• You will demonstrate leadership amongst the organization to ensure implemented processes are being followed and support new ones as required • You will be constantly looking for and identifying ways to better deliver on our promises • You will be responsible for the planning, scheduling, resourcing, and implementation of a wide range of marketing initiatives • You will ensure each project is running smoothly by anticipating and effectively dealing with project issues and roadblocks • You will assist in preparing estimates, project documentation, schedules and status reports, as well as providing project administrative support as required • You will understand our internal processes and what our craft experts need to do their best work • You will work with the Account Managers and internal teams to ensure briefs are thorough, timelines are realistic and work is delivered within budget • You will ensure internal teams receive the direction and support they need to deliver successful work • You will be responsible for profitability with regards to how projects are managed and delivered • You will clearly and consistently communicate goals, responsibilities, performance expectations and feedback in a positive and collaborative manner with internal teams • At times, you will be expected to communicate directly with clients in order to keep projects moving forward efficiently and professionally

• Serve as the primary point of contact for assigned customer accounts and programs • Work closely with the customer to ensure action items are closed and support is provided where needed • Manage project timelines, deliverables, and communication between customers and internal CFT • Lead CFT meetings and maintain action trackers shared internally and with the customer • Monitor project schedules and production commitments; identify and mitigate risks impacting delivery, cost, or quality • Drive resolution of issues affecting project timelines and escalate when needed to ensure timely closure • Manage and communicate internal metrics (inventory turns, quality, OTD, tariffs/duty recovery, PPV, E&O, etc.) and customer-facing metrics on a monthly or quarterly basis • Review MSA terms and conditions; coordinate with Account Management on end-of-life agreements and contract reviews • Maintain profitability per company objectives; review project costs vs. quotations to ensure margin targets are met • Present Excess & Obsolete (E&O) inventory to the customer monthly and drive resolution through an E&O Mitigation Plan • Support and follow all ISO standards and site 5S objectives • Other duties as assigned

• Manage and coordinate localization content workflows across multiple systems and sources • Load and maintain content in Crowdin • Ensure proper structuring, consistency, and readiness of content for localization • Route and send content from Crowdin to translation vendors • Monitor project status, timelines, and delivery quality across localization pipelines • Collaborate with internal stakeholders and localization teams

• Lead all aspects of a large-scale and complex project, monitors activities, allocates resources, drives strategic planning, and assigns tasks to ensure targets are met • Identify and participate in process improvements initiatives • Partner with Local PM to oversee and manage the lifecycle and operational aspects of Skyrise major projects • Work with internal departments and HRCLC to ensure project completion • Contribute to the development of project plans, action trackers and delivery schedules • Focus on identifying project problems and strategizing resolutions • Ability to travel up to 10%