• Design Strategy: Translate complex technical requirements (Identity Governance, AI Policies) into simple, intuitive, and elegant user experiences. • Team Leadership: Mentor, coach, and manage the performance of 4-6 Product Designers, fostering a culture of critique and creativity. • Process Excellence: Own the end-to-end design lifecycle, from user research and wireframing to high-fidelity prototyping and design QA. • Design System: Maintain and evolve our Design System to ensure consistency and speed of execution across the platform. • User Research: Champion user research practices - conducting or overseeing usability testing and translating insights into design decisions. • Cross-Functional Partnership: Collaborate closely with Product Managers and Engineering Leaders to ensure design feasibility and business alignment. • Hiring: Actively participate in recruiting top design talent to scale the team.

Role Description As a Senior Product Designer, you will join our growing cross-functional UX team and help shape the end-to-end product experience for our users. An influential member of the Granicus Product Design team, you harmonize the ecosystems of data-driven decision-making, human-centered design, and agile software development. Your insights inform future iterations, and you identify new opportunities for innovation and refinement. In this role, you work closely and collaboratively with product managers, product owners, product designers, developers, and QA testers to create, test, and ship market-leading improvements to our robust & complex family of government technology products. The role reports directly to our Senior Manager, Product Design and will form part of a high-performing team which acts as a central UX resource across our business, from research and design to detail-oriented workshopping and big-picture strategy. This team drives high-level discussions about the overall experience of our users and works to advance our understanding of user workflows within the products. In addition to partnering with UX researchers and other product designers to coordinate ongoing research and design system projects, you provide UX design artifacts including journey maps, flowcharts, wireframes, mockups, and prototypes. What Your Impact Will Look Like - Identify and gather necessary product analytics to inform your design choices - Check impacts of your designs by planning & conducting appropriate methods of usability testing - Host and participate solution workshops with internal teams to synthesize research findings into deliverable product outcomes - Create user personas and journey maps - Reference research findings to constantly advocate for our user’s needs, goals, and motivations - Use Figma to create wireframes, mockups, and prototypes to demonstrate ideal user journeys & interactions - Ensure your designs are WCAG compliant - Champion our design systems while improving them - Understand our business requirements and product vision - Be the designer in your product delivery team: working with engineers, a product manager, and a product owner to collaborate and iterate within an agile team - Work collaboratively with product managers to identify the need for, estimate and design research, usability testing and rapid prototyping - Collaborate on product releases with Product Management, CX, Marketing and internal stakeholders - Use product metrics to define and measure key results - Leverage AI-powered tools (e.g., Figma AI, design automation, content generation) to accelerate workflows, improve design quality, and boost team productivity. Qualifications - At least 5 years experience in UX Design for a complex SaaS product - Post-Secondary education in HCI, Design, or related field - Proficiency in design and prototyping tools Figma and Miro - Experience with usage-analytics tools (Pendo, Google Analytics) - Experience with Accessibility compliance requirements - Familiarity with Design Systems - Understanding of other UX considerations, including Information Architecture, Interaction Design, and Visual Design - Confidence to respectfully advocate for our user and support your points with data, even when easier solutions exist - Willingness to consider others’ perspectives and provide alternative or iterative approaches towards a common goal - Curiosity and genuine interest in human beings Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. - Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. - We bring in special guests from time to time to discuss issues that impact our employee population. The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world.

Product Designer At Questis, we are revolutionizing personal finance with cutting-edge artificial intelligence. Our mission is to empower individuals to achieve financial wellness through intelligent, user-friendly solutions that simplify money management and enhance financial decision-making. We combine advanced AI with a deep understanding of personal finance to deliver insights, tools, and coaching that help users take control of their financial future. We’re seeking a talented Product Designer to join our team and help us create exceptional experiences for our users. Role Overview: As a Product Designer at Questis, you will play a crucial role in designing intuitive and engaging interfaces for our AI-driven financial wellness app. You will collaborate with cross-functional teams, including AI specialists, product managers, and engineers, to transform complex financial data and AI insights into user-friendly and actionable designs. Your work will directly impact how users interact with their financial information and make informed decisions. Key Responsibilities: Design & Prototyping: Develop user-centered designs, wireframes, prototypes, and high-fidelity mockups that effectively communicate financial data and AI-driven insights in an accessible manner. Conduct user research and usability testing to understand user needs and pain points in financial management. Use these insights to validate and refine design decisions. Collaboration: Work closely with AI specialists, product managers, engineers, and other stakeholders to integrate AI functionalities into user-friendly design solutions and ensure design feasibility. AI Integration: Design intuitive interfaces for complex AI features, such as personalized financial recommendations, budgeting tools, and predictive analytics, ensuring they are easily understandable and actionable. Build and maintain comprehensive design systems and guidelines to ensure consistency and clarity across all aspects of the financial wellness app. Ensure that design components are reusable and scalable. Experience with Tailwind CSS is a plus. Utilize Tailwind to streamline design implementation and maintain design consistency across the app. Feedback & Iteration: Gather and incorporate feedback from users and team members to continuously improve designs, particularly around AI interactions and financial data presentation. Ethical Considerations: Ensure that designs adhere to ethical standards in financial technology, promoting transparency, trust, and security in how users interact with their financial data. Qualifications: Competitive Compensation: Attractive salary and benefits package, including health insurance, retirement plans, and more. Impactful Work: Contribute to a product that helps individuals improve their financial health and achieve their goals. If you’re passionate about designing exceptional user experiences for AI-powered financial solutions and eager to make a meaningful impact, we’d love to hear from you!

• Leads quality assurance/quality control for the team • Provides senior level design review for the team • Attends client meetings • Directs and manages project staff on technical aspects of projects • May travel to job sites at different stages in construction • Works in all types of terrain and weather conditions