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Gallagher

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.

Claims Associate

Claims SpecialistClaims SpecialistFull TimeRemoteMid LevelTeam 5,001-10,000

Location

United States

Posted

14 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Claims Associate

Gallagher

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - Bachelor’s degree or 4-year degree from an accredited institution preferred. - Candidates possessing a Bachelor’s degree will receive preferential treatment. Others with proven experience will be considered. - Active listening skills. - Problem-solving mindset. - Adaptable to changes in procedures and technology. - Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT). - Strong verbal and written communication skills. - Strong time management and ability to multi-task. - Detail-oriented. - Curious, learning-focused mindset. Requirements - Participate in Structured Learning: Engage in instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations. - Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims. - Practice in a Simulated Environment ("Sandbox"): Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real-world scenarios. - Complete Program Milestones: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career. - Collaborate and Network: Engage with peers, mentors, and cross-functional teams to deepen understanding of the claims process and build professional relationships within the organization. - Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3 of the program. - Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under close supervision. - Claims Analysis and Learning: Continue developing skills in analyzing medical documentation, regulatory guidelines, state-specific regulations, and supplemental case materials. - Stakeholder Communication: Engage in professional communication and strategy development with clients; provide support and empathy to the injured employees. - Client Service Instructions & Carrier Guidelines: Learn how to interpret and apply client service instructions and carrier guidelines. - Reserving Acumen: Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

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