• Serve as the primary point of contact for EPC Power’s larger and strategic customers • Ensure customers have a consistent, reliable interface for account-level communication, escalation management, and operational visibility • Understand system context, terminology, operational states, and common fleet-level issues • Translate technical information, analytics, and system status into clear, actionable communication for customer stakeholders • Leverage fleet monitoring tools and data analytics to support proactive engagement, early issue awareness, and identification of maintenance or parts opportunities

• Drive sustainable business growth via Independent Operators and Trade Partner engagement • Use data and CRM tools to plan and execute sales calls • Engage with Local Chain Account and Operator Customers • Implement full Key Account Management approach • Conduct F2F and Virtual Sampling, Ideation, Cooking Demo using culinary knowledge • Meet with Distributors/Trade Partners to expand assortment • Implement Promotions with customer related to key seasons and events

• Provide technical guidance for assigned project team members • Create an approachable, inclusive team environment • Engage with leadership to provide continuous improvements suggestions to the DT&A and overall PF Strategy • Lead medium sized projects or scope of work for large projects • Build a strong collaborative relationship with clients • Support scope definition, change management, and client communications. • Ensure compliance with global regulatory standards (GMP, FDA, ISO, EHS) • Champion a culture of safety, quality, and continuous improvement.

• Administer the full contract and subcontract life cycle across Federal, State, Local, Education, and Commercial customers. • Draft, negotiate, and manage NDAs, TAs, subcontracts, subcontract modifications, vendor agreements, and prime contract actions. • Perform flow-down analysis and apply appropriate FAR/DFARS and agency clauses to subcontracts, ensuring compliance and risk mitigation. • Interpret RFPs/RFQs and lead proposal business volumes, pricing models, and compliance deliverables (price, COI, reps & certs, risk reviews). • Advise leadership and project teams on contractual rights, risks, obligations, and regulatory compliance (FAR/DFARS and agency supplements). • Support development and implementation of contracting policies, procedures, templates, and standard terms. • Coordinate with internal teams (Accounting, Operations, BD/Proposal, HR) and engage directly with Government representatives (CO, DCAA, DCMA). • Maintain contract records, documentation, and audit readiness; support DCAA/DCMA audit and pricing requests. • Contribute to corporate training, process improvements, and compliance programs. • Work independently to proactively solve issues, support operational teams, and meet critical deadlines.