Role Description Centralized scheduler who accurately schedules patients in various systems for departments within the health system. Confirms patient demographics, prescriptions and/or orders, insurance information and preps/instructions. This person will perform a mini registration to check for eligibility and has knowledge of insurance rules. Answers incoming calls for all the depts, directing and screening them accordingly. Reaches out to patients and providers as needed. Qualifications - Knowledge of insurance rules - Ability to confirm patient demographics, prescriptions, and insurance information - Experience in scheduling patients - Strong communication skills for answering calls and directing inquiries Requirements - Full-time and Part-time Employees over 20 hours a week Benefits - Competitive salary* - Robust benefits with health, dental, Rx and vision plans - 403b retirement plan options with company match** - Health & Wellness* - Non-Profit Health System – eligible for Federal Student Loan Forgiveness - PTO, and paid holidays - Tuition reimbursement - Employee Assistance Program - LTD: Long Term Disability - Life Insurance Options - Onsite Day care Program Company Description St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”. St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures. The Medical Center offers a full complement of specialty and subspecialty services including: - Ambulatory - Behavioral health - Cardiovascular - Emergency/trauma - Internal medicine - Neuroscience - Oncology - Orthopedic/spine - Rehabilitation - Surgical specialty - Women’s health - Imaging - Pediatrics The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.

Title: Release of Information Specialist Location: Saint Louis Park United States - Job Identification120031 - OrganizationRegions Hospital, HealthPartners Enterprise - Locations 3800 Park Nicollet Blvd - St. Louis Park - Work ScheduleMonday - Friday Day Shift This position is in our HIM Call Center and is a remote position, coming onsite as needed for training and schedule meetings. - Hours Per Week/FTE40 hrs weekly / 1.0 FTE - Job ShiftDay - Position TypeFull-time regular - Job CategoryHealth Information Management - DepartmentHIM Release of Information - Pay Range$18.98 - $28.48 hourly - Pay Range StatementCompensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.). - Overtime Eligibility StatusNon-Exempt - Worker TypeEmployee Job Description: Join our team at Regions Hospital as a Release of Information Specialist (ROI) in our HIM Call Center. This position will triage all incoming release of information calls and/or requests and process releases for urgent requests for callers as well as fax requestors with 'patient here now' situations. - As a Release of Information Specialist, you will be part of a great team that strives to provide the utmost customer service to their patients/customers, a team that enjoys working together, and a team that has leaders who are supportive. The ROI Specialists take pride in displaying our corporate values of Excellence, Integrity, Compassion and Partnership in all interactions and developing strong working relationships with our ROI vendor team. Based on job assignments in the department, the ROI Specialists in the HIM Call Center perform various job duties that include: - Opening and triaging the incoming mail, answering all incoming ROI telephone calls, directing patients and customers to our hospital website for appropriate forms, providing information and direction on where to get specific forms from government offices, managing incoming and outgoing ROI faxes, scanning and indexing all ROI authorizations and paperwork related to patient releases. - Understanding and complying at all times with standards set forth by regulatory agencies and rules (TJC, CMS, HIPAA, etc.), protect and maintain patient privacy and confidentiality and show excellent communication and customer service skills, at times under extreme pressure when the office is busy and volumes are up. - Analyzing requests and authorizations to ensure compliance and have a good understanding of all request types: Workman's comp, legal, social security disability determination, continuity of care, patient, audits and insurance verification. - Prioritizing and processing all telephone and fax requests for immediate continuity of care quickly and accurately triage all incoming requests according to HIM procedures and in adherence to state and federal guidelines. - Maintaining a professional and courteous attitude when interacting with all internal and external customers via telephone and in person. - Displaying our corporate values of Excellence, Integrity, Compassion and Partnership at all times and developing strong working relationships with our ROI vendor. - Maintaining presence during normal business hours. - Perform other duties as assigned, including working in other various roles and functions in HIM or assist in on-call rotation evenings/nights/weekend. Required Qualifications: One year of experience in a high-volume health care setting, health information management department, call center or customer service setting. OR Associate Or bachelor's degree in health information management. Or Related field and/or enrollment in an associate or bachelor's degree program in Health Information Management may substitute for work experience. Preferred Qualifications: Education: Associate's degree in Registered Health Information Technician (RHIT) or related field Experience: 3 years' experience in Health Information Department Certification: RHIT (Registered Health Information Technician) or RHIA (Registered Health Information Administrator) credentialed. Work schedule: FTE: 1.0 (40 hrs. weekly), Monday-Friday, Day Shift This position is in our HIM Call Center and is a remote position, coming onsite as needed for training and schedule meetings. Office Location: 3800 Park Nicollet Blvd., St. Louis Park, MN Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, fertility coverage and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Beyond the Yellow Ribbon Company.

Title: Premier Service Associate Location: Missouri United States Job ID R.0059189 Worker type Regular Workplace flexibility Remote - Nationwide Type: Regular Job Description: Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Premier Service Associate, you will support existing Empower clients with all aspects of their investment needs. You’ll respond to operational inquiries regarding trading, asset movement, account opening and asset consolidation, and handle client trading of Equity, ETF, Mutual Fund, Options and Fixed Income securities. Schedule will vary by time zone. Candidates must be available to work the following Monday - Friday schedule for their location: Eastern Time (ET): 11:30 a.m. - 8:00 p.m. Central Time (CT): 10:30 a.m. - 7:00 p.m. Mountain Time (MT): 9:30 a.m. - 6:00 p.m. This role has an expected start date of September 8th, 2026. What you will do - Service new and existing client needs via inbound calls. - Engage customers in an Investment Recommendation Conversation. - Deliver an efficient and responsive client experience by taking ownership, delivering accurate information and initiate proactive follow up. - Demonstrate knowledge of Brokerage transaction and regulatory requirements including Corporate Actions, Exchange Rules, Suitability, and Tax Implications. - Uncover leads and opportunities to hand off to the Retirement Advisor Team and drive new business opportunities. What you will bring - Bachelor’s Degree required. - 2+ years of financial customer service experience. - Strong customer service background with a firm understanding of the diverse operational and investment needs of our customers. - Knowledge of current financial markets and retirement account operations is necessary. - FINRA Series 6 and Series 63 required within corporate established timelines. Fully licensed candidates are preferred - FINRA fingerprinting. What will set you apart - Strong written, verbal and presentation skills. - Strong technological skills and an ability to multi-task across systems. - Past brokerage and mutual fund trading experience. - Retail, IRA and/or 401K customer service experience. #LI-Remote #PJPW2 ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. - Medical, dental, vision and life insurance - Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup - Tuition reimbursement up to $5,250/year - Business-casual environment that includes the option to wear jeans - Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year - Paid volunteer time — 16 hours per calendar year - Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) - Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $45,700.00 - $62,875.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Want the latest money news and views shaping how we live, work and play? Stay in the know with The Currency and sign up for Empower’s free newsletter. Workplace Flexibility: Remote - Nationwide

Title: Premier Service Associate Location: Florida United States Job ID R.0059189 Worker type Regular Workplace flexibility Remote - Nationwide Type: Regular Job Description: Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Premier Service Associate, you will support existing Empower clients with all aspects of their investment needs. You’ll respond to operational inquiries regarding trading, asset movement, account opening and asset consolidation, and handle client trading of Equity, ETF, Mutual Fund, Options and Fixed Income securities. Schedule will vary by time zone. Candidates must be available to work the following Monday - Friday schedule for their location: Eastern Time (ET): 11:30 a.m. - 8:00 p.m. Central Time (CT): 10:30 a.m. - 7:00 p.m. Mountain Time (MT): 9:30 a.m. - 6:00 p.m. This role has an expected start date of September 8th, 2026. What you will do - Service new and existing client needs via inbound calls. - Engage customers in an Investment Recommendation Conversation. - Deliver an efficient and responsive client experience by taking ownership, delivering accurate information and initiate proactive follow up. - Demonstrate knowledge of Brokerage transaction and regulatory requirements including Corporate Actions, Exchange Rules, Suitability, and Tax Implications. - Uncover leads and opportunities to hand off to the Retirement Advisor Team and drive new business opportunities. What you will bring - Bachelor’s Degree required. - 2+ years of financial customer service experience. - Strong customer service background with a firm understanding of the diverse operational and investment needs of our customers. - Knowledge of current financial markets and retirement account operations is necessary. - FINRA Series 6 and Series 63 required within corporate established timelines. Fully licensed candidates are preferred - FINRA fingerprinting. What will set you apart - Strong written, verbal and presentation skills. - Strong technological skills and an ability to multi-task across systems. - Past brokerage and mutual fund trading experience. - Retail, IRA and/or 401K customer service experience. #LI-Remote #PJPW2 ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. - Medical, dental, vision and life insurance - Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup - Tuition reimbursement up to $5,250/year - Business-casual environment that includes the option to wear jeans - Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year - Paid volunteer time — 16 hours per calendar year - Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) - Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $45,700.00 - $62,875.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Want the latest money news and views shaping how we live, work and play? Stay in the know with The Currency and sign up for Empower’s free newsletter. Workplace Flexibility: Remote - Nationwide