Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst - Performance Management, Product Delivery Context: A critical aspect of the success of any organization lies in its ability to standardize processes and effectively measure performance by analyzing key indicators and transforming data into actionable insights that support sound business decisions. This role plays a key part in strengthening LAC Customer Delivery and Care operating model by driving efficiencies, reducing time-to-market, and enhancing overall performance visibility. Additionally, the role oversees critical tools and processes, ensuring continuous improvement by leveraging post-execution learnings and best practices. Role overview The Manager - Performance Management is responsible for monitoring, analyzing, and optimizing Customer Delivery performance across the region. This role combines technical and analytical expertise, process improvement, and cross-functional collaboration to ensure data-driven decision-making and operational excellence. The role partners closely with regional teams, Global Customer Delivery & Care, and Academy stakeholders to track performance, identify improvement opportunities, and implement solutions that enhance efficiency, quality, and customer satisfaction. Key accountabilities• Establish and maintain compliance tracking mechanisms to ensure data accuracy, timeliness, and reliability across reporting processes.• Liaise with Global Delivery & Care on the end-to-end customer satisfaction survey process, provide input on survey enhancements, and analyze feedback to propose targeted action plans to improve customer experience.• Conduct monthly performance calls with divisions to review results, share best practices, and define corrective actions; monitor and report progress against annual departmental objectives and scorecards.• Support the definition of annual objectives by consolidating inputs from stakeholders and markets into the final scorecard.• Create and maintain dashboards and reporting tools (including DOMO) to produce Executive Dashboards, Monthly Performance Reports, QBRs, and other recurring or ad-hoc analyses.• Produce and maintain reporting outputs, including monthly revenue reports, ad-hoc analyses (ex: TTI, revenue by project category), and operational files (ex: billing and licensing).• Maintain and update departmental scorecards and performance tracking tools.• Liaise with Global Customer Delivery & Care Performance management teams on tools (ex: SFDC, Podio), representing regional needs regarding enhancements, requirements, and optimization.• Support internal communication and engagement initiatives, including the development of the LAC CD&C newsletter through stakeholder coordination, content compilation, and template standardization.• Manage and support digital tools and platforms, including creating and maintaining the LAC Tech Council registration website and liaising with vendors (ex: CVENT) to resolve issues and ensure smooth operations.• Support Academy MIS functions, including Essentials reporting (recurring and ad-hoc reports, dashboards, and data hygiene), as well as the production of Academy Loyalty reports to assess quarterly customer recognition outcomes.• Provide technical and operational support to the Mastercard Academy program, including website maintenance, enhancements, updates, and general administrative support.• Provide backup support for Academy programs, including hosting open courses and Essentials Live events as needed. Skills:• Advanced technical and analytical skills, including proficiency in data tools and programming languages (e.g., SQL, Python, Tableau, Power BI, DOMO) and advanced use of MS Office (especially Excel).• Proven ability to analyze complex datasets and translate them into actionable insights that support business decision-making.• Strong critical thinking and problem-solving capabilities, with a structured and solution-oriented approach.• Ability to think strategically and translate ideas into practical, implementable solutions that drive measurable impact.• Ability to design, implement, and track process improvement initiatives, with a strong process-oriented mindset and focus on efficiency and standardization.• Excellent verbal and written communication skills, with the ability to clearly convey insights and coordinate effectively across multiple stakeholders in a fast-paced, cross-functional environment.• Strong attention to detail, ensuring accuracy and quality in analysis, reporting, and execution.• High sense of ownership, urgency, and accountability, with the ability to manage multiple priorities and deliver results under tight timelines.• Strong interpersonal and organizational skills, with the ability to collaborate effectively in a dynamic, multi-disciplinary environment.• Proactive, resourceful, and results-driven mindset, with the ability to work independently and navigate ambiguity.• High level of integrity, confidentiality, and sound business judgment.• Professional proficiency in English and Spanish (written and spoken) required; Portuguese is a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description This role is responsible for ensuring adherence to risk policies and regulatory requirements within a financial institution. The analyst will act as a bridge between regulatory compliance and practical risk management, monitoring regulatory changes, identifying gaps, and leading adequacy initiatives. The position also involves preparing and submitting regulatory reports to authorities such as the Central Bank of Brazil. Key Responsibilities - Review, update, and ensure adherence to risk policies, guaranteeing consistency between formal documentation and practical execution. - Monitor the release of guidelines and regulations from regulatory bodies (Central Bank, CVM, ANBIMA, etc.), assessing impacts and leading compliance initiatives. - Identify regulatory gaps in risk processes and controls, proposing and tracking remediation actions. - Support the preparation of explanatory notes, Due Diligence questionnaire responses, and other risk management materials. - Review and reconcile accounting entries against asset positions, ensuring alignment between the accounting and regulatory risk perspectives. - Prepare, validate, and submit regulatory risk reports, including DDR, DRM, DRL, DLI, and DLO (Central Bank) and IRRBB. - Monitor and project key regulatory indicators such as the Basel Index, Reference Equity, and Maximum Exposure per Client, contributing to the prevention of non-compliance and the definition of action plans. Qualifications - Bachelor’s degree in Accounting, Economics, Business Administration, or related fields. - Experience in accounting or regulatory roles within financial or payment institutions, with hands-on work in COSIF and CADOCs. - Advanced Excel/Google Sheets and basic to intermediate SQL for reconciliation and data testing. - Working knowledge of BCB/CMN regulations applicable to Segment S4 Payment Institutions and internal controls frameworks. Soft Skills - Strong attention to detail and commitment to accuracy in documentation and reporting. - Analytical mindset with the ability to translate complex regulatory requirements into practical actions. - Clear and effective communication, both written and verbal, for committee participation and stakeholder engagement. - Proactive and autonomous, capable of identifying issues and driving solutions independently. - Ability to work cross-functionally and collaborate with different teams and departments. - Organizational skills to manage multiple regulatory deadlines and priorities simultaneously. Benefits - Competitive and market-aligned salary. - Remote work — wherever you are, you’re part of the team! - Home office allowance through a monthly deposit in the RecargaPay app. - Health and dental plans with no co-pay. - Life insurance. - Flexible meal allowance (via Flash). - TotalPass membership to take care of your health. - Spanish or Portuguese classes. Diversity & Inclusion at RecargaPay At RecargaPay, you’ll have the freedom to be who you are because we believe that diverse perspectives and experiences make us more creative and stronger. Here, everyone is welcome to express themselves authentically. We value the richness of each journey and the multiple ways of seeing the world, without distinctions of gender, race, sexual orientation, age, religion, or any other characteristic that makes us unique. About the Use of Your Data By sharing your resume with us, you authorize the use of your data for analysis during the selection process and possibly for other opportunities within the RecargaPay group. You can request the update or deletion of your information at any time, in accordance with LGPD (General Data Protection Law).

Role Description Liminex, Inc. dba GoGuardian seeks Business Intelligence Analyst V in Hawthorne, CA: - Use advanced modeling and data analytics techniques, including predictive analytics to identify trends and patterns in our data. - Build and manage data analytics products (reports, dashboards, etc.) to monitor business performance and create actionable insights and recommendations that will help make more effective decisions. - Alert decision-makers to changes in business performance, investigate, and attempt to explain these changes quantitatively. - Build and implement predictive models to forecast customer lifetime value (LTV), optimize marketing spend, and support budget planning processes. - Work with the data engineering team to prioritize data needs, identify data quality issues, assist in data modeling, and monitoring. - Provide leadership and mentorship to a team of analysts, fostering their growth in technical skills, analytics capabilities, and strategic thinking. - Regularly interact with senior management and/or executive level leaders. - Telecommuting is an option. Qualifications - Master’s degree, or its foreign equivalent, in Business Administration, Data Science, or a related quantitative discipline. - Five (5) years of experience in the job offered or in any occupation in related field. - Experience with: - Data analysis - Data visualization - SQL - Python - KPI dashboards - Web Analytics - Product Marketing and analytics - Data modeling - Experiment design - Google analytics - Amplitude - Segment - Any suitable combination of education, training and/or experience is acceptable. Benefits - Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan. - Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break. - A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more. - A varied and challenging role in an innovative, global company. - Supportive, driven colleagues who have your back and share your passion. - The typical base salary range for this position is $160,000 - $215,000 per year.

• Perform FISH analysis, which includes analysis and imaging of digitized images • Cytogenetic analysis of metaphase spreads via computerized images • Review of cytogenetic cases via computerized images and documents • Review test requisitions to gather pertinent details for analysis • Summarize test results utilizing ISCN nomenclature • Distinguish between normal and abnormal test results • Monitor, operate and troubleshoot equipment, software and applications to ensure proper functionality • Report accurate and timely test results in order to deliver quality patient care • Collaborate with general supervisor on protocol/policy development and review • Maintain a safe work environment.