• Responsible for managing a portfolio of states and the managers who run them. • Direct P&L ownership of one or more complex states and may be responsible for launching a new state. • Provides expert-level product and regulatory knowledge, coaches managers on market knowledge, product judgment, and filing approach. • Tackle cross-functional, multi-state problems with high ambiguity. • Anticipate downstream impacts and resolve issues that require coordination across business units. • Set direction and ensures consistency in product strategy across states. • Influence prioritization of state and countrywide insurance product initiatives, plan resource allocation and inform financial planning through strong business cases. • Shape decisions at senior levels by delivering strategic insights and product direction.

• Own the onboarding of new lender partners to the risk and credit space, from scoping integrations to go-live • Improve how borrower demand is matched and allocated across lender supply, and manage the integration pipeline cross-functionally • Put borrowers first— build improvements to the customer’s offer experience • Run experiments and funnel optimizations, partnering with design on research and A/B testing to improve conversion • Use AI tools to accelerate your own workflow—drafting documents, synthesizing research, analyzing data, and automating repetitive tasks • Partner with data science to translate model outputs into product experiences optimized for our lenders and our borrowers.

Senior Product Manager Location: Montreal (Province of Quebec, Canada) Product Management & Design Full-time Hybrid Drive meaningful customer impact across the platform user journey How do you create a platform experience that helps customers unlock value faster and more seamlessly? As a Senior Product Manager at Coveo, you’ll shape platform capabilities that improve workflows, solve real customer pain points, and deliver measurable business impact across the product experience. You’ll collaborate with passionate teams across Product, Engineering, and Design to bring innovative platform experiences to life. If you thrive in balancing strategy with execution and love turning customer insights into scalable solutions, this role is for you. As one of our Senior Product Managers, you will: - Drive the evolution of capabilities that improve the customer journey and product adoption. - Prioritize product initiatives by turning customer, market, product, data, and business signals into clear product bets. - Work closely with customers and partners to build software that resonates with real users in our target markets. - Collaborate closely with Product and Engineering leaders to refine roadmaps, align priorities, and deliver customer value efficiently. - Partner with cross-functional stakeholders to define requirements, validate solutions, and ensure smooth execution of releases. - Stay close to customers and prospects through regular discovery, roadmap discussions, deal support, and post-launch learning. - Support agile product development activities, including backlog prioritization, feature validation, and release readiness. - Build trust by making clear commitments, communicating trade-offs, and following through. Here is what will qualify you for the role: - 5+ years of experience in product management, ideally within enterprise software environments. - Strong customer-centric mindset with a passion for solving complex user problems through scalable solutions. - Excellent communication and influence skills, with the ability to align Engineering, Design, field teams, partners, and leadership without relying on formal authority. - Experience balancing strategic priorities, execution, and resource constraints to improve customer outcomes. - Ability to connect product decisions to adoption, revenue, implementation, support, and go-to-market realities. What will make you stand out: - Strong understanding of user-centered design principles and workflow optimization. - Ability to thrive in dynamic environments while managing multiple initiatives and shifting priorities. - A strong sense of ownership and accountability for product outcomes. - Curiosity, humility, and a growth mindset that drives continuous learning and improvement.

• Own strategy, roadmap, and outcomes for one or more Platform offerings or cross-cutting capabilities • Build tight feedback loops with program teams and engineers to understand real constraints in the field • Translate problems into crisp requirements, success metrics, and prioritized backlogs; make explicit tradeoffs across speed, reuse, reliability, and customization • Partner with engineering and design to ship iteratively—APIs, tooling, workflows, and user experiences that teams adopt and keep using • Drive onboarding, documentation, enablement, and rollout plans; measure adoption and unblock teams during integration • Set the bar for production readiness (reliability, observability, supportability, and backward compatibility) • Coordinate dependencies across Platform and program teams; reduce duplication and converge on shared building blocks where it matters • Define and track product metrics and use them to drive priorities and investment decisions • Keep stakeholders aligned through clear narratives, status updates, decisions, and risk assessments, especially when priorities conflict or timelines shift.