Role Description The Technical Advisor III (TA III) role is a key leadership role with focus on account management and technical resource delivery and application. The TA III reports to the Senior Manager of M&TS. The TA III is responsible for technology transfer and developing strong relationships at all appropriate levels within assigned client organizations. The TA III proactively promotes EPRI’s capabilities and programs in order to enhance revenue growth and broaden engagement of assigned clients. The TA III will have strong general knowledge of EPRI’s capabilities as well as extensive subject matter expertise in the assigned R&D sector. The TA III will be called upon to give technically deep sector specific presentations and will be capable of representing EPRI at the same technical levels as any program manager in the sector. The TA III will be expected to provide technical support to other members of the sector sales team and serve as a mentor for their technical skills growth. Key Responsibilities - Establish strong relationships at all appropriate decision-making levels within assigned accounts. - Make general as well as specific sales calls and presentations to broaden client engagement. - Understand the client’s strategic issues, business objectives, unique needs and processes to drive revenue growth. - Proactively identify existing EPRI products and solutions that can be positioned to meet and exceed client needs. - Manage the client engagement process through the close of sales and coordinate appropriate internal cross-functional support as needed. - Possess sufficiently deep technical knowledge of sector R&D portfolio with ability to represent a strong value proposition to clients of all technical programs, projects, and products. - Provide technical support and training as needed by the other members of the sector sales team. - Takes an active role in developing, scoping and launching key supplemental projects. - Capture client, market and product feedback to help support and influence future EPRI product development. - Takes an active role in working with program managers and marketing staff to shape the R&D portfolio each year. - Proactively capture and communicate value to document impacts and benefits to assigned clients on a regular basis throughout the year. - Work closely with technical staff and builds relationships with appropriate internal stakeholders. - Adept in tracking and managing opportunity funnel in client relationship management (CRM) tool. - Identify, develop and cultivate relationships with client end users to facilitate effective technology transfer. - Work with end users to support implementation/application of relevant EPRI results. - Work collaboratively across the other EPRI R&D sector programs and cross sell relevant research. - Actively promotes the implementation and broad acceptance of EPRI’s tools/results widely across the client organization. - Assist in conducting member satisfaction survey. Analyze and summarize the key feedback received from members. Provide recommendations for improving member experience. Qualifications - Bachelor’s degree required in technical discipline, engineering degree preferred. - Advanced degree, professional engineering license or equivalent experience preferred. - Desired fifteen years electric utility or similar industry experience with a minimum of seven years experience in selling complex technical solutions. - Solid understanding of account management and sales practices/principles with the ability to drive the sales process from needs assessment to close. - Ability to effectively engage at all levels within client organizations. - Broad understanding of the energy industry and specific expertise in the assigned sector. - Demonstrated technical proficiency in assigned sector. - Effective presentation development and delivery skills. - Strong computer skills including the full Microsoft Office Suite. - Willing to travel approximately 50% of the time. Skills and Attributes - Ability to multi-task and work under pressure. - Ability to work toward common goals in a team atmosphere and influence members of a cross-functional team to implement a shared business strategy. - Strong interpersonal, oral and written communication skills. - Familiarity with AI-powered platforms for automating repetitive tasks and improving efficiency. Salary and Benefits - The salary range for this position is $145,000 USD to $165,000 USD annually. - This salary range is an estimate, and the actual salary may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. - The salary may also be adjusted based on applicant's geographic location. - This role is eligible to participate in EPRI’s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan. - This role is eligible to participate in EPRI’s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).

Role Description Aetna Medicaid Administrators, LLC, a CVS Health company, is hiring a Sr. Manager, Business Consultant to produce business intelligence by querying health care data and generating reports. Duties include: - Work with cross-functional and business teams and manage the flow of business intelligence to users to support business solution planning. - Manage the solutions development lifecycle and interface with health plan entities and internal business units to identify data patterns and trends. - Define reporting specifications and translate business requirements into technical solutions. - Finalize technical reporting criteria and conduct peer review of data results. - Develop large-scale data structures, pipelines, and efficient Extract/Load/Transform (ETL) workflows to organize, collect, and standardize data to generate business insight and address reporting needs. - Synthesize business intelligence, trend data, and user feedback related to Health Plans to support recommendations for action. - Create presentations illustrating the financial impact of Health Plans. - Enable real-time analytical solutions that leverage emerging technologies and develop prototypes and proof of concepts for complex data engineering projects. - Integrate business logic with upstream and downstream systems and generate programming logic to validate financial data. - Develop, implement, test, and deliver innovative analytics solutions, business intelligence tools, and technology architecture. - Maintain reusable knowledge assets, develop metrics and KPI data layers, and utilize data visualization tools to present business information and align with organizational goals. - Support development of data engineering solutions to leverage best practices and industry-leading technologies to profile data, develop efficient ingestion, and build semantic data layers by sourcing data from PBM, Specialty, Retail, and HealthCare business. Qualifications - 5+ years of experience in healthcare operations. - 5+ years healthcare informatics experience. - Experience with databases including but not limited to Microsoft SQL Server, SAS, and SQL programming languages. - Experience with Visualization tools, including PowerBI or Tableau. - Software development lifecycle; writing clean, high quality, high performing, scalable code; providing domain support for healthcare or retail pharmacy organization. Requirements - EDI experience. - Experience building business requirement documents is a plus. - Project Management in a cross-functional environment. - Microsoft Visio experience preferred. Education - Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field or equivalent work experience. Benefits - Full range of medical, dental, and vision benefits. - Eligible employees may enroll in the Company’s 401(k) retirement savings plan. - Employee Stock Purchase Plan available for eligible employees. - Fully-paid term life insurance plan for eligible employees. - Short-term and long-term disability benefits. - Numerous well-being programs and education assistance. - Free development courses and CVS store discounts. - Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.

Role Description We are seeking organized, customer-focused individuals to join our team as Remote Reservation Consultant. In this role, you will assist clients with researching options, coordinating travel reservations, and ensuring booking details are accurate and complete while working in a remote environment. - Assist clients with planning and reserving travel such as accommodations, cruises, tours, and packaged vacations - Provide general destination information and travel recommendations based on client preferences - Communicate with travel suppliers to confirm availability, pricing, and reservation details - Respond to inquiries through phone, email, and online communication platforms - Maintain organized client records and documentation - Follow company procedures for quoting, booking, and service Qualifications - Strong communication and customer service skills - Detail-oriented with good organizational ability - Comfortable working independently in a remote setting - Basic computer proficiency and reliable internet access - Must be at least 18 years of age and authorized to work in your location - Prior travel industry experience is helpful but not required; training is provided Benefits - Remote work environment - Structured onboarding and ongoing training - Access to industry tools and supplier partnerships - Opportunities to grow within the organization

Role Description Professional Services seeks a Senior Consultant to serve as a senior technical authority for enterprise messaging and email security architectures. This role partners with some of the world’s largest organizations to design, optimize, and operationalize resilient, high-volume messaging infrastructures integrated with advanced security and compliance controls. The ideal candidate has experience implementing and administering large-scale mail infrastructures and acting as a trusted advisor to enterprise architecture teams and security leadership for Fortune 100/500 companies. This role is responsible for aligning client business priorities with high volume SMTP routing and governance strategies, integrated with world-class messaging security. - Customer Leadership - Lead architecture and design discussions with enterprise technical and executive stakeholders. - Support customer planning and execution of implementations, upgrades, migrations, and consultative optimizations for Proofpoint’s enterprise-grade Mail Transfer Agent solutions (including Proofpoint Enterprise MTA, Email Protection, Cloudmark Security Platform, Sentrion). - Act as escalation authority for complex mail flow and deliverability issues. - Provide recommendations and best practices to optimize Proofpoint technology investment. - Provide advice on operationalizing Proofpoint MTA solutions and incident response workflows; advise on integrations with relevant Customer platforms. - Work closely with Proofpoint’s sales team to ensure customer stakeholder needs are met. Partner to develop Proofpoint customer champions. - Technical Expertise - Design high-throughput, resilient SMTP routing architectures. - Optimize deliverability, reputation, and compliance posture. - Internal Influence - Drive high volume messaging service delivery standards and architectural best practices across the Professional Services organization. - Contribute to strategic initiatives that improve customer adoption and operational maturity. - Partner with Product/Engineering to shape roadmap based on field insights. - Provide technical leadership and mentorship across the consulting organization, establishing scalable delivery methodologies and architectural best practices. Qualifications - 7-10+ years experience in email infrastructure, MTA operations, or messaging security in a production environment. - Deep expertise in SMTP, routing, authentication (SPF/DKIM/DMARC). - Experience leading customer-facing architectural discussions in enterprise environments. - Experience managing complex customer escalations and driving resolution. - Ability to influence technical strategy across multiple stakeholder groups. - Demonstrated ability to write clear, informative technical documentation and deliverables. - Keen risk identification and resolution skills. - Demonstrated leadership and verbal communication skills. - Dedication to client service with a confident, comfortable in-person and virtual presence. - Strong organizational and project management skills; strong attention to detail. - Experience working in a fast-paced customer success or Professional Services organization. Requirements - Experience with Proofpoint’s Email Protection and Email DLP solutions. - Experience defining, implementing, and maintaining consulting best practices. Benefits - Competitive compensation. - Comprehensive benefits. - Career success on your terms. - Flexible work environment. - Annual wellness and community outreach days. - Always on recognition for your contributions. - Global collaboration and networking opportunities.