Title: Customer Service Representative Location: Horsham United States Job Description: Come join the AAMCO Transmissions and Total Car Care Corporate Team in our Corporate Office in Horsham, PA. AAMCO Transmissions is seeking a dynamic, passionate, tenured customer-oriented Customer Service (Support) Representative who can offer extraordinary customer service while speaking to every customer promptly, with empathy and sincerity. AAMCO Transmissions is an "Employer of Choice" in the automotive business for 60+ years offering competitive pay, PTO, excellent insured benefits including medical, dental, vision, Life Insurance, STD, LTD, and a 401(k) plan with company matching funds, no weekends, and The AAMCO Promise and commitment to take excellent care of our customers with the highest priority service. AAMCO Transmissions also offers excellent training by our tenured Customer Support Team with 40+ years of customer support expertise. Role & Responsibilities - Manage large amounts of incoming calls - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet personal/customer service team performance targets - Provide customers appropriate solutions and alternatives efficiently and follow up to ensure resolution - Keep records of customer interactions, process customer accounts, and document appropriately in Salesforce - Follow communication procedures, guidelines, and policies Qualifications & Experience - Proven customer support experience or experience as a client service representative - Strong phone contact handling skills and active listening - Customer orientation and ability to adapt/respond to different types of customers - Excellent communication skills - Ability to multi-task, prioritize, and manage time effectively - 18 years of age or older - High School Diploma or equivalent - At least 6 months of previous call center experience a plus - Proficient in PC operation and navigation - Full-Time schedule availability within hours of operations: 8:30am-5:30pm Eastern Monday-Friday - Prior Salesforce or other CRM experience strongly preferred - Prior Automotive experience a plus - Willing to submit to background check (includes education and employment verification) - Bilingual (Spanish) a PLUS Compensation - Range from $14 to $20 per hour, increases for performance and tenure Job Type: Full-time Benefits: - 401(k) - Dental insurance - Employee assistance program - Health insurance - Health savings account - Life insurance - Paid time off - Paid training - Vision insurance - Work from home Schedule: - 8-hour shift - Day shift Education: - High school or equivalent (Required) - Some college or college degree (Preferred) Work Location: 3 days at Horsham Office with 2 days remote

• Facilitate the client onboarding process, ensuring seamless transitions from referral to assessment while maintaining accurate and timely documentation. • Serve as the face of BTS by providing outstanding customer service to new clients and families, guiding them through the intake process with empathy and clarity. • Act as the central point of communication between families, insurance providers, authorization teams, and clinical staff to ensure alignment and timely service delivery. • Contact new client referrals promptly, guide families through onboarding paperwork, and assist in gathering all required documents to ensure a smooth start of services. • Work closely with insurance providers to obtain and track authorizations, minimizing delays in starting services. • Conduct calls with families to gather information, provide updates, and support them throughout the onboarding process. • Maintain accurate, organized, and up-to-date client records in compliance with regulatory standards. • Identify opportunities to grow services, including outreach to new geographic areas or service lines. • Develop and maintain strong relationships with referral sources such as pediatricians, schools, and early intervention programs. • Track and manage contracts to ensure timely renewals and compliance. • Monitor and analyze key metrics and intake trends to support operational and strategic decisions. • Assist with general administrative tasks including filing, scanning, and data entry. • Manage multiple tracking systems to ensure timely follow-ups and efficient workflow management. • Use platforms such as Google Workspace and NPA to streamline processes and maintain organization.

Role Description Join Our Team as a Customer Service Specialist! Are you detail-oriented, love solving problems, and enjoy helping people? Compex Legal Services is looking for a Customer Service Specialist to join our growing team. In this role, you’ll be the go-to support for our clients—making sure their orders are accurate, timely, and handled with care. - Respond to client inquiries and provide regular order updates - Accurately enter client requests and verify order details - Confirm facility locations and ensure all documentation is complete - Monitor open orders to keep turnaround times on track - Maintain accurate records and ensure all information is logged properly Qualifications - Excellent communication and customer service skills - Sharp attention to detail and organizational strength - Strong time management and ability to prioritize tasks - Critical thinking skills to troubleshoot and resolve issues - A proactive, team-oriented mindset with a positive attitude - Comfort working independently in a remote environment - High school diploma or equivalent (required) Benefits - 100% remote—work from the comfort of your home - A fast-growing, industry leader with nationwide impact - Supportive, collaborative team environment - Training provided—no legal background needed - Clear opportunities for growth and career advancement

Title: Peer Support Specialist #26-093 Location: Columbia United States Salary $25.00 Hourly Location Charleston County, SC Job Type Temporary - Part-Time Part-time Temporary position; up to 29 hours per week. Under the general supervision of the Workforce Development Manager, the peer support specialist serves as peer support for offenders. Assists offenders with the treatment and services enrollment process; serves as a liaison for community - based services. Minimum and Additional Requirements A high school diploma or equivalent of relevant Human Services or social services experience. A minimum of three years since any criminal involvement (e.g., arrest, incarceration, or supervision). Able to be credentialed as Certified Peer Support Specialist (CPSS) within 180 days of hire. Preferred Qualifications Experience working with a forensic population is preferred. Additional Comments Please note: This is an entirely on-site, in-office position.