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Volaris Group

Volaris acquires, strengthens and grows software companies, enabling them to be clear leaders within their market.

Product Specialist

Product SpecialistProduct SpecialistFull TimeRemoteSeniorTeam 10,001+Since 2005H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

15 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Product Specialist

Volaris Group

• Delivering system configuration consultancy and onboarding support for new and existing customers • Leading online and on-site training sessions tailored to each organisation's workflows and operational needs • Asking the right questions to understand customer workflows and needs • Working with customers to produce detailed custom report and development specification documents • Engaging customers about system connectivity and improved workflows • Embracing AI tools in delivery • Providing telephone and email support as part of the helpdesk offering • Supporting the Sales team with prospects needing specialist knowledge • Building strong customer relationships for engagement and adoption • Contributing to documentation, training materials, and knowledge resources

Job Requirements

  • Deep, direct knowledge of the arts and cultural sector
  • Confidence with complex business management systems
  • Strong consultative and communication skills
  • Genuine curiosity about AI
  • Experience with system implementation or a structured project methodology (PRINCE2 or similar)
  • The ability to manage multiple projects and priorities without losing quality or pace
  • Confidence working with data sets and tools such as Microsoft Excel

Benefits

  • Enhanced time-off and wellbeing benefits
  • Professional development opportunities
  • Structured product training

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Job Closed