Title: Senior Claims Specialist Location: remote United States Job Description: Job Category Claims Subcategory Casualty Claims Typical Starting Salary $77,300 to $102,500 Minimum Salary $67,000.00 Maximum Salary $126,000.00 Schedule Full-Time Flexible Time Off Annual Accrual - days 15 Description The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads. This is a remote position. You will be required to go into the office twice a month if you reside within 50 miles of Hoffman Estate, IL and Plano, TX. Please note this policy is subject to change. Responsibilities: - Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. - Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. - Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. - Performs other duties as assigned. Qualifications - Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. - Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. - Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. - Required to obtain and maintain all applicable licenses. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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Role Description Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are seeking a Bodily Injury Adjuster with experience in homeowner liability claims. Experience with EPIC is a plus, and auto litigation experience is preferred. If you’re eager to grow your adjuster career across multiple lines of business, we encourage you to apply today! Key Responsibilities - Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department. - Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority. - For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims. - Recognizes and identifies body parts of a vehicle and understanding other potential property damage. - Identifies customer needs and works to meet those needs using appropriate customer service skills. - Determines subrogation or fraud potential and how to handle. - Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.). Supervisory Responsibilities - This job does not have supervisory duties. Qualifications - Automobile Liability - Bodily Injury Claims - Case Management - Claims Administration - Claims Resolution - Claims Review - Commercial Liability - De-Escalation - Diary Management - Homeowners Claims - Homeowners Insurance - Homeowners Insurance Claims - Injury Assessment - Insurance Claims Investigations - Liability Insurance - Multitasking - Personal Injury Claims - Prioritization - Task Management - Task Organization - Time Management Requirements - Base compensation offered for this role is: - BI Adjuster Cons I: $50,000 - $74,120 - BI Adjuster Cons II: $56,000 - $82,500 - BI Adjuster Sr Cons I: $68,500 - $104,100 - BI Adjuster Sr Cons II: $70,100 - $124,500 - Compensation is based on experience and qualifications. - Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role. Benefits - National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. - All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. - Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. - Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. - Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. - When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. - Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.