This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Athens Administrators has an immediate need for an experienced Assistant Claims Examiner to support our Workers’ Compensation department and can be located anywhere in the state of California. Employees who live less than 26 miles from the Concord, CA or Orange, CA offices are required to work once a week in the office on a day determined by their supervisor between Tuesday – Thursday. The remaining days can be worked remotely if technical requirements are met, and the employee resides in California. The schedule for this position is Monday-Friday at 37.5 hours a week with the option of a flex schedule. - Provide clerical and technical assistance to Senior Claims Examiners - Administer Medical Only claims, ensuring timely processing of claims and payment of benefits - Manage and direct medical treatment, and set reserves - Use fluent Spanish skills with claimants on the account Primary Responsibilities - Process new claims in compliance with client’s Service Agreement - Issue all indemnity payments and awards on time - Process all approved provider bills timely - Prepare objection letters to providers for medical bills; delayed, denied, lacking reports - Answer questions over the phone from medical providers regarding bills - Contact treating physician for disability status - Contact employer for return-to-work status or availability of modified work - Contact injured worker at initial set up - Send DWC notices timely - Issue SJDB Notices timely - Request Job Description from Employer - Handle Medical Only claim files - Calculate wage statements and adjust disability rates as required - Keep diary for all delay dates and indemnity payments - Document file activity on computer - Update information on computer, i.e., address changes, etc. - Schedule appointments for AME, QME evaluations - Send appointment letters, issue TD/mileage, send medical file - Schedule interpreter for appointments, depositions, etc. - Request Employer’s Report, DWC-1, Doctor’s First Report if needed - Verify mileage and dates of treatment for reimbursement to claimant - Subpoena records - File and serve documents on attorneys, WCAB, doctors - Serve PTP’s with medical file and Duties of Treating Physician (9785) - Request PD ratings from DEU - Draft Stipulated Awards and C&R’s - Submit C&R, Stipulated Awards to WCAB for approval with documentation - Process checks – stop payment, cancellations, void, journal payments - Handle telephone calls for examiner as needed - Complete penalty calculations and prepare penalty worksheets - Complete MPN, HCO and/or EDI coding - Complete referrals to investigators - Complete preparation of documents for overnight delivery - Work collaboratively with Senior Claims Examiners, Nurse Case Managers, and other Assistant Claims Examiners - Contact with clients, injured workers, attorneys, doctors, vendors, and other parties - Provide updates of claims status to Senior Claims Examiners and Athens management - Prepare professional, well written correspondence and other communications Essential Position Requirements - High School Diploma or equivalent (GED) required for all positions - AA/AS or BA/BS preferred but not required - 2+ years’ Claims Assistant experience supporting a workers compensation examiner or team preferred - Medical Only Adjuster designation required - Fluency in Spanish required - Continuing hours must be current - Mathematical calculating skills - Completion of IEA or equivalent courses - Administrators Certificate from Self-Insurance Plans preferred - Knowledge of workers compensation laws, policies, and procedures - Understanding of medical and legal terminology - Must demonstrate accuracy and thoroughness in work product - Ability to sit for prolonged periods of time - Well-developed verbal and written communication skills with strong attention to detail - Excellent organizational skills and ability to multi-task - Ability to type quickly, accurately and for prolonged periods - Proficient in Microsoft Office Suite - Ability to learn additional computer programs - Reasoning ability, including problem-solving and analytical skills - Ability to be trustworthy, dependable, and team-oriented for fellow employees and the organization - Seeks to include innovative strategies and methods to provide a high level of commitment to service and results - Ability to demonstrate care and concern for fellow team members and clients in a professional and friendly manner - Acts with integrity in difficult or challenging situations Apply With Us We look forward to learning about YOU! If you believe in our core values of honesty and integrity, a commitment to service and results, and a caring family culture, we invite you to apply with us. Please submit your resume and application directly through our website at http://www.athensadmin.com/careers/job-openings . Feel free to include a cover letter if you’d like to share any other details.

• Prepare and submit electronic court filings using a client’s designated e-filing platform • Upload finalized documents, enter required case information, and select appropriate filing codes • Review documents prior to filing to ensure formatting, signatures, and attachments are complete (no legal drafting) • Monitor filing status, confirm acceptance, and address rejections or clerk notices as needed • Coordinate corrections and resubmissions when filings are rejected • File and maintain proofs of filing, confirmations, and related court notices • Track filing deadlines and ensure timely submission in accordance with attorney instructions • Maintain organized filing records and documentation within client systems • Communicate filing status and confirmations to internal teams • Provide limited administrative support related to filings and case coordination • Basic admin tasks as needed.

• Master of Time: Rigorous management of the CEO’s calendar, ensuring time is aligned with strategic priorities. • Inbox Triage: Monitor email flow, draft responses, and prioritize what needs immediate attention versus what can be delegated. • Logistics & Ops: Coordinate travel, supporting team offsites, and handle personal administrative tasks to keep the CEO focused on the business. • Meeting Management: Ensure the CEO is prepped for every meeting with the right context, agendas are sent in advance, and action items are tracked afterward. • Content & Communications: Draft internal comms, board updates, and prepare briefing materials for speaking engagements and panels. • Presentation Support: Draft and refining slide decks for investor updates, sales pitches, and all-hands meetings. • Research & Analysis: Ad-hoc research projects on competitors, potential partnerships, or new market opportunities. • Special Projects: Act as a proxy for the CEO on cross-functional projects, ensuring momentum across the team.

Reports to: CEO (Travis May) Location: Ideally Raleigh, North Carolina; Remote Why this role exists Shaper is scaling quickly, and our portfolio companies are scaling even faster. This role exists to create leverage for the CEO while helping run the operating and talent infrastructure that supports Shaper’s investments . You will serve as the Executive Assistant to the CEO, while also owning execution across core portfolio-facing talent and operational workflows —including Builders-in-Residence logistics, hiring operations, onboarding, offers and agreements, events, and operating cadence. The goal is simple: ensure that critical work gets done cleanly, on time, and at a level that matches the caliber of the companies we build. This role blends high-trust executive support with hands-on business operations, portfolio coordination, and internal execution. This is not a purely administrative role. The work you do directly supports Shaper’s investment activity and portfolio company outcomes. Core responsibilities Executive support (CEO-focused) Provide day-to-day administrative support to the CEO and other key leaders, including complex calendar management, travel coordination, meeting logistics, meeting prep, and follow-ups. Help keep the CEO’s time focused on the highest-leverage priorities by anticipating needs, tracking action items, and closing loops. Support preparation for key meetings (board, investors, partners, portfolio CEOs). Assist with limited personal logistics that enable executive effectiveness, representing a minority of the role. Talent & portfolio operations Drive Builders-in-Residence operations: own onboarding materials, trainings, cohort logistics, rotation scheduling, and support review cycles. Support hiring operations across the portfolio , in partnership with our Talent team, this may including interview coordination, candidate coordination, offer logistics, onboarding and offboarding checklists, and comp materials. Draft, manage, and track offers, consulting agreements, NDAs, and related documentation; coordinate closely with legal and finance. Maintain and improve offer and agreement playbooks to support repeatable, high-quality execution. Programs, cadence, and events Own operational execution for portfolio programs and events , including Shaper and portfolio company offsites, thought leadership dinners, and conferences. Support OKR rollout, feedback processes, and manager training logistics across Shaper and portfolio companies. Support marketing efforts Skills & experience 3–7+ years in operations, executive support, people ops, or program management in high-growth startups, VC, or similar environments. Strong organizational judgment and attention to detail; comfortable juggling multiple workstreams. You’ll be working with a team of “Inbox Zero” individuals and you’ll be expected to engage similarly and respond rapidly. High level of discretion, reliability, follow-through, and through-put. Clear communicator who is calm under pressure and comfortable working with senior leaders, Interest in company-building, talent, and supporting fast-scaling teams. While high-trust executive support includes occasional personal logistics, the role is primarily business- and investment-facing, with meaningful exposure to portfolio operations and firm strategy. Why this role is unique You’ll sit at the center of Shaper’s operating platform—supporting senior leadership while helping scale the talent and systems that underpin our investments. It’s an opportunity to learn how companies are built from the inside, while doing work that directly matters.