Role Description - Educate clients on insurance benefits, coverage options, and financial responsibilities for services rendered. - Meet with clients to review payment options, including uninsured, underinsured, and commercially insured individuals. - Assist clients in applying for Medicaid, insurance programs, financial assistance, and other available resources. - Determine eligibility and apply grants, funding sources, and sliding fee scale programs when appropriate. - Coordinate referrals, advanced beneficiary notices (ABNs), and other required financial documentation. - Provide compassionate and professional customer service while addressing financial concerns and questions. - Establish payment plans tailored to clients' financial situations and monitor compliance. - Collect self-pay balances and follow up on outstanding accounts. - Post client payments accurately and reconcile daily cash and payment transactions. - Review aging reports and conduct proactive outreach regarding outstanding balances. - Assist with monthly collection efforts for newly discharged clients. - Participate in collections review meetings and assist in assigning accounts to external collection agencies when appropriate. - Support all phases of the collections process while maintaining positive client relationships. Qualifications - Minimum 1 year of experience in healthcare administration, patient financial services, medical billing, insurance verification, or revenue cycle management. - Knowledge of insurance benefits, Medicaid eligibility, patient collections, and payment plan administration. - Strong customer service, communication, and problem-solving skills. - Experience with electronic health records (EHR), billing systems, and Microsoft Office applications. - Ability to handle confidential information with discretion and professionalism. Requirements - Must be proficient in speaking and writing English very clearly. - Must have relevant work experience. - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]. - Must be available for video meetings with your camera on (when needed). Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Role Description We are looking for a highly organized, empathetic, and resourceful Care Concierge to serve as one of the primary points of contact for patients and families throughout the diagnostic journey. This role combines customer support, scheduling coordination, patient communication, administrative follow-through, and operational problem-solving. You will help families: - schedule evaluations, - complete required paperwork, - navigate insurance and intake requirements, - understand next steps, - stay informed throughout the process. Many of the families you speak with may already feel overwhelmed, confused, or frustrated before reaching us. Your ability to communicate clearly, stay organized, and calmly guide conversations forward will play a major role in the overall patient experience. This is not a passive call center role. We are looking for someone who can think critically, follow structured workflows carefully, manage multiple moving parts at once, and operate independently in a remote environment. Qualifications - Strong written and spoken English communication skills - Excellent organizational skills and attention to detail - Ability to remain calm and professional in high-volume or emotionally sensitive situations - Comfortable managing multiple conversations and tasks simultaneously - Reliable remote work setup with high-speed internet - Backup power and backup internet solution available during outages - Ability to work primarily during US business hours - Comfortable working independently within a structured remote workflow Requirements - Previous healthcare support, patient coordination, or customer service experience - Experience working remotely in fast-paced environments - Familiarity with tools such as Slack, Google Workspace, Zendesk, Intercom, or EHR systems - Basic understanding of healthcare or insurance terminology Benefits - Fully remote work environment - Competitive monthly compensation - A supportive and collaborative startup team - Opportunity to help shape and improve patient experience operations - Meaningful work supporting families through important healthcare decisions - High-autonomy environment focused on results, communication, and accountability - Zero Micromanagement Application Process All applicants will complete: - A short application questionnaire - A brief video interview with the recruitment team - A final interview with the hiring manager If all goes well, an offer of employment will be extended. We review applications carefully and prioritize candidates who demonstrate strong communication, professionalism, operational thinking, and attention to detail. We look forward to hearing from you. Josi Health is committed to building an inclusive and supportive remote work environment for talented professionals globally.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours Forge and cultivate relationships with our most engaged players as a VIP Host. You'll execute the day-to-day strategy of our industry-leading VIP engagement program to understand the true needs of our players. To foster long-term customer loyalty, you'll play a key role in helping us deliver a world-class experience that drives high levels of brand advocacy. What you'll do as a VIP Host - Create new business revenue by understanding and developing strong, authentic, and trusted player relationships. - Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses. - Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players. - Lead player reactivation efforts to increase engagement. - Compile player feedback to support improvements to the platform and identify opportunities. - Execute against all VIP policies and guidelines, including responsible gaming policies. What you'll bring - Bachelor's degree in a related field or relevant experience. - At least 3 years of experience in a Sales, Account Management, or customer-facing role. - Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment. - Analytical mindset to make quick and confident decisions on data and trends. - Willingness to travel and work nights and weekends. - Must be able to obtain and maintain required Gaming Licenses. - We welcome and encourage applications from people with disabilities. Accommodations are available on request for applicants taking part in the selection process. #LI-KJ1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

Role Description As a Care Navigator, you will be an invaluable member of our team, ready and eager to make an impact internally and to patients we serve. You will support patient success by identifying the needs and challenges patients have and help to assist in implementing interventions to guide new thinking and create behavior change. We’re looking for an entrepreneurial individual to best serve our clients and patients, utilizing methodologies to support your patients through their recovery while developing trusting relationships. The ideal candidate is process-focused and eager to make an impact on lives to support musculoskeletal health. You must be equal parts self-starter and team player. We are seeking a passionate candidate with expertise in engaging and supporting users to achieve their health goals, who is interested in taking on an impactful role at a young and quickly growing startup in the healthcare industry. - Provide remote monitoring services to help support patients as they progress through their home-exercise therapy program - Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform - Provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic - Maintain necessary records and notes while providing remote monitoring - Assist with improving processes and functionality of the platform - Organize and manage a caseload while staying efficient Qualifications - As a PTA, you are naturally empathetic, friendly, and love what you do! - 2+ years of experience in musculoskeletal health is a plus - Graduated from an accredited physical therapy program - Active PTA license in a compact state - Tech Savvy - thrive in a multi-platform environment, comfortably switching between systems (EHR, messaging, scheduling) without missing a beat - Experience in behavioral modification; Health Coach Certification is a plus - Excellent communication skills, interpersonal, and presentation skills, and an ability to collect and present meaningful data to drive decisions - Strong relationship-building and listening skills - Demonstrated patient focus; a genuine passion for the user and their experience - Ability to multi-task and manage various types of users - Ability to work independently with limited supervision - The flexibility and agility to work cross-functionally in a fast-paced environment - The ability to influence change and bring enthusiasm and excitement to the workplace - Independent and proactive work style; quick, flexible thinking; and an open, inquisitive approach - Eager to make an impact at a young company addressing an important problem - Passion for health and wellness Requirements - Hourly Salary Range: $21.20 - $26.50 USD + up to a 12% ICP Benefits - #WorkFromAnywhere - #ComprehensiveBenefitsPackage - #EmployeeResourceGroups - #CasualDressCode - #PrioritizedEmployeeWellness - #DiversityAndInclusion - #AVoice - #NewHireSupport - #CareerDevelopment - #EducationalAssistance - #EmployeeReferralBonus - #ProgressiveParentalLeave Company Description Limber Health, a business unit of Net Health, is a high-growth and profitable company that helps caregivers harness data for human health. We honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home! As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties.