Role Description We are looking for a compassionate, detail-oriented substance abuse professional who is passionate about supporting people on their recovery journey. The ideal candidate is a strong communicator, thrives in a team environment, and demonstrates integrity, empathy, and cultural sensitivity while delivering evidence-based care. Qualifications - Current Illinois IDHS license as a Substance Abuse Professional (e.g., CADC, LSW, LPC, or equivalent). - SAP-DOT qualification required. - Master's degree in counseling, social work, psychology, or related field preferred. Requirements - Minimum 2 years of experience providing substance use counseling or related behavioral-health services. - Strong interpersonal, documentation, and crisis-management skills. - Commitment to evidence-based practices and ethical standards. Responsibilities - Provide individual and group counseling for clients struggling with substance use disorders. - Complete assessments and create personalized treatment plans. - Monitor progress, maintain accurate clinical documentation, and ensure compliance with HIPAA and IDHS standards. - Facilitate educational workshops, relapse-prevention programs, and family support sessions. - Collaborate with a multidisciplinary team and community resources to support recovery. Company Description Maze of Life is a comprehensive community resource center for social services, mandated and proactive classes, and education. Operating as a private, franchised organization in 20 states and rapidly expanding, we embody the motto ‘One Company, Many Partners.' We serve individuals, organizations, and communities by offering 30+ customized classes and tailored support to meet our clientele's needs. Our in-person and online classes are facilitated by CAMS-Certified Coaches and Counselors. Our slogan, "Guiding the Present to Empower the Future," reflects our commitment to making an ongoing positive impact. We use Cognitive Behavioral Therapy-based concepts and curriculum and are keen to help our clients progress in life for those who are truly ready to start the process of re-inventing themselves, becoming all that they could possibly imagine. Maze of Life operates within an entrepreneur-driven culture, designed for those who value both purpose and progress.

• Offers crisis counseling services via telephone and chat. • Works alongside shift supervisors to answer, manage, screen and conduct risk assessments of crisis calls. • Serves as a mandated reporter in cases of suspected abuse. • Maintains accurate and detailed call reports. • Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program. • Assists in the training process of new counselors and volunteers. • Participates in community outreach and/or media events such as resource tables and presentations about suicide prevention. • Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center.

Role Description As a key member of the Northpoint team, the Clinical Assessor will provide critical level of care assessments, individual, group, and family therapy, crisis services, case management, and referral services to outpatient clients. This person is responsible for conducting the initial assessment to determine eligibility and ensure that an initial treatment plan is developed that will identify the services and level of care needed. This position will work with other staff to ensure a smooth transition to treatment services. This person will actively communicate with support staff, treatment teams, and outside agencies on treatment and safety issues pertaining to clients and their family members. The Clinical Assessor will complete all documentation associated with these duties in a professional and timely manner. Essential Responsibilities and Duties - Conduct confidential substance use and mental health assessments in person or telehealth to determine the need and level of care for clients. - Make placement to appropriate facility based on the outcome of the assessment interview. - Use a strengths-based and trauma-informed approach to work collaboratively with clients and internal treatment team members to help support clients in their treatment goals. - Provide clinical consultation to referral resources, family members, and others to help support clients in their treatment goals. - Work closely with clients to engage them in the decision-making process and help them understand the benefits of assessment and accessing the appropriate level of care as indicated. - Collect and review referral information upon assignment of clients from the referral source and consult with others as needed to support coordination of services and scheduling of client assessments. - Coordinate with Admissions, front desk team members, and other staff as needed to contact clients and guardians to confirm appointment dates, times, and assessment locations. - Collect information from collateral resources to aid in determining diagnosis and need for treatment. - Based on assessments, make referrals to the most appropriate programs and agencies to help clients access the right level of care to best meet their treatment needs. - Monitor client access to and involvement with the program to help address barriers to treatment; follow up with client and guardian timely to assess satisfaction with adjusting to the program. - Model and support health and wellness activities and healthy coping skills for clients. - If client is admitted to one of Northpoint’s facilities, coordinate the admission and intake with the appropriate staff to ensure a timely and smooth transition into treatment; if client is referred to a program of another agency, forward all requested documentation with proper approval. - Work collaboratively with client’s funding sources and Northpoint’s Utilization Review team to obtain initial authorizations for reimbursement for treatment and support services. - Work cooperatively with the legal system to ensure coordination of services including Court appearances when appropriate. - Complete paperwork requirements and maintain quality, up-to-date clinical records, including Outcomes Survey information and information for billing; enter necessary information into the electronic medical records (EMR) system. - Maintain working knowledge of other agencies and programs and a list of resources that can be shared with clients and their guardians. - Remain in compliance with internal and external policies, procedures, regulations, and standards. - Participate in all assigned meetings, staff development, and training as required. - Provide back-up assistance to Counselors with group and individual therapy sessions as necessary. - Adhere to all company policies and procedures. - Maintain confidentiality in accordance with established policies and procedures and standards of care. - Other clinically appropriate services and special projects as assigned. Qualifications - Master’s Degree in Mental Health or Social Sciences required. - Active mental health licensure in the state where treatment services are rendered required. - If substance use licensure is not active, must be willing to apply for substance use licensure. - Must maintain applicable state licensure requirements at hire and for the entire duration of employment. - 1+ year of experience in relevant field that clearly demonstrates knowledge and skills related to the treatment of mental health disorders. - Must be able to exercise discretion and independent judgment in all areas of job performance including adherence to appropriate professional boundaries and strict confidentiality practices in regard to client activities and documentation. - Experience with trauma-informed services, cognitive behavioral therapies including DBT, CBT, and motivational therapies. - Able to apply clinical judgment, ethics and accountability to formulate and implement treatment plans and other clinical documentation. - Ability to work with a diverse population and possess strong interpersonal skills and knowledge required for treating adolescent clients assigned. - Must hold strong personal boundaries and able to build rapport with patients. - Must understand and adhere to the ethical standards of the respective licensure governing board. Preferred Knowledge and Skills - Excellent organizational abilities. - Excellent written and oral communication skills. - Attention to detail and accuracy. - Client service oriented (both internal and external). - Creative and persistent problem solver. - Able to handle confidential material in a reliable manner. - Ability to interact and communicate with individuals at all levels of organization. - Strong interpersonal skills to handle sensitive situations and confidential information. - Ability to multi-task and prioritize workload in a fast-paced environment. - Proficiency with Microsoft Office Suite and EMR systems. Benefits - Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s). - 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000. - 100% Employer Paid Employee Assistance Program. - Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance. - Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses. - Generous Paid Time Off plan. - Employee Referral Bonuses. - 401K Retirement Plan & Employer Match.

Role Description We are seeking a highly driven Financial Counselor to join our growing team. You will be part of a team of enrollment specialists all working toward one goal: reducing patient burden. This position requires outstanding teamwork, problem-solving, and communication skills. If you’re highly motivated, passionate about helping patients, and eager to join a fast-growing start-up focused on making a difference for patients, then we would love to meet you! What You Will Do: - Screen all active treatments for eligibility of enrollment into different pharmaceutical and nonprofit programs by reports and task list via AssistPoint® - Verify patients insurance benefits, as needed - Complete financial cost estimates, as needed - Obtain prior authorizations, as needed - Review patients’ financial capabilities if not covered by insurance - Enroll patients into programs with proper documentation via PDF or digital portal - Communicate directly with on-site client staff to ensure signatures on paperwork and prescriptions to submit to the patient assistance programs - Review and ensure all patients for both medical and pharmacy services have been searched and enrolled for assistance - Ensure proper workflow by directly working with your Account Lead - Provide timely solutions to clients’ problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests - Research and resolve any outstanding concerns raised by clients - Respect the dignity and confidentiality of patients - Assist with training and orientation of new employees as assigned - Perform other duties as assigned Qualifications - This is a contract-to-hire position. The timing for conversion to full-time employment may vary and will be determined based on performance, business needs, and mutual fit. - Proficient in payer billing and requirements; experience working with manufacturer and foundation programs desired - Proven experience in healthcare billing - Experience in oncology, specialty practice desired - Proficient in all Microsoft Office applications - Great attention to detail - Strong written and verbal communication skills - Work well with others in a team environment - Ability to manage time effectively, set priorities, and meet deadlines - Strong organizational and administrative skills - Ability/desire to thrive in a service-oriented culture - Quick and deep learner - Driven to make a difference - Love to have fun! Company Description Annexus Health is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Read more about the Annexus Health culture at annexushealth.com/about/ .