• Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader. • Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments. • Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience. • Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments. • Track and review ongoing data and analytics to guide Franchisee actions toward their goals, commitments, and plans. • Interpret data to provide coaching and recommendations on priorities for Franchisee to address. • Follow up on Franchisee commitments and monitor data to check progress. • Support Franchisees in understanding the processes for remodeling and building new restaurants. • Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications. • Provide support during all remodel and new store openings. • Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth. • Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts. • Monitor and support the execution of local, DMA and regional marketing plans. • Perform evaluations on restaurants as-needed based on the Franchisee Business Review process or other indicators. • Partner with Field Training Team to coordinate training support to the franchisee. • Ensure the effective use of G&A expenses within parameters set by regional leads. • Complete all responsible administrative functions and requirements of the position in a timely manner.

• Achieve the operations and business performance goals for their portfolio of Franchisees • Facilitate Annual Planning and Franchise Business Review process with Franchisees • Align priority areas with Franchisee to drive the business in sales, profitability and network growth • Develop plan to coach Franchisee through regular check-ins • Track and review ongoing data and analytics to guide Franchisee actions

• Performance of customer trainings on the use of Spine Surgery products • Support of the sales team with detailed onsite and offsite product presentations to customers • Provision of on-site guidance and assistance to physicians and medical physicists during patient treatments • Communicate with strategic partners and develop a creative mid and long-term strategy • Update the customer database and completion of mandatory administrative tasks • Attend national and international meetings and symposia • Additional responsibilities include telephone contact, planning and follow-up of customer visits, and technical consultation

Role Description - Gathering technical requirements of the implementation from client - Documenting technical requirements - Assisting the FIS Network team to set up connectivity between the client and FIS servers - Working with the FIS Infrastructure team to procure and set up servers for application installation - Configuring the application and database according to business requirements - Setting up interfaces for MQ and file delivery - Detailing go-live runbooks for production turnovers - Batch monitoring - Responding to abends in batch processing - Performing production turnovers - Supporting production turnovers on evenings and weekends Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. - Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.