not required. - Bachelor’s degree required preferably in Communications, Marketing, Journalism, English, or a related field. Benefits - Competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage. - 401(k) with company contributions and matching. - Paid parental leave. - Tuition assistance. - Generous paid time off. - Commitment to investing in our people and supporting professional growth over time. Company Description DataSpring is the trusted data connector at the core of healthcare. For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, DataSpring helps healthcare operate more efficiently, accurately, and with greater confidence.