• Organize and schedule ramp installation activities • Supervises ramp engineers’ tool installations • Ensures ramp engineers are trained on latest upgrades • Driving training plans and programs • Develop installation metric methods • Proactive management of tools to improve performance

Title: Contract Manager Location: Virginia Beach, VA (JES) Irving, TX Job Description: Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! The Contract Manager is responsible for drafting, reviewing, negotiating, and managing a high volume of contracts across a national home services platform. This role supports business growth by enabling efficient, standardized contracting processes while protecting the company from legal, financial, and operational risk. Duties and Responsibilities - Draft, review, and negotiate a broad range of agreements, including Vendor and supplier agreements (materials, equipment, IT, marketing) - Subcontractor and independent contractor agreements - Customer-facing terms and conditions - NDAs, MSAs, SOWs, and purchase agreements - Balance legal risk with commercial objectives to drive timely deal closure - Identify key risk areas (indemnity, limitation of liability, insurance, termination rights, payment terms). - Manage contracts from intake through execution and renewal - Implement and maintain standardized templates - Develop and maintain organized contract repository and documentation protocols - Partner Groundworks functions, sales, and operations to support contracting needs. - Translate business requirements into clear contractual terms. - Coordinate internal approvals and ensure alignment with company policies - Support field operations with contract-related questions and escalations. - Ensure contracts comply with company policies and applicable laws. - Escalate non-standard terms or high-risk provisions. - Support compliance with: Licensing and permitting requirements (where contractually relevant) Insurance and indemnification standards, and Data privacy and security requirements (for vendors handling customer data). - Develop and refine contract templates, playbooks, and negotiation guidelines - Drive consistency across branch locations and functions. - Identify opportunities to streamline contracting workflows and reduce cycle time. - Support implementation and optimization of CLM systems. - Provide insights on contracting trends and risk areas. - Performs other duties as assigned. Qualifications - Bachelor's degree required (J.D. or paralegal background is a plus) - 5-10+ years of contract management or commercial contracting experience. - Strong experience negotiating vendor and service agreements. - Excellent understanding of key contract terms and risk allocation Preferred - Experience in home services, construction, or a multi-location service business. - Familiarity with high-volume, decentralized operations. - Experience with CLM systems. - Basic understanding of Employment and independent contractor considerations and Insurance and risk transfer mechanisms Working Conditions - Full-time position primarily based at Groundworks’ corporate headquarters with potential for hybrid work arrangements. - Fast-paced and collaborative work environment involving regular interaction across departments and with external partners. - Occasional travel may be required for industry events, or client meetings. - Flexibility to work extended hours during peak business periods or special projects. What We Provide - Competitive Pay - Employee Company Ownership Opportunities - Industry Leading Training Programs - Leadership Development and Career Growth Tracks - Comprehensive and Affordable Benefits Package - Top Workplace with Award Winning Culture

Drive client onboarding and activation projects, standardize implementation methodologies, and coordinate cross-functional teams while nurturing strategic client relationships to ensure successful adoption of healthcare technology solutions.

Title: Regional Service Manager Location: US-RNH-001|US-CLT-001 time type Full time job requisition id JR78351 Job Description: Consumer Care/Customer Care Permanent Job Description Join us to create change and have an impact in homes around the world. At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home! Where you’ll be: This position will be based at our Corporate Headquarters located in Charlotte, NC. About the Role: The Regional Service Manager is responsible for delivering a high‑quality after‑sales, in‑home service experience across an assigned region. This role leads field service operations, manages third‑party service providers, and ensures strong performance across customer satisfaction, productivity, and cost. Acting as the primary representative of Electrolux Service in the region, the manager drives service strategy execution, optimizes technician and provider performance, and ensures efficient, compliant, and cost‑effective service delivery. Success in this role requires strong operational leadership, relationship management, and the ability to drive continuous improvement in a fast‑paced environment. Key Responsibilities: - Lead all service operations within the assigned region, ensuring high‑quality, timely, and efficient service delivery - Manage field technicians and third‑party service providers, including performance, capacity, and cost control - Monitor and drive key performance indicators including productivity, customer satisfaction, cycle time, and warranty cost - Ensure adequate service capacity through workforce planning, provider network management, and routing optimization - Recruit, onboard, and manage service providers, including rate negotiation and performance oversight - Resolve complex customer and service issues, ensuring appropriate escalation and timely resolution - Audit service claims and provider performance to ensure compliance with company policies and standards - Develop and execute regional action plans to improve service quality, operational efficiency, and cost performance - Partner with Sales, Training, Routing, and Talent Acquisition teams to support business needs and technician readiness - Act as the primary Electrolux representative for the region with customers, partners, and industry stakeholders - Lead special projects including product reworks, investigations, and continuous improvement initiatives - Provide regular reporting on service performance, risks, and improvement actions to leadership Minimum Qualifications: - Bachelor’s degree in Business, Operations, or related field, or equivalent experience - 7–10 years of experience in appliance service or field service operations - 3+ years of experience leading service teams or managing field service operations - Experience managing third‑party service providers and contractor networks - Strong understanding of scheduling, routing, and service delivery operations - Proven ability to manage KPIs, control costs, and drive operational improvements - Strong communication, problem‑solving, and relationship management skills - Proficiency with Microsoft Office and mobile/service management tools Benefits include: - Flexible work hours/hybrid work environment - Medical, dental, vision and life insurance - Competitive holiday and vacation time off program - Retirement Savings Plan (401(k)) with relevant company contribution. - Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service #LI-MH1