• Triage, investigate, troubleshoot, root cause and resolve issues in production. You will also provide input regarding future improvements or changes to the system. • Effectively communicate technical solutions in non-technical terms, guiding users through step-by-step solutions as needed. Build out procedural guides and FAQs for end-user self-service. • Write clean maintainable high quality code for various projects that are important to the success of our internal teams and business. • Help make our code more scalable, reusable, and maintainable. Contribute to new features and make incremental improvements on existing features. • Participate and influence the team's process and culture. Think critically and provide feedback to help improve the team and its projects.

• Dirige el diseño e implementación de soluciones Full Stack con visión estratégica. • Construye arquitecturas backend escalables y sólidas en .NET Framework y .NET Core, incluyendo microservicios. • Desarrolla APIs RESTful y Web Services de alto rendimiento, garantizando seguridad y eficiencia. • Define arquitecturas frontend con Angular, asegurando una experiencia fluida y optimizada. • Optimiza bases de datos PL/SQL, elevando la velocidad y fiabilidad en el manejo de datos. • Inspira y guía equipos de desarrollo, promoviendo el crecimiento y la mejora continua. • Refuerza estándares y buenas prácticas, elevando la calidad y eficiencia del código. • Resuelve problemas críticos en producción, asegurando estabilidad y continuidad operativa. • Participar en la implementación de pruebas automatizadas (unitarias, integración y E2E) para asegurar máxima calidad.

• Architect and implement new cloud infrastructure to enable high-performance SaaS applications globally in the cloud. • Drive infrastructure features end-to-end, from design documentation through implementation, rollout, and operational ownership. • Build and deliver observability tools and analyze data, working with the application development team to ensure a consistently superb customer experience. • Continue to grow automation for infrastructure provisioning, developer efficiency, and internal tooling efficiency. • Apply AI-assisted development tools to accelerate IaC, automation, code review, and on-call workflows, while maintaining a high bar for security, correctness, and review discipline. • Mentor fellow engineers and contribute to team-wide architecture decisions. • Assist our customer support and sales teams with technical issues regarding the Optro application. • Maintain reliability for our production systems to exceed our SLA requirements, including participation in an on-call rotation for production issues. • Help define internal Service Level Objectives and Service Level Indicators for the Infrastructure Engineering team to drive better reliability. • Collaborate with engineers, designers, and product managers; give and receive feedback well in a dynamic environment.

• Own full-stack feature delivery from schema design and API implementation through React UI and deployment • Design and build scalable RESTful and GraphQL APIs, with a focus on clarity, performance, and developer ergonomics • Architect and integrate Azure-hosted services including Azure Functions, Cosmos DB, Azure AI, and Azure DevOps pipelines • Embed AI capabilities into products wrapping LLM APIs, building prompt pipelines, and integrating Azure OpenAI or Cognitive Services into features • Use AI tools actively in your daily workflow: generation, debugging, test coverage, and documentation not as a crutch but as a force multiplier • Participate in code reviews, architecture discussions, and technical planning with engineering teams and client stakeholders • Instrument, monitor, and optimize performance across the stack from slow queries to front-end bundle bloat • Contribute to raising the engineering bar: documentation, tooling, shared patterns, and mentoring less senior teammates