Role Description We're seeking experienced, licensed insurance professionals to join our leadership team as Licensed Healthcare Leaders. In this role, you will support the success of our sales organization through coaching, training, quality assurance, subject-matter expertise, and team leadership. - Leadership Positions Available: - Sales Coach - Supervisor - Subject Matter Expert (SME) - Quality Analyst - Trainer - And more! Responsibilities: - Coach and develop licensed telesales agents to improve sales performance, customer experience, and professional growth. - Provide day-to-day leadership, guidance, and support to sales teams. - Serve as a subject matter expert on products, processes, systems, and compliance requirements. - Monitor and evaluate sales interactions to ensure quality, regulatory compliance, and adherence to company standards. - Deliver onboarding and ongoing training programs that enhance agent effectiveness and product knowledge. - Analyze performance metrics and identify opportunities for continuous improvement. - Partner with leadership teams to drive sales results, operational excellence, and employee engagement. - Assist with escalated customer concerns and complex sales scenarios. - Work from the comfort of your own home with the support of a virtual team. Qualifications - Active resident Health Insurance Producer License. - Ability to obtain reciprocal state health insurance licenses if required (fees covered by Sagility). - High School Diploma or equivalent. - 1+ successful season(s) as a Licensed Healthcare Advocate in a telesales environment. - Ability to sit for extended periods of time while maintaining focus and productivity in a remote work environment. - Ability to multitask across multiple software platforms while maintaining accuracy and efficiency. - Ability to confidently assume the sale and guide the conversation toward a successful close. Requirements - On-camera participation during interviews, training, team meetings, and regular check-ins. - Face-to-face discussions sparking collaboration and engagement. - A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions. Benefits - Pay Rate: $17.00/hour - $25.00/hour, depending on role and experience. - Training completion bonus for those who have a 95% or higher attendance during training, and 100% attendance in the first week of production. - End-of-season bonus based on performance, attendance, and client metrics. - Project-specific incentives (details provided during your interview). - Bonus details will be provided during training. - Pay frequency: Weekly pay. - Schedules can fall between the hours of Monday-Friday, 8:00 AM - 10:00 PM Eastern Time, and will be assigned based on business needs. Company Description Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Role Description Are you someone who loves helping people feel confident about their travel plans? Do you have a knack for understanding individual needs and matching them with the perfect insurance solution? If you thrive in a fast-paced, member-focused environment — and you’re energized by delivering exceptional service — you might be the perfect fit for our team. As an AMA Travel Insurance Counsellor, you’ll: - Assess member needs and recommend the right insurance products. - Ensure every member feels supported and protected. - Help Albertans enjoy worry-free travel experiences. If you’re passionate about exceptional service, accuracy, and ensuring members are protected every step of the way, this is the role for you. Qualifications - High school diploma and at least one year of retail customer service experience; travel or insurance industry experience is an asset. - Strong knowledge of travel insurance products, reservation systems, and basic accounting principles, with proficiency in Microsoft Office. - Excellent needs-assessment abilities supported by strong communication, active listening, and customer service skills. - Demonstrated sales capability and confidence presenting information to members or at events. - Ability to manage time, prioritize tasks, and adapt effectively in a fast-paced environment. - Empathy, creativity, and a solution-focused mindset for addressing and resolving member issues. - Confidence in sharing travel insurance knowledge professionally and accurately. Requirements - Deliver exceptional sales and service across in-person, phone, and online channels, ensuring first-call resolution and timely responses. - Prepare accurate and complete policy documentation while maintaining strong attention to detail, privacy compliance, and information security. - Follow AMA Travel policies, procedures, and operational standards, adhering to audit controls, compliance requirements, and quality expectations. - Build strong, positive relationships with members and travel partners by creating an inviting, “Practically Family” experience and resolving concerns with empathy and professionalism. - Support business initiatives by participating in call-out campaigns, consumer events, and product or marketing programs. - Contribute to operational improvements and apply sound judgment to support AMA’s strategic priorities and brand standards. Benefits - Competitive salary and flexible benefits, with access to health and wellness accounts. - Employer-paid retirement savings program (with AMA matching). - Discounts on AMA products including travel, insurance, memberships, driver education, and more. - Free travel medical insurance for you and your immediate family. - Unlimited learning opportunities and dedicated development time. - Generous paid time off including vacation, personal days, a Me Day, and Volunteer Day. Company Description AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.

Role Description As a Benefits Verification Supervisor, you will support the Enteral Nutrition department by supervising the activities of subordinate staff and providing direction and guidance in work assignments. To succeed in this role, you must demonstrate a strong sense of accountability along with excellent attention to detail and time management skills, a strong service orientation and customer-focused attitude, and effective verbal and written communication abilities. - Provides timely coaching and feedback to staff. - Ensures work assignments are completed accurately, efficiently, and timely. - Ensures individual and team benchmarks are achieved. - Responsible for hiring, coaching, conducting performance appraisals and disciplining subordinate staff. - Provides guidance and leadership for staff to ensure employees are achieving customer satisfaction through effective communication, problem solving, professional phone etiquette, and efficient processes. - Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action. - Collaborates with cross-functional teams to enhance processes and protocols. - Performs quality control checks on subordinate staff. - Identifies errors and inconsistencies to established procedures and ensures appropriate corrective action is taken. - Maintains ongoing clear and transparent communication with other departments and entities within the organization, fostering cooperation and alignment across teams. - Troubleshoots problems. - Acts as a resource to subordinate staff to resolve both customer inquiries and issues. - Complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices." - Performs other duties and responsibilities as assigned. This is a full-time, permanent, salaried benefited position and is NOT through an agency. Typical work hours for this role are Monday – Friday, between 8:00 AM - 5:00 PM Central Time, with some after hours and weekend work required. Qualifications - Minimum of 5 years of related experience with one year in a lead or supervisory capacity. - Call center experience. - Basic computer skills (Excel, Outlook, Teams). Requirements - Home Infusion or durable medical equipment (DME) experience preferred. - In-depth knowledge of payor types, billing and collections systems preferred. Education - Verifiable High School diploma or GED is required. - Associate degree preferred. Pay Range The typical pay range for this role is: $40,600.00 - $87,500.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility. Anticipated Weekly Hours 40 Time Type Full time

Role Description - Supports the Corporate Insurance Team by handling insurance-related administrative and operational tasks and collaborating across the organization. - Works with local practices to identify and address insurance risks arising from daily operations, contracts, and business transactions. - Coordinates with external insurance brokers and assists with annual renewals, due diligence activities, policy changes, and coverage placement. - Processes insurance requests such as certificates of insurance, tail coverage quotes, and policy endorsements. - Maintains and tracks insurance data using tools like Smartsheet, Excel, and databases, while supporting other assigned insurance-related responsibilities. Qualifications - Strong organizational, multitasking, and prioritization skills, with exceptional attention to detail and the ability to handle confidential information. - Excellent interpersonal, oral, and written communication skills, with the ability to collaborate effectively across teams. - Strategic thinking and problem-solving abilities, including providing practical guidance while considering legal and business risks. - Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. - Preferred qualifications include a bachelor’s degree, at least 3 years of insurance industry experience (healthcare experience preferred), and insurance certifications such as CISR, CIC, CPCU, CWCA, or AAI (encouraged but not required). Requirements - The salary range for this position is $70,000 - $75,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. - This role is also eligible for an annual discretionary bonus. - Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Benefits - Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. - Compensation Reviews, Career Growth Opportunities. - Generous PTO Plans and Paid Holidays. - Proudly Certified as a Great Place to Work for Five Consecutive Years.