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Account Manager
Location
Colombia
Posted
14 days ago
Salary
0
Seniority
Mid Level
Job Description
Account Manager
Veta Virtual
• Owning the day-to-day communication and relationship management for a portfolio of existing accounts within a fast-moving fintech and cryptocurrency platform. • Driving retention, renewals, and growth by staying ahead of client needs, resolving issues with urgency, and identifying opportunities to expand product adoption. • Serving as the primary day-to-day contact for a portfolio of existing accounts — managing all communications across phone, email, chat, and meetings with professionalism and consistency. • Building strong, long-term relationships with key stakeholders by deeply understanding each account's goals, operations, and pain points, and proactively delivering value at every touchpoint. • Running regular check-ins, account reviews, and performance updates to ensure ongoing alignment, satisfaction, and trust. • Owning the full retention strategy for assigned accounts — identifying churn risk early, executing mitigation plans, and managing contract renewals end-to-end including timelines, pricing discussions, and stakeholder coordination. • Leading renegotiations as needed, partnering with internal teams across Legal, Finance, Compliance, and Sales Leadership to finalize and execute contract terms accurately and on time. • Troubleshooting account issues and coordinating cross-functional resolution with Operations, Support, Product, Compliance, and Engineering — triaging requests, setting clear expectations, and driving timely outcomes. • Identifying and closing upsell and cross-sell opportunities by educating clients on new products, features, and programs relevant to their business — maintaining an active pipeline of expansion opportunities and reporting progress against targets. • Maintaining accurate account documentation, communication logs, and pipeline data in CRM at all times.
Job Requirements
- 2+ years of experience in account management, customer success, or a client-facing relationship role — B2B experience strongly preferred.
- Proven track record of owning contract renewals and successfully retaining a book of business with measurable results.
- Strong, clear, and confident communication skills — written and verbal — with the ability to build trust with clients and internal stakeholders alike.
- Ability to troubleshoot complex issues, coordinate cross-functional teams, and manage escalations with urgency, accountability, and composure.
- Comfortable negotiating commercial terms, navigating objections, and driving agreements across multiple stakeholders.
- Strong organizational skills and CRM discipline — Salesforce or a similar platform is a must.
- Exceptional attention to detail — you ensure accuracy, consistency, and full adherence to processes on every account you own.
- Fluency in English required — bilingual English/Spanish is a strong plus.
Benefits
- Competitive Salary in USD — paid consistently every month, no matter where in the world you are.
- Performance-based incentives — your results are recognized and rewarded.
- 10 paid vacation days per year plus all U.S. federal holidays.
- 100% remote — work from anywhere with a professional home setup.
- A fast-paced, high-growth environment at the forefront of the global fintech and cryptocurrency industry — where your work genuinely moves the needle.
- A collaborative, supportive culture through Veta Virtual and our client — where your growth, your voice, and your impact are taken seriously from day one.
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Account Manager - Tasmania, Dairy
HalterWe’re on a mission to unlock more productive and sustainable farming.
About HalterAt Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures. To find out more, visit our LinkedIn & Instagram. About the role: Who we're looking for: - 3-5 years of experience in relationship management/account management roles. - Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed. - Strong business acumen. - Positive attitude and collaborative team player who excels at overcoming challenges. - The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy. - A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team. What your day could look like: - Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region. - Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business. - Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance. - Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system. - Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding. - Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success. - Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency. - Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections. - Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals. - Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy. - Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles. Our Benefits (US Only): - Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success - Unlimited PTO: Take time off when you need it—no accrual required, available from day one - Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year - Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans) - Personal growth fund: $750 USD per year to support learning, development, or personal growth goals - Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents - 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting - Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter Our Benefits (NZ & AUS Only): - Delicious snacks and drinks are available for your daily flow. - Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave. - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. Halter in Australia:Halter entered Tasmania two years ago and has rapidly expanded to now have 20% of the state's dairy herd with Halter - a thriving customer base managed by a talented, local team. Halter recently entered Queensland and NSW, and now has a growing team and customer base across both states. 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Strategic Account Manager
BlockBlock builds simple, powerful tools that make progress towards an economy that’s truly open to all.
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square's largest sellers in the Food and Beverage vertical. The Strategic Account Management program establishes, retains, and grows Square's most valuable and engaged sellers. You will work with business owners and c-level executives to find creative ways for Square's first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify "mutual win" opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments. 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U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $52 - $78 USD Zone B: $48.38 - $72.54 USD Zone C: $45.77 - $68.62 USD Zone D: $41.62 - $62.38 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.



