• Design end-to-end Voice AI and API platform product experiences for developers and B2B customers, bringing clarity through flows, prototypes, narrative framing, and production-ready UI. • Conduct lightweight user research (discovery, interviews, usability testing, concept validation) to inform direction. • Move quickly: sketch → prototype → validate → iterate → ship. • Partner with users, Product, and Engineering to define problems, shape solutions, and support successful implementation. • Establish early design systems and reusable patterns to drive consistency and velocity. • Communicate design decisions clearly, directly, and with respect for technical constraints.

• Design an enterprise-grade SaaS experience that drives repeat usage • Embed viral and expansion mechanics within a B2B platform • Align UX with revenue metrics (account expansion, frequency, referrals) • Build and maintain a scalable design system • Elevate design as a strategic growth lever • Design habit-forming workflows that increase session frequency • Embed internal sharing, collaboration, and referral triggers • Align feature UX with enterprise buying cycles and expansion logic • Convert satisfied users into internal advocates across departments • Define and maintain scalable UX and visual systems • Establish global UX patterns suitable for enterprise audiences • Ensure consistency across dashboards, analytics, and workflow modules • Continuously refine usability as platform complexity grows • Design interfaces that encourage deeper data exploration • Optimize dashboards and alerts to increase recurring engagement • Partner with Product and Sales to align design with revenue goals • Own the full design lifecycle from concept to post-launch optimization • Prototype rapidly and test with real users • Partner closely with Engineering to ensure high-fidelity execution • Use analytics, A/B testing, and feedback loops to refine continuously • Collaborate with Product, Engineering, Sales, and Customer Success • Present design strategy and outcomes to executive leadership • Translate complex data functionality into intuitive experiences

‎ English follows Ton stage chez Solotech Tu cherches une opportunité d'apprentissage enrichissante ? Solotech est un endroit génial pour travailler et construire une carrière, car nous nous engageons à promouvoir le développement des jeunes talents. Nous offrons des opportunités de stage qui favorisent l'autonomie dans un environnement de travail convivial, collaboratif et dynamique. Étant un leader mondial de l'industrie audiovisuelle, nous évoluons dans un secteur d'activité très tendance qui travaille avec de nouvelles technologies et propose des expériences uniques pour une variété de marchés et de clients. Nous souhaitons accueillir des étudiants et/ou des jeunes diplômés qui partagent un intérêt pour ce secteur en évolution rapide et qui incarnent nos valeurs (passion, collaboration, respect, innovation et excellence), car nous reconnaissons que les compétences s'acquièrent avec le temps. La culture de Solotech consiste à transmettre notre passion, quel que soit notre niveau d'expérience ou de formation. Tu seras ravie de découvrir une équipe qui est toujours prête à te faire profiter de ses compétences et de ses connaissances. Responsabilités principales : - Contribuer à l’élaboration et au déploiement du plan de gestion du changement (analyse d’impacts, cartographie des parties prenantes, gestion des risques humains). - Soutenir les communications internes liées aux projets (courriels, présentations, FAQ, intranet), adaptées aux équipes ventes, intégration et opérations terrain. - Participer à la conception et à la coordination des formations (guides utilisateurs, outils CRM/ERP, nouveaux processus opérationnels). - Assurer le suivi de l’adoption et de l’engagement (sondages, indicateurs, analyses, rapports au PMO). - Appuyer la gouvernance projet (mise à jour des registres, préparation des comités, coordination interéquipes). - Recueillir et analyser les rétroactions des équipes (techniciens, chargés de projets, représentants ventes) afin d’ajuster les stratégies d’accompagnement. Compétences recherchées : - Une formation universitaire en gestion de projet, communications ou gestion des ressources humaines; - 1 à 2 ans d'expérience dans un environnement de bureau et dans les pratiques comptables; - Maîtrise des deux langues officielles (Français et Anglais) tant à l’oral qu’à l’écrit; - Maîtrise de la Suite MS Office - Powerpoint, Word, Outlook, Excel. - Expérience du travail à distance et l'utilisation d’outil de communication et de gestion de projet tel que Zoom, Teams, Cliq, Monday.com. - Être prêt à apprendre, proactif, motivé à obtenir des résultats - Être un joueur d’équipe et travailler efficacement avec différents niveaux hiérarchiques - Leadership, capacité à influencer et à communiquer ainsi qu’un haut niveau de professionnalisme - Tolérance à l’ambigüité et capacité d’adaptation en situation de changement - Avoir de bonnes aptitudes à la communication écrite, verbale et à la présentation - Expérience en gestion de changement et sur des projets technologiques (un atout) Choisir Solotech, c’est : - Travailler pour un leader dans un contexte entrepreneurial et innovant - Travailler dans une ambiance de travail dynamique avec une approche de collaboration - Opter pour un employeur de référence et un développeur de talents Your internship at Solotech Looking for an enriching learning opportunity? Solotech is a rewarding place to work and build a career as we are committed to the development of young talent. We offer internship opportunities that favor autonomy within a collaborative, supportive and dynamic work environment. Given that we are a global leader in the audiovisual industry, we operate in a very trendy business sector that works with new technologies and offers unique experiences for a variety of markets and clients. We seek students and/or recent grads who share an interest for this fast-paced industry and who embody our values (passion, collaboration, respect, innovation, and excellence), as we understand that skills can be learned over time. Solotech’s culture is about sharing our passion, regardless of our level of experience or our background. You will be happy to discover a team that is always ready to share its skills and knowledge. Main Responsibilities: - Support the development and execution of change management plans (impact analysis, stakeholder mapping, people-related risk management). - Assist with internal project communications (emails, presentations, FAQs, intranet content) tailored to sales, integration, and operations teams. - Contribute to the design and coordination of training initiatives (user guides, CRM/ERP tools, new operational processes). - Monitor adoption and engagement through surveys, KPIs, analysis, and reporting to the PMO. - Support project governance activities (maintaining registers, preparing steering committees, cross-functional coordination). - Gather and analyze feedback from technicians, project managers, and sales representatives to refine change strategies. Desired Skills: - A university degree in project management, communications, or human resources management. - 1 to 2 years of experience in an office environment and accounting practices. - Proficiency in both official languages (French and English), both spoken and written. - Proficiency in MS Office Suite - PowerPoint, Word, Outlook, Excel. - Experience with remote work and the use of communication and project management tools such as Zoom, Teams, Cliq, Monday.com. - Willingness to learn, proactive, motivated to achieve results. - Team player and able to work effectively with different hierarchical levels. - Leadership, ability to influence and communicate, and a high level of professionalism. - Tolerance for ambiguity and adaptability in changing situations. - Strong written, verbal, and presentation communication skills. - Experience in change management and technology projects (an asset). Choosing Solotech means: - Working for a leader in an entrepreneurial and innovative context. - Working in a dynamic work environment with a collaborative approach. - Opting for a reference employer and talent developer.

WHO IS RATEHUB? We’re a company on a mission. We are a unique Canadian Fintech that is the one-stop shop for all financial needs of the consumer: Save, Spend, Borrow, Invest, and Protect. Every single team member — from Product & Engineering to Sales & Marketing, Finance, Operations, and everything in between — is obsessed with one thing: helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses: a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace, and a content business across Ratehub and MoneySense. 365 days a year, we deliver our users the best online mortgage experience, personalized credit card and loan options, and cheaper auto and home insurance policies than they typically get from their existing financial adviser. Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges — challenges that can be complex and often unexpected but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right candidate to join us and help lead us forward to continued growth. We’re looking for a Product Designer to join our growing team: someone who takes end-to-end ownership of the design process, from discovery to final delivery. The ideal candidate is equally strong in UX and UI, passionate about solving user problems, and skilled at transforming high-level ideas into intuitive user experiences that drive real impact. Although headquartered in downtown Toronto, Ratehub is a remote-first company and as such, we’re open to remote candidates. YOUR RESPONSIBILITIES Core Design: - Own the end-to-end design process, from research and ideation to prototyping, validating, and delivering high-impact product experiences that help our users make smart financial decisions. - Act as the voice of the customer, using research, usability testing, A/B testing, and other analytical tools to understand and validate ideas, problems, and solutions, ensuring every decision delivers measurable value to users. - Partner with product, engineering, data, marketing, and content teams to translate ideas into meaningful, user-centered experiences. - Design responsive and consistent experiences across mobile and desktop. - Collaborate closely with engineers to ensure design feasibility, high-fidelity implementation, and visual and functional accuracy in the final product. - Contribute to product roadmaps and sprint planning alongside product and engineering teams. - Build and maintain design backlogs, and help shape design strategy for the next 6–24 months. - Support additional design needs from content and marketing initiatives across Ratehub and MoneySense. Collaboration and Communication: - Facilitate workshops with stakeholders to align on goals, gather requirements, and co-create solutions. - Communicate design concepts and rationale clearly and persuasively to technical and non-technical audiences, including senior leadership. Design Systems and Standards: - Build and maintain scalable design systems and style guides to ensure consistency across products. - Ensure all designs meet accessibility standards (WCAG) and deliver inclusive user experiences. - Stay current with industry trends, tools, and best practices to continuously improve design processes and methodologies. YOUR QUALIFICATIONS - 3+ years of product design experience, with a strong portfolio showcasing responsive designs for web and mobile platforms. - Strong English language proficiency in written and spoken required. - Proven ability to own the end-to-end design process: user research, ideation, prototyping, UX/UI design, and usability testing. - Strong UX and UI design skills, with excellent attention to detail and a deep understanding of how to craft intuitive, impactful user experiences. - High proficiency with Figma. - Proven ability to leverage both quantitative and qualitative data to validate design decisions, with proficiency in usability testing tools (e.g., usertesting.com, Maze) and analytics tools (e.g., Heap, Hotjar) - Highly organized and self-sufficient, with the ability to prioritize and manage multiple projects under tight deadlines in a fast-paced, agile environment. - Skilled at breaking down complex problems into simple, intuitive solutions and iterating quickly based on feedback. - Demonstrated experience building and maintaining scalable, component-based design systems using modern design principles. - Excellent communication and collaboration skills, with the ability to present design rationale and align cross-functional stakeholders. - Bias toward action — balancing quality and speed, knowing when to dive deep and when to move quickly - Comfortable with ambiguity and experienced in designing 0→1 products and features. - Familiarity with Agile methodologies and tools such as Jira and Confluence. - Post-secondary degree, diploma, or certificate in UX Design or a related field. Nice-to-haves: - Experience working with Storybook or Wordpress. - Basic understanding of front-end development (HTML, CSS, Javascript). - Experience designing for customer-facing products for Canada or US-based companies CULTURE FIT: - Members first - we prioritise the interests and needs of our members above all else.We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L. - Growth mindset - we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions. - Better together - we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company. - Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile. - Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate. The employment type for this role is employee. The compensation for this position will be commensurate with the incumbent’s experience and aligned to the local market. Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.