Role Description The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone. What you’ll be working on: - Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups - Continuous learning during weekly Clinical Rounds and through other modalities - Ongoing collaboration with both virtual and in-office teammates via daily huddles - Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually Qualifications - Completion of Master’s Degree in an accredited physician assistant program (MSPAS) and is maintaining an active NCCPA certification - In the past 5 years, practiced as an Advanced Practitioner for at least: - 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR - 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) - Currently licensed in DC with ability to obtain additional state licenses - Ability to work weekday and weekend shifts (every Saturday or Sunday required) - Current shifts range from: - 6am-5pm EST - 7am-6pm EST - 8am-7pm EST - 11am-10pm EST - 1pm-12am EST - Excellent clinical and communication skills Requirements - A passion for human-centered primary care - The ability to successfully communicate with and provide care to individuals of all backgrounds - The ability to effectively use technology to deliver high quality care - Clinical proficiency in evidence-based primary care - The desire to be an integral part of a team dedicated to changing healthcare delivery - An openness to feedback and reflection to gain productive insight into strengths and weaknesses - The ability to confidently navigate uncertain situations with both patients and colleagues - Readiness to adapt personal and interpersonal behavior to meet the needs of our patients Benefits - Base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule - Final determination of starting pay may vary based on factors such as practice experience and patient care schedule - Additional pay may be determined for those candidates that exceed these specified qualifications and requirements

Role Description Perform general patient access and registration duties in EPIC Practice Management, including: - Answer telephones - Make appointments - Process referrals - Maintain provider templates and appointment schedules - Verify patient demographics and insurance coverage Perform general patient account management duties, such as: - Obtain prior authorization for services - Process items in the appropriate work queues to complete registration - Enter service capture data - Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements - Function as liaison to Patient Financial Services and the Health Plan - Communicate with external government payors and employers as necessary - Work directly with patients on billing-related matters - Provide fee estimates to patients for Kaiser Permanente services - May perform duties related to cash collection and depositing - Demonstrate strong customer service and communication skills - Adhere to HIPAA and patient confidentiality requirements - May act as the patient's first point of contact with Kaiser Permanente Qualifications - Minimum one (1) year of experience in a business office within a medical care delivery, hospital, insurance, or large contact center environment OR a minimum two (2) years of experience providing excellent customer service in a fast-paced environment - High School Diploma OR General Education Development (GED) required - Experience in electronic patient accounting, scheduling, or customer information systems - Basic PC skills in MS Windows environment, 10-key, and typing (35 WPM) - Customer service skills and strong organizational skills Requirements - Three (3) years of additional experience in a patient care setting (preferred) - Use of Epic Cadence/Prelude/Resolute or other patient scheduling and accounting systems (preferred) - Understanding of Kaiser Permanente billing protocols and cash posting systems (preferred) - Familiar with medical terminology (preferred) - Knowledge of delivery system business operations processes (preferred) - Working knowledge of health care insurance practices and billing (preferred) - Knowledge of health care payer/insurer types (preferred) - Understanding of Kaiser Permanente insurance products and benefits (preferred) - Proven ability to establish credibility and respect with patients (preferred) - Proven ability to problem solve and take initiative (preferred) - Ability to provide feedback and education to other staff regarding correct procedures (preferred) - Six (6) months experience in processing various types of billing (preferred) - Demonstrate a high degree of adaptability, productivity, and reliability (preferred) - Effective interpersonal, communication, and customer service skills (preferred) - Positive, open-minded, and focused on continuous improvement (preferred) - Ability to learn new processes, procedures, and software programs quickly (preferred) - Vocational training in medical office procedures and billing (preferred) - Coursework or practical training and experience in ICD-9 and CPT coding (preferred) Company Description

• Daily and ongoing communication with Program Manager / Associate Program Manager for new and existing projects • Demonstrate in depth knowledge of rare disease program offerings • Exhibit in depth knowledge of public/private and federal funding mechanisms • Coordinate cases with physician and healthcare professionals • Manage all aspects required to obtain prescription drug coverage for patients • Institute Financial Means Test to maximize patient’s prescription drug coverage

Role Description The Nurse Practitioner (NP) provides comprehensive assessment, diagnosis, treatment, and ongoing management of patients with Attention-Deficit/Hyperactivity Disorder (ADHD). The NP works collaboratively with physicians, mental health professionals, pharmacists, and other healthcare providers to deliver evidence-based, patient-centered care through virtual and/or in-person services. Key Responsibilities - Clinical Assessment & Diagnosis - Conduct comprehensive ADHD assessments for adolescents and adults. - Obtain detailed medical, psychiatric, developmental, educational, and social histories. - Review screening tools, questionnaires, and supporting documentation. - Differentiates ADHD from other mental health and medical conditions. - Develop and document diagnostic impressions and treatment recommendations. - Treatment & Medication Management - Initiate, adjust, and monitor ADHD medications in accordance with clinical guidelines and applicable regulations. - Monitor treatment effectiveness, side effects, adherence, and patient outcomes. - Order and interpret appropriate diagnostic tests and investigations as required. - Provide non-pharmacological treatment recommendations and behavioral strategies. - Collaborate with patients to establish individualized treatment plans. - Patient Education & Support - Educate patients and families on ADHD, treatment options, medication safety, and lifestyle interventions. - Provide ongoing coaching and support to promote treatment adherence and symptom management. - Address patient questions and concerns in a timely and professional manner. - Collaboration & Care Coordination - Collaborate with physicians, psychologists, therapists, pharmacists, and other healthcare professionals. - Coordinate referrals to specialists and community resources when appropriate. - Participate in multidisciplinary case discussions and quality improvement initiatives. - Documentation & Compliance - Maintain accurate, timely, and thorough clinical documentation. - Ensure compliance with provincial nursing standards, privacy legislation, and organizational policies. - Participate in audits, quality assurance activities, and continuous professional development. Qualifications - Current registration as a Nurse Practitioner in good standing with the Alberta, Ontario, British Columbia College of Nurses and Midwives. - Authorized to practice as an NP in Alberta, Ontario & British Columbia. - Authorized to diagnose, prescribe, and manage patients within scope of practice. - Minimum 2–3 years of Nurse Practitioner experience preferred. - Experience in mental health, primary care, psychiatry, or ADHD management strongly preferred. - Knowledge of ADHD assessment tools, treatment guidelines, and stimulant/non-stimulant medications. - Experience providing virtual care is considered an asset. Skills & Competencies - Strong clinical assessment and diagnostic skills. - Excellent communication and patient engagement abilities. - Ability to manage a high-volume caseload while maintaining quality of care. - Strong critical thinking and clinical decision-making skills. - Proficiency with electronic medical records (EMRs). - Ability to work independently and collaboratively in a multidisciplinary environment. Working Conditions - Virtual. - Flexible schedule. - Occasional evening or weekend appointments in the near future. Preferred Experience - ADHD assessment and treatment across the lifespan. - Mental health and substance use screening. - Telehealth service delivery. - Collaborative care and interdisciplinary practice. Compensation The annual compensation is based on a number of factors and may vary depending on job-related knowledge, skills, experience and alignment to the market. AI Tools in Recruitment We may use artificial intelligence (AI) tools to support certain aspects of our recruitment process, such as screening applications and reviewing resumes. These tools assist our hiring team and improve efficiency; however, they do not replace human evaluation. All final hiring decisions are made by our team. Accessibility Commitment Pocketpills is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.