• Design experiences that make AI feel trustworthy • You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it. • Turn complex problems into intuitive workflows • Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated. • Raise the quality bar across the product • You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade. • Help customers adopt AI faster • The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence. • Design for Arabic-first enterprise users • You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought. • Build systems, not just screens • You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places. • Use research to inform decisions • You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions. • Elevate the people around you • We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.

• Data Collection, Analysis, and Research: Gather and analyze business data to identify areas for improvement. • Requirements Gathering and Documentation: Collect and refine requirements from stakeholders. Create detailed technical documentation for the IT department. • Presentations and Recommendations: Present findings and recommendations to senior managers and executives. Produce written reports summarizing data analysis. • Implementation Support: Provide guidance and training to help implement recommended changes. Gather data to assess the impact of implemented changes. • Collaboration with Development Teams: Work closely with developers to ensure accurate implementation of design specifications. Provide detailed design documentation, assets, and specifications to support the development process. • Evaluation and Improvement: Monitor and evaluate the performance of design solutions through user feedback, analytics, and other data sources. Continuously seek opportunities to refine and enhance the user experience. • UI/UX Design, Interaction Design: Design intuitive, user-friendly interfaces that are aesthetically pleasing and functional. Develop high-fidelity mockups and interactive prototypes using design tools like Figma. • Visual Design: Create and maintain a consistent visual language and style guide across all product interfaces. Ensure that all visual elements adhere to brand guidelines and enhance the overall user experience.

• Own the experience strategy and quality bar for your domain • Lead and develop a growing team of designers • Stay in the tools, doing your own design work on the hardest problems • Partner with Product and Engineering leads as an equal voice on strategy • Extend the design system wherever your area exposes a gap • Lead the research that uncovers the non-obvious problems • Unblock engineering on messy questions where ideal design meets real constraints • Build practices, critique, file standards and handoff that let a small team move fast without dropping quality

Title: Senior Product Designer Location: Boston, MA or Remote Work Type:Remote, Hybrid, Job Description: At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started! The Senior Product Designer designs industry-leading user experiences that achieve business objectives and successful customer outcomes. They apply design principles and methodologies to elevate product design, assist in defining best practices for the design discipline and mentor peers. What You’ll Do: - Collaborate with teams to create user-centered product designs, requirements, workflows and strategies - Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices - Collaborate with UX research, including planning, prioritization, feedback collection and action plan creation - Translate user needs and business requirements into compelling experiences - Create user journeys, user flows, wireframes and interactive prototypes across multiple devices and interfaces - Create low- and high-fidelity prototypes to communicate design intent - Recommend metrics to define, manage and measure design success and prioritize enhancements - Develop product design best practices and templates - Create and present strategies and recommendations to design partners and stakeholders. - Use expertise and persuasion to influence the product vision and design - Provide mentorship and meaningful feedback to other product designers - Measure and explain the value of design to stakeholders Who You Are: - Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field - 5 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps - 3 years of experience or equivalent expertise using industry-standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma - Demonstrated experience in influencing, negotiating with and gaining buy-in from stakeholders, including leadership - Demonstrated experience applying the design decision-making process and incorporating data and key findings into designs - Demonstrated experience supporting the iterative design process from end-to-end, including wire-framing, prototyping, user testing and high-fidelity visuals - Foundational understanding of common design heuristics and principles - Ability to accept feedback gracefully, while also knowing when to push back respectfully - Takes ownership of own work, being accountable to deadlines, both those self-imposed and provided by the business. - Someone who can deliver impactful presentations and knows how to use storytelling to influence and persuade others Preferred Qualification: - Master’s degree or equivalent experience in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees $108,400 - $135,500 USD Why You’ll Love Us: - We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. - Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups. - You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. - A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family