• Own the technical relationship with a small number of strategic customers (typically 5–8), acting as their primary technical point of contact across MOSK, MKE, k0rdent, and the broader Mirantis portfolio. • Build a deep working knowledge of each customer’s architecture, use cases, internal platform strategy, and adjacent toolchain; maintain a living technical account plan for each. • Drive deeper product integration by identifying opportunities to expand Mirantis usage into new workloads, clusters, environments, and teams — and by working with the customer to remove the technical blockers that stand in the way. • Lead technical alignment between the customer’s engineering and platform teams and Mirantis Product and Engineering; translate customer requirements into credible product input and translate roadmap into customer-relevant guidance. • Run regular technical cadences — architecture reviews, upgrade planning sessions, roadmap briefings, and health checks — both remotely and on-site at customer locations. • Partner closely with Support on high-impact cases for your accounts, alerting duties and hush severity issues, providing account context, accelerating resolution, and closing the loop on recurring issues through product and operational improvements. • Advocate internally for the customer across Product, Engineering, Support, and Customer Success; ensure their voice is represented in roadmap, release, and prioritisation discussions. • Collaborate with the account team — Technical Account Manager, Account Executive, and Solutions Engineer — without duplicating their remit; the boundary is clear: they own commercial, delivery, and pre-sales; you own sustained technical depth post-sale. • Contribute back to internal enablement, reference architectures, and best-practice guidance so patterns learned in one account benefit the wider customer base.

• Lead end-to-end implementation of ADP Workforce Now, including system setup, module configuration, and workflow design. • Configure ADP to accommodate both U.S. payroll employees and international non-paid employee records, maintaining data integrity across both populations. • Establish ADP Workforce Now as the authoritative system of record (source of truth) for all employee data organization-wide. • Configure the Time & Attendance module to support time-off request workflows appropriate for an all-exempt workforce. • Design and implement a reliable, accurate data feed between ADP Workforce Now and Sage Intacct to support financial reporting and general ledger requirements. • Collaborate with the finance team to map employee and payroll data fields between platforms, ensuring alignment with the organization's chart of accounts and reporting structure. • Conduct thorough testing of the integration, validate data accuracy, and resolve discrepancies prior to go-live. • Document integration specifications, data mapping, and ongoing maintenance procedures. • Develop and manage an implementation project plan with clearly defined milestones, deliverables, and timelines. • Serve as the primary point of contact for ADP and liaise with internal HR, Finance, and IT stakeholders throughout the implementation process. • Facilitate training sessions for HR and administrative staff on ADP platform functionality. • Proactively identify and escalate risks, issues, and dependencies that could impact project delivery.

Role Description The Delivery Specialist (DS) is responsible for servicing customers based on their orders, by delivering tires to existing customers that are not readily/easily serviced from TireHub Logistics Centers (TLCs). The DS will collaborate with their TLC Leader or Area Operations Leader (AOL) and Customer Service Specialist to maintain and enhance these customer relationships. The DS must effectively service all existing assigned customers. This role reports to the TireHub Logistic Center (TLC) Leader or AOL, and is assigned to a TLC, but works remotely. - Delivery Service (up to 85%) - Vehicle Maintenance (5%) - Customer Service (5%) - Other assigned tasks (up to 5%) Adjustments to these allocations are made as business needs evolve. - Communicates effectively with customers and TLCs to coordinate inventory requirement back to leadership, inventory, according to customer requests, new or special tire inventory and current market trends. - Conducts daily route deliveries and visits to customers and build rapport with key decision makers, ensure quality standards, and pro-actively solve customer concerns. - Loads, unloads, inspects, and records tires on TireHub vehicles for delivery to and from customers. - Verifies the accuracy of tire selection, packing, weighting, marking, and counting for customer orders. Performs necessary counting, tallying and documentation of inventory control. - Ensures adherence to safety protocols during tire handling, including proper loading unloading, stacking, and restacking. - Maintains assigned vehicle in good mechanical condition and ensures safe operation of TireHub vehicles. - Conducts pre-trip vehicle inspections at the beginning of each workday and promptly reports any operational issues or mechanical defects to TLC Leadership or designated employee. - Participates and maintains ongoing training requirement through in-class, in-person, or computer-based learning modules, as assigned. - Completes other tasks assigned by manager or another member of leadership. - Completes all the necessary driver and vehicle maintenance logs, on a regular basis. - Ensure compliance with all TireHub policies and procedures, as well as Federal Motor Carrier Safety Administration (FMCSA). - Records all working hours accurately, and reviews/approves weekly timesheet by close of business on final day worked each week. - Notifies TLC Leader/AOL of any timesheet errors or discrepancies for daily correction. - Completes other tasks assigned by their TLC Leader/AOL. Qualifications - High School Diploma or equivalent. - 1 year of general work experience. - Must have a valid driver’s license. - Must have at least 3 years of driving history, with a valid driver’s license (does not include driver’s permit). - Must be 21 years old or older. Requirements - Demonstrate excellent interpersonal, customer service, communication (written and verbal) skills. - Ability to load/unload outbound inventory accurately and efficiently in delivery vehicles. - Ability to safely drive TireHub vehicles to distribute tires to customer locations. - Multitask in a fast-paced environment. - Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations. - Depending on location, may be required to qualify and maintain a commercial motor vehicle (CMV) medical card. - Work independently and as part of a team. - Familiarity with Manifest, GPS, and Navigation systems. - Must be able to maintain a forklift certification. - Must be able to maintain a valid driver’s license. - Good mathematical skills. - Excellent Organizational skills. Working Conditions - Required to lift, pull, push, and/or move tires/inventory (up to 50 lbs. or greater with or without mechanical assistance following standard operating and safety procedures) as needed. - Employee is regularly required to stand, sit, walk, kneel, bend, crawl, climb and balance. - Employee is required to assist in the moving, lifting, and placement of advertising displays in furtherance of sales functions. - Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. - Employee is exposed to moving mechanical parts and outside weather conditions. Noise level in the work environment is usually moderate. - Employee must be able to work Monday-Saturday, during operations business hours. - A company-provided van will be assigned for work-related purposes. Employees may be required to park the vehicle at their residence when not in use. Employees must ensure they have a secure and appropriate space available for parking.

Role Description GPI seeks a bright, motivated, and collaborative individual to lead our engagement efforts in meetings and proceedings of the Midcontinent Independent System Operator (MISO). The core responsibilities of this position are to attend MISO meetings, build relationships with parties involved in those meetings, and provide support and advising to GPI’s projects that focus on or relate to MISO rules and decisions. This position is part of a larger team that is working on engagement in the SPP, MISO, and PJM regions. Job Duties - Engagement in MISO stakeholder processes: - Develop and maintain a strong, diverse network of MISO staff and stakeholders including states, NGOs, utilities, developments, consumer advocates, and large load customers. - Identify opportunities within MISO stakeholder processes for market reforms to increase investment in non-emitting generation resources and enabling technologies including transmission. - Shape development of regional transmission plans that analyze the impacts of public policies and goals and high penetrations of clean energy in the MISO region. - Support engagement to build consensus for processes needed to plan and permit interregional transmission, with specific focus on the MISO-SPP seam. - Advance GPI’s reputation and objectives via participation in collaborative stakeholder initiatives, public presentations, and panel participation as well as blog and research report publication. - Participate in MISO’s stakeholder processes on behalf of the MISO Cities and Communities Coalition as deemed appropriate and necessary by coalition members. - Participate in MISO’s stakeholder committees, including via both virtual and in-person meeting participation. - Collaborate and support other mission-aligned organizations and partners working in these RTO venues. - Convening and facilitation: - Provide support to the MISO Cities and Communities Coalition in partnership with other GPI staff including without limitation: - Planning and convening monthly general coalition meetings. - Planning and convening monthly policy committee meetings. - Preparing briefs and education materials on current issues. - Recruiting MISOCCC members. - Prepare and solicit input on public coalition comments to MISO and FERC. - Identify and recruit subject matter experts to present information in meetings to build the collective understanding of all participants and support robust, informed discussions, including for MISOCCC and other groups convened by GPI. - Programmatic Support: - Participate in strategic planning activities at GPI, representing the MISO stakeholder engagement work. - Serve as a programmatic lead for GPI’s MISO stakeholder engagement work on a variety of energy system decarbonization projects. - Maintain working knowledge of current issues in MISO and of state and utility policies and plans in the MISO region to inform direct engagement in MISO stakeholder processes and GPI’s long-term strategy. - Maintain existing and develop new partnerships with organizations working in the energy system decarbonization space to enable GPI to partner with others where such a partnership would be of benefit. - Advance GPI’s programmatic work through collaboration with colleagues, in service to GPI’s mission and strategic plan. - Project development, fundraising, budget management: - Support the development of proposals to philanthropic funders to support the program’s transmission and wholesale electricity markets work. - Support regular reporting for grants and other project milestones. - Build relationships with current and potential funders for the program’s transmission and wholesale electricity markets work. - Assist with managing project budget and contracts. Qualifications - Bachelor’s Degree or relevant proven skills and experience. - 2+ years of professional work experience in MISO or RTO engagement issues. - Existing relationships with parties active in MISO or RTO stakeholder engagement processes. - Experience working on a diverse team. - Experience working with different communication styles. - Self-motivated. - Excellent time, deadline, project, and people management skills with ability to multi-task. - Problem solving skills: ability to identify solutions to challenges that arise. - Frequent (i.e., monthly on average) travel to MISO meetings and related stakeholder meetings is required. - Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint). - Commitment to the mission and goals of the Great Plains Institute. Equipment Used - This position involves use of a desktop computer and/or laptop, copier, fax machine, calculator, printer, and telephone. Physical Requirement - This position requires working at a desk (either sitting or standing) for extended periods and extensive use of devices (e.g., keyboard, mouse), as well as usage of telephone/headset. How to Apply - Required application materials include a resume and one-page cover letter. - Applications will be considered on a rolling basis. Company Description The Great Plains Institute is an Equal Opportunity Employer and welcomes a wide diversity of applicants.