Senior Director, Fund Administration – Loan Servicing

Location

United States

Posted

6 days ago

Salary

$190K - $230K / year

Seniority

Senior

Bachelor Degree12 yrs expEnglish

Job Description

Senior Director, Fund Administration – Loan Servicing

Juniper Square

• Participate in designing the target operating model for the function • Hire, onboard, and develop a team of loan servicing analysts • Select, contract, and implement any required systems • Partner with Product on Tenor, Juniper Square's AI credit platform • Stand up the playbook end-to-end • Partner across Fund Accounting, Investor Services, Technology, Risk, and Client Service • Serve as an internal escalation point for challenging customer situations • Identify and execute on initiatives to improve team efficiency and productivity • Set the standard for white-glove service across every client touchpoint • Coordinate new loan and new portfolio boarding • Run monthly rate resets • Review disbursement requests • Monitor reserve and escrow accounts • Perform monthly waterfall calculations across syndicated and participated loans • Reconcile and review billing statements • Monitor loan performance through covenant testing • Analyze and interpret loan documents and provide advice and direction to the Asset Management and Loan Operations teams • Produce investor and lender reporting on a recurring cadence

Job Requirements

  • 12 to 20 years of experience in commercial loan servicing, loan administration, or loan operations
  • 5+ years of experience hiring, managing, and developing a team of loan servicing or loan administration professionals at varying experience levels
  • Private credit fluency is required
  • Demonstrated experience building or materially scaling a servicing function or sub-function
  • Working command of the core CRE servicing activity set
  • Hands-on experience with at least one institutional servicing platform
  • Excellent Excel and cash flow modeling skills
  • Comprehensive understanding of real estate finance, debt and equity structures
  • Analytical skills to understand complex commercial loan documents
  • Excellent written and verbal communications skills
  • Operational mindset with a strong focus on building repeatable, scalable processes
  • Curiosity about applying AI to credit and servicing workflows

Benefits

  • Health, dental, and vision care for you and your family
  • Life insurance and disability coverage
  • Mental wellness coverage
  • Fertility and growing family support
  • Flex Time Off in addition to company paid holidays
  • Paid family leave, medical leave, and bereavement leave policies
  • 401k retirement savings plan
  • Healthcare FSA and commuter benefits programs
  • Allowance to customize your work and technology setup at home
  • Annual professional development stipend

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