• Conduct in depth case reviews to promote safe trading on the site. • Use filters, member reports and account reviews to make informed decisions on each case. • Identify and document trends then provide feedback to your leadership and Risk/Trust. • Provide feedback on filter performance to relevant developer teams. • Handle escalations and provide summaries per request of leadership. • Respond to appeals or manage customer inquiries through email channels. • Conduct outbound phone calls or otherwise reach out to the customer as part of your case review. • Consult with customers and other lines of business to help customers succeed on the platform. • Present case decisions including end to end customer experiences to leadership. • Review documents to better understand business models and overall business relation impact to eBay.

About Ck Specialty Insurance Associates Ck Specialty Insurance Associates is a rapidly growing, independently owned wholesale insurance brokerage committed to providing innovative and customized insurance solutions to retail agents and brokers across the country. Founded with a strong entrepreneurial spirit, Ck Specialty was built on the foundation of speed, service, and partnership with our retail agents. Traits that remain at the core of everything we do. Since our inception in 1998, we have grown into a respected name in the Excess & Surplus (E&S) marketplace. We focus on a wide range of commercial and personal lines, offering access to top-rated carriers and niche products that meet the unique needs of today’s insurance buyers. At Ck Specialty, we operate with a 120% mentality; always going above and beyond in how we serve our clients, partners, and each other. We value precision, reliability, organization, and speed, which is why our team lives by the acronym PROS. We’re a company for self-starters, problem-solvers, and professionals who want to be part of something fast-moving and impactful. Why Join Ck Specialty? - Supportive, high-energy team culture - Room for growth and career development in a fast-scaling company - Strong leadership that invests in training and development - A voice at the table - your ideas matter here Whether you’re new to the insurance industry or bringing years of experience, Ck Specialty is a place where your contributions can make a real difference. We're proud of our track record, but even more excited about what's ahead. What You'll be Doing We’re looking for a detail-oriented professional to join our team as an Underwriting Assistant with light marketing support responsibilities. This role focuses primarily on supporting underwriting operations while assisting with select outreach and data-support activities that help drive business development behind the scenes. The ideal candidate enjoys working with data, maintaining accurate records, supporting underwriters, and assisting with tools like Levitate for relationship management. Marketing involvement is supportive in nature only and may include data mining, contact list maintenance, and occasional introductory outreach or cold calls under direction. This position does not require travel and does not assume ownership of marketing strategy or execution, but instead provides operational support to ensure workflows remain organized, efficient, and responsive. Marketing & Agency Support - Proactively identify and pursue new business opportunities to expand our customer base. - Present targeted product lines to agencies and develop sales strategies to increase adoption. - Develop and distribute engaging marketing materials, targeted campaigns, and travel to retail agencies to understand their needs. - Create connections with coded producers, tailoring support to their experience and goals. - Track agency interactions, monitor campaign performance, and provide reporting on growth opportunities. - Provide feedback and contribute ideas for improving product sheets, marketing materials, and training resources. Underwriting Support - Collaborate closely with the Underwriting team to ensure timely, accurate, and complete submission of documentation. - Review incoming submissions for completeness and proactively resolve gaps before underwriter review. - Input and update data within quoting systems and underwriting platforms to support efficient turnaround times. - Serve as a liaison between brokers, clients, and underwriters to obtain missing details and clarify requirements. - Maintain organized, up-to-date digital files and records to ensure compliance and accessibility. - Track submission and quote progress, providing regular status updates to the Underwriting team and management. - Assist in underwriting review of files, preparing quotes, and submitting to underwriters for approval. - Support process improvements and workflow efficiencies to enhance productivity. - Manage renewal lists, including renewal evaluation, shopping, quoting and follow up

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Underwriter, Loss Mit I is responsible for the underwriting of loss mitigation options for all workout types on all loan types. Will need to maintain and acquire any licensing requirements. - Must be in compliance of established timelines and quality decisions for each file assigned. - Preferred to have underwriting experience. - Must be familiar with mortgage documents. - Must be familiar with financial documents. - Must be able to communicate effectively with customers. - Maintain regular and punctual attendance. - Performs other related duties as assigned. Qualifications - Bachelor’s Degree from a Four (4) year College or University - One (1) to two (2) years related experience and/or training - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Requirements - None required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The employee is frequently required to sit and talk or hear. - The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. - The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The noise level in the work environment is usually moderate. Equal Employment Opportunity Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities The following statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.

• Prepares and approves renewals for accounts within authority limit • Reviews account information, including coverage details and claims history • Evaluates the risk profile of each account for renewal eligibility • Communicates with agents to ensure all renewal information is requested and received • Collaborates with underwriters throughout the renewal process • Maintains proper file documentation • Develops relationships with agents by providing excellent customer service • Responds to concerns or issues raised by agents regarding endorsements and renewals • Reviews and approves endorsements and reinstatements