• Process bi-weekly and monthly payroll accurately and on time using Workday • Ensure compliance with federal, state, and local payroll laws and regulations across multiple jurisdictions • Coordinate payroll tax filings and payments through OSV • Review and reconcile payroll data, including earnings, deductions, and benefit withholdings • Audit and verify timekeeping records for completeness and accuracy • Investigate and resolve payroll discrepancies in a timely manner • Maintain employee payroll records and ensure data integrity within Workday • Ensure retirement account contributions and loan repayments are processed, funded, and maintained accurately • Prepare and compile data for annual Workers’ Compensation and 401(k) audits • Monitor and process employee promotions, transfers, and terminations in a timely and accurate manner • Support year-end payroll processes, including W-2 preparation and distribution • Collaborate with HR, Finance, and Benefits teams to ensure accurate payroll processing • Respond to employee payroll-related inquiries professionally and promptly • Assist with audits and provide supporting documentation as needed

• Perform audits of employee tax configurations, including address-based jurisdiction assignments and tax rate validations. • Review new hire records and address changes to ensure correct tax codes are applied. • Evaluate earnings and deductions to ensure proper taxability and W-2 mapping. • Review client data to identify missing or inactive tax jurisdictions. • Manage and process tax registrations for state/local withholding, unemployment, and specialty taxes. • Track registration statuses and proactively prevent disruptions to vendor filings. • Monitor system configuration to validate ongoing compliance. • Partner with Payroll Engineers to ensure client payrolls are processed using accurate tax data. • Research tax codes, jurisdiction rules, and agency requirements as needed. • Support year-end W-2 balancing and reconciliation. • Assist with identifying and processing W-2c adjustments when needed. • Generate client-facing diagnostic reports highlighting risk areas and recommended actions.

• Conduct detailed reviews of employee-level tax data, ensuring proper jurisdiction setup. • Manage tax registrations and proactively identify tax configuration issues. • Perform audits of employee tax configurations, including address-based jurisdiction assignments and tax rate validations. • Review new hire records and address changes to ensure correct tax codes are applied. • Track registration statuses and prevent disruptions to vendor filings. • Partner with Payroll Engineers to ensure client payrolls are processed using accurate tax data. • Support year-end W-2 balancing and reconciliation.

• Own and evolve the HR compliance operating model, including payroll, benefits administration, and regulatory compliance programs • Develop and execute a long-term strategy for scalable, technology-driven HR operations in a high-growth environment • Lead and develop a multi-layered HR operations team, including individual contributors and people leaders across pre-employment, HR administration, and HR management functions • Serve as a trusted advisor to senior leadership on compliance risk, workforce strategy, and employee relations matters • Drive cross-functional alignment with Finance, Legal, Operations, Sales, Recruiting, Safety, and IT on HR and compliance initiatives • Design and implement trigger-based, audit-ready workflows that reduce manual intervention and ensure compliance at scale • Leverage AI, automation, and system integrations to build proactive compliance controls and monitoring mechanisms • Continuously evaluate and implement new technologies to improve accuracy, efficiency, and compliance outcomes • Set the organizational strategy for a system-driven, scalable, and compliant pre-employment processes for a fully remote workforce • Lead team of Pre-employment Specialists to build and continuously improve a technology-enabled onboarding experience that ensures compliance, efficiency, and a strong employee experience • Set the organizational strategy for multi-state payroll operations and compliance • Lead HR Generalist in designing, implementing, and continuously optimizing scalable payroll processes supporting a workforce across all 50 states • Establish and maintain audit-ready documentation and controls for compensation programs, including bonus plans • Own compliance with federal, state, and local payroll regulations (e.g., wage and hour laws, overtime, paid breaks) • Partner with HR Director – Employee Engagement and Legal Counsel to ensure competitive, compliant benefits offerings for internal & Technician populations, including participating in annual benefits evaluation & renewal process • Ensure compliance with all applicable benefits regulations, including mandated leave programs, retirement plans, and contribution limits • Oversee COBRA administration and ensure adherence to all related regulatory requirements • Oversee HR Team in leading and administering annual benefits open enrollment for internal & Technician populations • Own proactive monitoring, interpretation, and implementation of federal, state, and local employment laws and regulations • Partner with General Counsel to assess regulatory impact and translate legal requirements into operational controls and system-based workflows • Represent HR in cross-functional Compliance Committee, driving scalable solutions to meet evolving requirements • Design and maintain a centralized SOP and compliance documentation system • Ensure audit readiness through consistent documentation, reporting, and internal controls • Own compliance programs related to AAP, EEO, FLSA, ADA, and other employment regulations • Establish and oversee investigation protocols and SOPs for workplace concerns, including discrimination, harassment, accommodations, and policy violations • Train HR team members on investigation best practices, documentation standards, and risk mitigation • Ensure consistent and defensible documentation of investigation outcomes • Partner with Legal Counsel as needed on complex or high-risk matters