Role Description This is an enterprise wide opportunity with localized responsibility across one of the following regions: Central, Great Lakes, North East, or South East. The purpose of the FKC Associate Chief Clinical Officer is to assist the FKC Chief Clinical Officer in providing clinical leadership and counsel to verticals in the FKC portion of the CD Portfolio. This role entails closely working with the FKC business and clinical staff to ensure the highest standards of clinical quality and patient safety are being delivered in FKC In-Center and Home Therapies clinics, as well as in the inpatient Acute setting. Principal Duties and Responsibilities: - Provide strategic and operational leadership of overall mid-to-long-term (3-5 years) objectives through the application of thoughtful techniques in the communication of the company’s mission and core values and corporate strategy to effect positive change and/or create efficient and effective organizational structure within the assigned business unit(s). - Lead delivery of innovative solutions to processes, products, and services in FKC clinics which may require interpretation outside of established protocols and/or development of new protocols. - Identify, analyze, and resolve critical clinical workflow and/or business processes to achieve operational efficiency improvements. - Serve as a subject matter expert (SME) in areas of expertise in broad areas of general nephrology and internal medicine to provide advice and guidance to FKC’s internal and external clinical and business partners. - Serve as a subject matter expert (SME) in medical epidemiology with a specific focus on providing oversight on the Company’s clinical quality and patient safety initiatives, data collection, validation, and reporting. - Maintain and continuously update familiarity with the relevant clinical literature, as well as real-time changes to regulatory, reimbursement, and operational environments to ensure SME-based guidance is rooted in evidence-based practices and business operational realities. - Direct and oversee the broad activities of the business unit(s) through the interpretation, application and implementation of company-wide policies and procedures relevant to the assigned functional area(s). - Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations and ensure all employees within the assigned team(s) also understand and comply with same. - Interact respectfully, collaboratively, productively, and professionally with all levels of the organization and with external partners to ensure the delivery of patient care is evidence-based, realizing highest level of clinical quality and patient safety. - Serve as a professional representative of the organization to external partners and customers. - Provide subject matter expert guidance to clinical and business partners, inside and outside the organization, within the scope of the employee’s education, training, and professional experience. This includes but is not limited to: - Optimal standards of clinical care for patients with CKD and ESKD. - Optimal operational and clinical standards of patient care delivery using in-center hemodialysis, hemodiafiltration, peritoneal dialysis, home hemodialysis, and hemodiafiltration. - Optimal operational and clinical standards for delivering vascular access care. - Assist Clinical Services and FKC Operations in the development, implementation, and monitoring of clinical quality, patient safety and patient satisfaction metrics and Key Performance Indicators (KPIs). - Provide counsel and support to the FKC Chief Clinical Officer (CCO) in overseeing the FKC Medical Advisory Boards, FKC clinical consultants, the Pharmacy and Therapeutics Committee, the JV Council, and other patient and provider focused committees and advisory boards as needed. - Provide counsel, guidance, and support to FKC Medical Directors and Attending Physicians regarding queries, concerns, complaints, disputes, and/or recommendations for developing and implementing process improvements in FKC clinics. - Provide counsel, guidance, and support to FKC and FME legal and compliance teams as needed and as requested. - Support the FKC operations team as needed and requested in operational excellence efforts. - Assist in developing, implementing, and monitoring of evidence–based medicine treatment algorithms which can be integrated into clinical decision support. - Other duties as assigned. Qualifications - Successful completion of an ACGME accredited residency program in internal medicine. - Successful completion of an ACGME accredited fellowship in nephrology; (Medical Doctor – Nephrology). - Current ABIM certification in nephrology. Requirements - At least 10+ years post-fellowship training experience in clinical nephrology with demonstrated record of leadership capabilities, successful team management and team building, and relevant professional accomplishments. - Strong interpersonal skills with the ability to communicate with all levels of management with candor, tact, and emotional intelligence. - Excellent oral and written communication skills for internal and external audiences, including lay and subject-matter expert audiences. - Interacts with internal and external stakeholders at a high level. - Negotiates with internal and external parties, who regularly have divergent interests, to achieve corporate objectives; represents the organization on a global, regional, national or functional level. Company Description Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.

Role Description Overseeing operational and strategic processes to achieve business goals, managing large remote teams, fostering strong client relationships, and driving process improvements. The position requires a focus on fiscal management, patient safety, compliance with company policies, and alignment with organizational objectives while maintaining high levels of engagement and performance. - Nurture client relationships by ensuring proactive delivery of solutions that enhance service quality and reduce costs. - Foster a culture of patient safety through the development of policies, procedures, quality management, training, clinical systems and operational objectives. - Oversee operating systems, policies and procedures within the Healthcare division for continual improvement aligned with business goals. - Lead process improvement efforts within the vertical. - Manage both human and material resources. - Provide strong support for the long-term strategies of the organization. - Instrumental in translating the company’s vision into actionable strategies. - Collaborate with senior leadership to define long-term goals and develop comprehensive plans to achieve them. - Support Foundever and clients in achieving service, quality and contribution goals. - Demonstrate sound fiscal management in achieving profitability goals. - Lead and motivate the team and communicate effectively. - Monitor associate conduct, performance, and attendance against company standards; provide coaching/direction, document meetings and apply processive counseling in accordance with company policy as required. - Understand and adhere to policies, guidelines and procedures pertaining to ethics and compliance, and to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. - Protect company equipment assets, systems, proprietary and confidential information in accordance with Foundever Associate Agreement. - Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s policy. - Process personal data, client data and employer business specific data in accordance with customer contracts, company guidelines and jurisdictional requirements. Qualifications - Minimum 10 years telehealth clinical nursing experience. - Minimum 3 years supervisory experience. - Master’s Degree in Nursing or equivalent health designation. - Registered and in good standing with the provincial/territorial nursing body legislated to license nurses in the jurisdiction in which you practice. - Client Relationship Management - Demonstrated success in building excellent customer/client relationships. - Fiscal Management – Sound financial management skills to achieve revenue targets and profitability goals. - Patient Safety Advocacy - Knowledge of healthcare policies, procedures, quality management systems, training programs, clinical systems, and operational objectives focused on patient safety. - Team Leadership & Performance Management – Proven ability to lead and develop teams, monitoring and delivering on key performance metrics, and driving performance through coaching and continuous feedback. - Effective Communication & Conflict Resolution – Strong verbal and written communication skills with the ability to convey information clearly, handle escalations, and resolve issues with professionalism. - Operational Efficiency & Problem-Solving – Strong ability to optimize workflows, manage escalations, and implement process improvements to enhance productivity and response times. Benefits - Impactful work. - Opportunity to work on cutting-edge AI technologies that will be game-changers for our business. - Professional growth. - Continuous learning and development opportunities in a dynamic, remote work environment. - Competitive compensation. - Attractive salary and benefits package. - Collaborative environment. - A supportive team culture with opportunities for occasional travel for training and industry events.

Role Description The Workforce Group, a LEMOINE company, is seeking a detail-oriented Case Research & Coordination Specialist to support a federal human services program serving vulnerable populations, including youth, young adults, and families. This role supports case intake, address research, case queue management, field assignment coordination, documentation tracking, and follow-up support. - Review assigned case information and available records to support case readiness and field assignment. - Research and validate address information using approved tools, records, databases, and program procedures. - Determine whether address information appears complete, current, residential, duplicate, conflicting, incomplete, commercial, non-residential, or otherwise unsuitable for field follow-up. - Document research steps, source rationale, confidence level, findings, and recommended next actions. - Identify and document updated address leads when available information is incomplete, conflicting, or no longer current. - Receive case assignments, create work queues, and coordinate case movement through research, field assignment, quality review, data entry, and reporting steps. - Assign or route cases to appropriate field teams based on geography, urgency, language needs, travel considerations, and operational capacity. - Track case milestones, aging, deadlines, follow-up actions, and completion status. - Coordinate with field operations, supervisors, dispatch, language access, quality review, data/reporting, and program leadership to support timely case progression. - Support redeployment or follow-up activity when a participant is not located, an address change occurs, or additional information is needed. - Monitor and update case status information in approved systems, trackers, forms, or databases. - Maintain accurate communication logs, assignment records, documentation notes, and case coordination records. - Identify potential documentation gaps, conflicting information, duplicate records, or incomplete case information and escalate for review. - Protect sensitive participant, program, and Government-related information. - Maintain professional, objective, and accurate documentation without unsupported conclusions or personal opinions. - Participate in required training, operational briefings, quality assurance activities, and staff meetings. - Perform additional duties as assigned. Qualifications - High school diploma or equivalent required. - Minimum of one year of experience in case coordination, administrative operations, research, dispatch, scheduling, records review, human services support, field operations support, call center coordination, data entry, logistics coordination, or similar work preferred. - Strong attention to detail and ability to review information for accuracy, completeness, and consistency. - Ability to manage multiple cases, deadlines, priorities, and follow-up actions at the same time. - Strong verbal and written communication skills. - Ability to prepare clear, objective, accurate, and timely documentation. - Ability to maintain confidentiality, professional boundaries, and ethical standards at all times. - Ability to work independently and exercise sound judgment in a fast-paced operational environment. - Proficiency using Microsoft Office, email, spreadsheets, shared trackers, databases, and electronic documentation systems. - Ability to learn and use approved case management, mapping, routing, research, or documentation tools. - Ability to communicate effectively with field staff, supervisors, quality teams, and operations leadership. - Ability to complete required federal, client, and company training prior to assignment. - Ability to pass and maintain a government security background investigation, including a favorable credit check. - Must pass a drug test, motor vehicle record check, and background check after accepting a conditional offer. - Must be authorized to work in the United States. - Bilingual fluency in English and Spanish is strongly preferred. - Training or experience in trauma-informed care, de-escalation, crisis response, mandated reporting, safety planning, or similar practices is strongly preferred. Requirements - This position is primarily remote/or operations hub-based and requires regular use of computers, secure systems, phones, email, spreadsheets, and electronic documentation tools. - The role supports fast-moving case operations and requires accuracy, confidentiality, responsiveness, and consistent communication with team members. - The schedule may vary based on operational needs, case volume, geography, field team availability, and program deadlines. - Evening, weekend, holiday, extended hour, or surge assignments may be required. - Limited travel may be required for training, meetings, surge support, or operational coverage. Federal Contract Requirements - Employment is contingent upon successful completion of all pre-employment screening requirements, including background checks, drug screening, motor vehicle records review, reference checks and other job-related screening requirements. - Employment is also contingent upon successful completion of required federal background/suitability review, favorable credit check, security processing, and program-specific onboarding before beginning work. - Employees assigned to this program must complete required training, protect sensitive information, comply with standards of conduct, maintain professional boundaries, and follow all reporting, confidentiality, privacy, and information security requirements. - Employees may be required to sign confidentiality, non-disclosure, conflict-of-interest, and standards-of-conduct acknowledgments.

Role Description We are seeking a highly skilled RN or LPN to serve as the remote support hub for our in-house Nurse Practitioners (NPs) practicing in Skilled Nursing Facilities (SNFs) as a Clinical Support Nurse. Your mission is to fundamentally improve NP efficiency and patient outcomes by owning a powerful combination of clinical, data, and communication tasks. You won't just be handling logistics; you'll be performing: - Clinical triage - Educating families - Managing critical program data - Coordinating complex care By serving as a trusted clinical extension of our NPs, you will allow them to focus their time on top-of-license medical decision-making. Responsibilities As the central point of contact, you will: - Serve as the Clinical Communication Hub: - Act as the first line of response for our NPs, skillfully managing and triaging facility communications (e.g., medication refusals, lab delays, pharmacy questions). - Conduct structured telephonic or message-based triage for acute, non-emergency symptoms, escalating to the NP with clear clinical recommendations. - Act as a key contact for families, providing care plan education and clarification on the NP's behalf to ensure understanding and alignment. - Own the End-to-End Specialist Referral Process: - Manage the full specialist referral lifecycle, from initiating specialist outreach to tracking referral status and ensuring a closed loop. - Compile and send all requested clinical documentation to specialist offices. - Coordinate patient transportation with facility staff, ensuring no logistical details are missed. - Drive Clinical Data & Quality Insights: - Proactively locate and synthesize critical patient information from Health Information Exchanges (HIE) as requested by NPs. - Support program-specific tracking (e.g., Chronic Care Management (CCM) enrollment, consents, and time). - Perform data abstraction from the EHR to support quality dashboards and reports that are shared with leadership. Why You'll Love This Role - High Visibility & Strategic Impact: You'll have the unique opportunity to report directly to the Chief Innovation Officer. This role isn't just a support function; you'll be a key partner in building, refining, and scaling this program, with a direct line to company leadership. - True Work-Life Balance: This is a fully remote, Work-From-Home position with the flexibility to manage your own schedule and day. - Be a Pioneer: You get to be on the ground floor of a high-impact program. You'll help create the playbook, refine workflows, and have a tangible impact on the program's success as it scales. - Meaningful Growth: We are committed to your professional development, with opportunities to expand your licensure and grow alongside the program. Qualifications - Active, unencumbered RN or LPN license in Maryland - Minimum of 2 years of direct nursing experience in a Skilled Nursing Facility (SNF) or Assisted Living Facility (ALF) - Exceptional organizational skills and meticulous attention to detail - Strong, professional communication skills (both written and verbal) - A self-starting mindset with the proven ability to work independently, manage priorities, and solve problems in a remote setting Preferred - Active licensure in Maryland (MD) - High proficiency with Electronic Health Records (EHR) and HIE systems