Role Description The Sr. Associate, Fraud Transformation & Platform Enablement, leads all Fraud related projects ensuring clear business and technical requirements are documented, comprehensive end-to-end testing plans developed and managed, and implementation is fully coordinated. The incumbent assists the business unit in determining timeframe and resources to accomplish implementation of control enhancement and direct the business unit through full implementation. - Responsible for executing the Fraud BoW and Agile project implementation across SBNA, OpenBank Digital Transformation, Webster Bank acquisition system and fraud tool/process integration and expanding FLOD Fraud Operations responsibilities spanning SC and BSNY. - Responsibilities include but are not limited to: - Strategic planning - Requirement definition - User testing - Direct engagement in project governance - Change management - Project reporting - Post implementation monitoring - Perform fraud systems and control analysis to support bank consolidation activities; assess current state, analyze and compare fraud control environments, assess vendors, and recommend future state roadmap for maximum fraud control effectiveness. - Lead fraud risk due diligence and risk assessment activities during bank mergers and acquisitions, evaluating the target institution’s fraud operating model, systems, control environment, and governance structures. - Conduct comparative analysis of legacy fraud platforms and vendor provided tools and services, rules engines, case management tools, and industry best practices and benchmarking of control environments to determine optimal fraud prevention strategy (retain, sunset, integrate, upgrade or replace). Qualifications - Bachelor’s Degree in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required - 9+ Years Risk Management/Controls - Required - Strong risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment - Knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout - Digital and/or Retail Bank Fraud Business and Operations subject matter expertise with a focus project delivery of spanning Agile and Waterfall SDLS, Operational processes, and fraud technology maintenance activities - Financial Services, FinTech, and/or Retail Bank Operational External Fraud Risk Management background in Authentication, Identity Verification, and Payments Fraud controls review and assessment, establishment of effective control environment including assessing control performance - Agile certifications and experience working within an agile framework at a retail bank or digital institution - Expertise in Agile development squads representing the Fraud and Digital Product Management business line ensuring clear business requirements and technical designs are documented, comprehensive end-to-end testing plans developed and executive, and implementation of change is fully coordinated - Participates in bank acquisition systems change management projects, ensuring adequate participation and partnership within Technology & Operations and the Lines of Business - Assists with the identification and implementation of key fraud requirements that will mitigate fraud loss and achieve efficiency and performance targets for bank consolidation activities - Strong organizational and communication skills with the ability to manage multiple concurrent initiatives Requirements - Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment Benefits - The base pay range for this position is: - Minimum: $80,625.00 USD - Maximum: $140,000.00 USD - Fair and competitive rewards package that reflects the impact you create and the value you deliver - Benefits designed to support you, your family and your well-being, now and into the future Company Description Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.