Technical Maintenance Support Business Partner

Affiliate ManagerAffiliate MarketingFull TimeRemoteLeadTeam 10,001+Since 1933H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

4 days ago

Salary

$85K / year

Seniority

Lead

High School10 yrs expEnglishAssembly

Job Description

Technical Maintenance Support Business Partner

Ryder System, Inc.

• research and resolve technical related problems stemming from manufacture quality, engineering shortcomings, manufacturing defects • assembly line workmanship, misapplication as well as general reliability, durability or other operation issues • review Ryder’s maintenance policy and practices • assemble team(s) to bring about permanent corrective actions • coordinate the corrective actions necessary to mitigate problems identified • be the Subject Matter Expert (SME) for multiple OEM’s/product lines • provide guidance to OEM’s, Ryder locations, and Ryder management as required • manage Technical Assistance Cases • provide technical assistance with diagnostics, instruction and providing resource documentation • analysis of Maintenance Data • work directly with the Reliability and Warranty Teams to analyze data and develop solutions • manage Infocenter Technical Library • ensure service, diagnostic and repair manuals for Ryder's fleet are current • manage Safety Campaign Process • responsible for reviewing manufacturer recalls for applicability, special tooling needs & availability, availability of required parts • conflicts with Ryder policies and developing the recalls into Ryder Campaigns as required • coordinate and lead regularly scheduled calls/meetings with OEM’s

Job Requirements

  • H.S. Diploma/GED
  • Bachelor's Degree in Engineering or equivalent experience (Preferred)
  • 10 years or more in Heavy duty vehicle maintenance
  • 2 years or more in Proven track record with maintenance management experience
  • 5 years or more in Ryder technical experience (Preferred)
  • Requires strong computer knowledge in Excel, Word, PowerPoint
  • Vehicle Diagnostic Software Advanced
  • Strong business and presentation knowledge
  • Requires excellent technical writing knowledge Advanced
  • Exposure to Lean Six sigma or equivalent problem solving (Beginner, Preferred)
  • Material Failure Analysis training (preferred but not required)
  • Knowledge of Ryder's Shop Systems
  • Must have sound understanding of Ryder's repair policies Advanced
  • A solid understanding of InfoCenter, SBT, and mainframe Advanced
  • Must be familiar with vehicle systems, diagnosis and repair procedures Intermediate
  • Knowledge and use of Artificial Intelligence applications Intermediate (Preferred)
  • ASE Certification\Medium-Heavy Truck Certification Tests (Preferred)
  • PM
  • Brakes
  • A/C
  • Electrical
  • Electronics & (Required)
  • ASE Certification\Alternate Fuels Certification Test (F1) (Preferred)
  • Electronic Diesel Engine Diagnosis Specialist Certification Test (L2) (Preferred)

Benefits

  • comprehensive health and welfare benefits
  • medical
  • prescription
  • dental
  • vision
  • life insurance
  • disability insurance options
  • paid time off for vacation
  • illness
  • bereavement
  • family and parental leave
  • tax-advantaged 401(k) retirement savings plan

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