• Lead live onboarding and training sessions with customers • Configure Connecteam based on provided requirements • Upload and manage employee data accurately • Perform QA and thorough review of setups before go-live • Advise customers on best practices

• Act as a strategic link between Finance and business (Supply & Demand), driving performance through KPI management, forecasting, and data-driven insights • Consolidate and oversee revenue and operational forecasts, proactively identifying risks, opportunities, and performance improvement levers • Drive business performance reviews and provide actionable recommendations to improve commercial and financial outcomes • Own and develop end-to-end funnel KPIs in close alignment with Supply and Demand functions • Partner with BI to build scalable data models and frameworks for budgeting and rolling forecasting • Develop and maintain unified dashboards for revenue and cost performance tracking • Monitor performance, prepare insights, and business commentary for quarterly and regional reviews • Lead profitability analysis and ROI evaluation across partners, products, and initiatives • Analyze key operational drivers (inventory utilization, fill rate, eCPM, partner performance) to support decision-making • Design and implement unit economics models at the project and regional levels • Ensure consistent and robust cost allocation across departments and geographies • Support pre-deal evaluation of partner economics and ensure ongoing ROI tracking • Establish and track financial benchmarks vs competitors (margins, cost efficiency, cost-to-revenue ratios) • Conduct market and pricing analysis to support expansion into new markets • Quantify new revenue streams and build business cases and ROI models • Support definition and tracking of commercial strategy, revenue plans, and annual priorities

• You vet client properties with vendors for existing provider agreements • You review surveys completed by our clients to understand their needs • You review and interpret existing agreements to capture key terms • You identify opportunities with vendors for new and/or competitive proposals • You prepare detailed proposal summaries for client presentations, including financial projections • You negotiate business and financial terms of proposals • You proof draft contracts • You manage a high volume of projects and tasks for a growing B2B business

Role Description A key member of the Fleet Management group of Headquarters Team, this role supports The Head of Regional Fleet Management by managing both capital and expense projects relating to vehicles and airport ground support equipment (GSE) of the Swissport fleet for North America. Responsibilities include: - Facilitating support for the full life cycle of the assets, including capital planning, leasing, deployment, miscellaneous project support, and asset sale/disposal. - Supporting the Finance, Procurement, and Planning groups for the tactical execution of the overall fleet strategy. - Overseeing policy compliance and reporting as it relates to the fleet. - Developing and implementing vehicle and equipment specifications and cost management programs. - Managing fleet capex/leasing budgets. Qualifications - College degree desired. - Minimum 5 years of progressive responsibilities in Corporate fleet administration, or combination of relevant education and work experience, ideally within the aviation environment. - Knowledge of fleet and automotive industry, technology, and operation. - General familiarity with fleet maintenance management principles. - Knowledge and general familiarity with AP and AR systems, all MS Office products with intermediate/expert understanding of Excel and Access, CMMS (computerized maintenance management system), and other business tools. - Familiarization with fleet telematics desired. - Knowledge of insurance practices, risk management, and collision repairs are preferred. - Strong communication, analytical, negotiation, and decision-making skills required. - Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships. - Strong interpersonal, written, and oral communication skills. - Proficient in Microsoft Applications (Excel, Word, PowerPoint). - Experience and high level of capability in Oracle Financials and Payables. - Comfortable communicating to the field in a high visibility role. - Experience supporting multiple projects with competing priorities. - Automotive or Fleet competency preferred. - Minimal travel - 2-4 trips per year to support capital and leasing projects and leverage developmental opportunities. - Collaboration - demonstrated cross-functional collaboration to solve problems with OEMs, Regional GSE Managers, engineers, field teams, Global Procurement, and suppliers. - Ability to evaluate & optimize processes and adapt to changing work requirements. - Critical thinking, strong analytical skills, and data-based approach to decision making. - Ability to represent Swissport with varied constituents and suppliers. - 3+ years of experience and track record of results and teamwork. - Ability to integrate into the Fleet Management Team and contribute to people and organizational development. Requirements - Own the short term/long term equipment replacement process. - Initiate and implement projects that improve efficiency and/or reduce operating costs by optimizing and standardizing the fleet. - Initiate, monitor, and recommend adjustments to the region’s fleet replacement strategy to maximize efficiency and profitability. - Lead the capex/leasing budget planning process. - Own the equipment planning and demand standards process and work with stations, planning, and operations to ensure accuracy. - Align with global fleet management strategies and contribute to their development. Benefits - 401(k) - Dental insurance - Health insurance - Life insurance - Paid time off - Retirement plan - Tuition reimbursement - Vision insurance