Experience what your customers experience with real-time video feedback.
Insights Partner
Location
United Kingdom
Posted
7 days ago
Salary
0
Seniority
Senior
Job Description
Insights Partner
UserTesting
• Serve as the primary post-sale value partner for a portfolio of customer accounts. • Help customers define success with UserTesting and develop adoption plans aligned to their business goals. • Drive platform adoption, repeat usage, workflow integration, and broader organizational engagement. • Advise customers on research and insights best practices, methodology selection, and workflow integration. • Translate research concepts into practical guidance for stakeholders with varying levels of research experience. • Partner closely with Account Executives on account planning, renewals, value reviews, and expansion opportunities. • Identify customer risks related to adoption, engagement, or value realization and proactively recommend solutions. • Connect customers to the appropriate internal resources, including Support, Product, Finance, Enablement, and Professional Services teams. • Maintain customer engagement insights and documentation using tools such as Planhat, Gong, and Salesforce.
Job Requirements
- 3+ years of experience in UX research, UX design, customer insights, product insights, research operations, human-centered design, or a related field.
- Hands-on experience conducting or supporting research using qualitative and quantitative methods such as usability testing, interviews, surveys, journey mapping, or benchmarking.
- Experience working within product, design, research, insights, or customer experience organizations.
- Strong ability to translate research best practices into practical guidance for non-research audiences.
- Excellent facilitation, communication, storytelling, and stakeholder management skills.
- Ability to influence cross-functional stakeholders without direct authority.
- Strong customer orientation with the ability to build trust and credibility quickly.
- Comfortable working in a fast-paced, evolving environment with multiple priorities.
- Strong organizational skills and experience managing a portfolio of customer relationships.
- Business acumen and the ability to connect customer goals to platform adoption and value realization.
- Experience with insights or research platforms such as UserTesting, UserZoom, Qualtrics, Medallia, Dovetail, Maze, or similar tools is preferred.
- Experience in SaaS, consulting, advisory, enablement, customer success, or professional services environments is a plus.
- Ability to travel approximately 5-10% travel to meet with customers, facilitate strategic conversations, and strengthen executive and stakeholder relationships.
Benefits
- Inclusive and accessible experiences for all candidates
- Encouragement for women, minorities, individuals with disabilities and protected veterans to apply
Related Guides
Related Categories
Related Job Pages
More Affiliate Manager Jobs
• React quickly to urgent tasks and liaise with internal and external stakeholders • Manage a high volume of meeting requests and optimise the calendar for strategic priorities • Build relationships with key stakeholders for seamless communication • Prepare for meetings by coordinating materials and research • Plan for travel by managing logistical travel arrangements • Take on a variety of tasks like managing expenses and documentation.
Production Health and Safety Partner
Brown and CaldwellBrown and Caldwell is the largest engineering consulting firm solely focused on the U.S. environmental sector
• Provide coaching and support to teams on health and safety policies • Conduct routine inspections and audits • Develop project-specific Health and Safety Plans • Respond to incidents and coordinate necessary responses • Provide mentorship and support to less experienced team members
Registered Dietitian
Allara HealthAllara Health describes itself as an all-in-one virtual care team for metabolic, hormonal, and gynecological conditions. The company is on a mission to improve
Title: Registered Dietitian | Flexible Schedule Location: Wisconsin Australia Job Description: Allara is a comprehensive women's health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women's health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're hiring Registered Dietitians who want to focus on what matters most: delivering exceptional care to women who have historically been underserved. To learn more about our mission and clinical approach, visit allarahealth.com. Location: Fully remote within the U.S. Your Impact - Analyze intake assessments, including medical history, dietary habits, laboratory results, and more. - Conduct diet and lifestyle counseling and education sessions via video, including offering general movement, sleep, or stress management advice as needed and related to nutrition care. - Employ Allara's provided nutrition training and educational materials to ensure consistent care while adapting to patient needs. - Incorporate motivational interviewing and behavior change techniques throughout the continuity of care. - Collaborate with APRNs and MDs involved in the medical management of your patients. - Maintain accurate and up-to-date patient records. - Dedicate a minimum of 10 patient-facing hours per week in addition to administrative time. - Responsibilities also include charting, addressing patient inquiries, and responding to administrative tasks and messages in a timely manner. Required Qualifications - Certification: Registered Dietitian with current certification from the Commission on Dietetic Registration (CDR). - Experience: 1-year experience treating patients with complex women's health conditions (strongly desired). - Clinical Independence: Proven ability to function as an autonomous provider with strong diagnostic judgment and critical thinking skills - Communication: Exceptional written and verbal communication, with an emphasis on compassion and clarity - Webside Manner: A natural ability to build trust and connection with patients in a virtual setting - Evidence-Based Practice: A genuine commitment to delivering care rooted in current clinical research - Technical Proficiency: Comfortable working across multiple platforms including EMR systems, text expanders, Gmail, Google Calendar, Zoom, and scheduling tools - Telemedicine Experience: Prior telehealth experience is a plus - State License Requirements & Hiring Considerations: An active, unrestricted, and unencumbered state license to practice as a Registered Dietitian in at least one U.S. state is required. A note on state licensing: All active and pending licenses held at the time of application are collected and reviewed during our process. Hiring decisions reflect current state-level needs, which evolve over time. Applicants may not move forward immediately if there is no active need in their licensed states. We regularly revisit candidates as needs expand and when experience, licensure, and role requirements align. What Allara Offers - 1099 Contract: The flexibility and autonomy of an independent contractor arrangement - Competitive Compensation: Per-visit rates plus additional pay for charting, administrative tasks, and other patient-related work - Fully Remote: Work from anywhere in the U.S. - Malpractice Insurance: Comprehensive coverage provided at no cost to you - Mission-Driven Work: Help transform the standard of care for women living with conditions that have historically been underdiagnosed and undertreated - Collaborative Provider Network: Connect with and learn from a community of skilled, like-minded Allara clinicians - Inclusive Culture: Join a supportive, diverse team that values innovation, equity, and belonging #LI-DW1 At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We're an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.
Role Description Join a team of dietitians who are passionate about their profession, with patients at the heart of everything we do. Sodexo is seeking a Registered Dietitian for a full-time remote position supporting McLaren Health Care, a premier, multi-hospital system recognized for delivering high-quality, compassionate clinical outcomes. Join our team providing 100% Remote Clinical Coverage across the entire McLaren Health network. - Provide exceptional nutrition care to patients on inpatient units throughout the McLaren system; - Work rotating weekends and holidays; - Participate in interdisciplinary committees and departmental projects, as assigned; - Be knowledgeable of the Nutrition Care Process. Qualifications - Registered Dietitian credential and 2+ years of experience; - Excellent communication, leadership and customer service skills; - The ability to work well with physicians, nursing and ancillary staff; - A strong commitment to excellence in all aspects of patient care. Requirements - Minimum Education Requirement: - Master's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND); - For those eligible for the registration exam prior to 1/1/24: Bachelor's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND). - Credentials Requirement: - Meets eligibility requirements for Registered Dietitian Nutritionist (RD/RDN) by the Commission on Dietetic Registration (CDR) and will become registered within 120 days of hire; - In some states and/or facilities the RD/RDN credentials is required at the time of hire; - Certification/licensure as required by state(s) of practice. In some states and/or facilities state certification/licensure is required at the time of hire. - Minimum Functional Experience - 3 years experienced practitioner able to work with minimal supervision. Benefits - Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience; - Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training; - Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs; - 401(k) Plan with Matching Contributions; - Paid Time Off and Company Holidays; - Career Growth Opportunities and Tuition Reimbursement; - More extensive information is provided to new employees upon hire.




