Lambda Labs

Lambda Labs is a forward-thinking technology company specializing in artificial intelligence (AI) and machine learning (ML) solutions. The company is committed

Senior Incident Manager

Location

California

Posted

16 days ago

Salary

$125K - $195K / year

Seniority

Senior

Postgraduate Degree8 yrs expEnglishCloudGrafanaPrometheusServiceNow

Job Description

Senior Incident Manager

Lambda Labs

• Lead the response to critical (SEV-1 / SEV-2) incidents impacting AI infrastructure, GPU clusters, networking, storage, and data center operations. • Serve as the Incident Commander during major outages, coordinating engineering, networking, facilities, and vendor teams. • Act as the liaison between leadership and external teams during incidents/post-incidents to provide updates and status summaries. • Own the incident response lifecycle including: - Assisting Technical Triage - Escalation - Coordination - Resolution • Ensure timely and accurate communication with internal stakeholders and leadership. • Maintain incident response documentation and operational playbooks. • Conduct analysis on incidents and identify patterns/trends for improvement in response and systems reliability. • Work in an On-Call Rotation to respond to, lead, and coordinate incidents • Drive alignment during outages involving multiple infrastructure layers. • Lead post-incident reviews (PIRs) and root cause analysis. Identify systemic reliability gaps and implement corrective actions.

Job Requirements

  • 8+ years experience in incident management, site reliability engineering, or infrastructure operations
  • Experience managing incidents in large-scale distributed infrastructure environments
  • Strong understanding of:
  • Data center operations
  • GPU compute clusters
  • Networking and storage infrastructure
  • Cloud or hybrid infrastructure platforms
  • Proven ability to lead high-pressure incident response situations
  • Experience with incident management frameworks (ITIL, SRE, or equivalent)
  • Excellent communication and stakeholder management skills
  • Experience with incident tracking and monitoring tools such as:
  • PagerDuty
  • ServiceNow
  • Jira
  • Datadog
  • Prometheus / Grafana

Benefits

  • Health, dental, and vision coverage for you and your dependents
  • Wellness and commuter stipends for select roles
  • 401k Plan with 2% company match (USA employees)
  • Flexible paid time off plan that we all actually use

Related Categories

Related Job Pages

More Manager Jobs

Full TimeRemoteTeam 10,001+H1B Sponsor

• Lead, mentor, and develop a team of Specialists across Hardware, Application Workflow, and Clinical IT domains for seamless integration of all solution components. • Plan and monitor resource allocation and workload distribution to ensure efficient execution of multiple parallel installations and support, mitigating risks and resolving issues. • Drive customer satisfaction by guaranteeing a smooth installation experience and effective Go-Live. • Develop and maintain installation processes, documentation, and best practices to ensure consistency and operational excellence. • Track performance metrics, analyze operational data, and implement improvement initiatives. • Partner with Sales, Project Management, Local Service, Local Application Specialists to ensure readiness and successful project outcomes. • Collaborate with other regional teams and global teams to share knowledge, share resources, align on standards, and implement new tools or technologies.

United Kingdom
Manager16 days ago
Full TimeRemoteTeam 1,001-5,000Since 2015H1B Sponsor

• You develop end-to-end test strategies for our clients, for example, in the context of transformation projects and migrations • You design test concepts and take responsibility for test planning and test data management • You create test cases, including documentation and test reporting, and actively contribute in a hands-on manner during the testing phase • You define work packages and take over the coordination of (sub-)projects, including their implementation up to business acceptance (sign-off) • You act as an “innovator” in the field of test automation and continuously improve our test management tools • You drive the topics of test management and test automation at Wavestone and further develop our colleagues and clients, for example, through test management training • Work with IT and business colleagues to develop solutions to specific problems that at times, leverage existing solutions and systems • Build professional relationships with clients, management, and team members to ensure the delivery of proposed solutions

Romania
Precision for Medicine logo

Investigator Grants Associate II

Precision for Medicine

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Manager16 days ago
Full TimeRemoteTeam 51-200

Role Description We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re looking for an Investigator Grants Associate to help build the foundation of our project team supporting site payment operations in Brazil. The Investigator Grants Associate II position is designed to be a key member of the project team while providing grant administration processing and financial support to the Project Team and Finance Teams of Precision’s clients. The position requires the candidate to be detail oriented, meticulous, with advanced organizational skills with the ability to handle large volumes of confidential financial information in a fast-paced environment. - Serve as a financial member of the Project Team with the goal to contribute towards timely, efficient, and accurate preparation and tracking of site payments. - Review the financial section of the Clinical Trial Agreement (CTA) to prepare the tracking workbook for site payments on a project-by-project and site-by-site basis. - Responsible for maintaining the advance balance tracking on a project-by-project basis to ensure that sufficient prepaid funds are on-hand to make site payments. - Work with the respective Project Directors and Project Managers to provide guidance on how to populate the site payment workbook to ensure visits eligible for payment are tracked and processed. - Ensure that the investigator site payment workbook is financially calculating all fields correctly to facilitate accurate site payments. - Prepare the site payment package for the Project Director/Project Manager review and approval. - Communicate approved payments based upon the terms and conditions of the CTA within the Finance Department to facilitate entry into the financial systems and payment processing. - Preparation of Aggregate Spend (Sunshine Act) Medicare/Medicaid (MMSE) reporting as applicable. - Preparation of site payment reconciliations. - Maintenance of the investigator grant dedicated mailbox. - Coach and Mentor teammates on Investigator Grants Team. - Ad hoc financial tasks and duties as assigned by the Senior Manager, Global Investigator Grants. - Provides support to the Project Team by managing the Investigator Grants pass through budget. - Ability to collect data pertaining to patient activity at each site in the workbook and use this data to: - Create accurate client accrual. - Pay sites based on Fully Executed Clinical Trial Agreement. - Project costs to monitor overall budget health. - Ability to communicate with sites and clients via email to resolve inquiries. - Exhibits self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment. - Ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates. Qualifications - 4-year degree or local country equivalent. - 3-year Clinical Research Experience. - Prior Accounts Payable experience in global payments. - Professional working proficiency in English required. - Strong analytical skills. - Excellent time management skills. - Ability to drive and meet critical deadlines. - Analyze, reconcile, and communicate financial results with all levels of project team, both internal and at the investigative sites. - Strong proficiency in Microsoft Excel. - Excellent communication skills, both verbal and written. - Extremely detail oriented and process driven. Requirements - Investigator Payment Specialist, Senior background preferred. - Exposure to investigator contracts and budgets. - Solid working knowledge and understanding and ability to use MS Office Suite products. - Intermediate to Advance Excel skills. - Proactive communication style. - Ability to work independently, as a team player. Competencies - Demonstrates a working knowledge of excel for the purpose of tracker maintenance. - Resolves payment related issues and prioritizes workload to meet deadlines with little support from management. - Exhibits high self-motivation and is able to work and plan independently as well as in a team environment. - Motivates other members of the project team to meet financial timelines and project goals. - Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective. - Demonstrates an acceptable degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, and positive interactions with customers and teammates, including good interpersonal skills. - Communicates both verbally and in written form in professional, clear, and concise manner. - Ability to handle large volumes of financial and confidential data in a highly organized manner. - Possesses practical knowledge of IT tools and systems in use by the Finance Department for tasks applicable to grant administration.

Brazil
Precision Medicine Group logo

Investigator Grants Associate II

Precision Medicine Group

Precision Medicine Group delivers specialty services that help its life science clients navigate healthcare challenges. The company entered its 10th year of suc

Manager16 days ago

Role Description We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re looking for an Investigator Grants Associate to help build the foundation of our project team supporting site payment operations in Brazil. The Investigator Grants Associate II position is designed to be a key member of the project team while providing grant administration processing and financial support to the Project Team and Finance Teams of Precision’s clients. The position requires the candidate to be detail oriented, meticulous, with advanced organizational skills with the ability to handle large volumes of confidential financial information in a fast-paced environment. - Serve as a financial member of the Project Team with the goal to contribute towards timely, efficient, and accurate preparation and tracking of site payments. - Review the financial section of the Clinical Trial Agreement (CTA) to prepare the tracking workbook for site payments on a project-by-project and site-by-site basis. - Responsible for maintaining the advance balance tracking on a project-by-project basis to ensure that sufficient prepaid funds are on-hand to make site payments. - Work with the respective Project Directors and Project Managers to provide guidance on how to populate the site payment workbook to ensure visits eligible for payment are tracked and processed. - Ensure that the investigator site payment workbook is financially calculating all fields correctly to facilitate accurate site payments. - Prepare the site payment package for the Project Director/Project Manager review and approval. - Communicate approved payments based upon the terms and conditions of the CTA within the Finance Department to facilitate entry into the financial systems and payment processing. - Preparation of Aggregate Spend (Sunshine Act) Medicare/Medicaid (MMSE) reporting as applicable. - Preparation of site payment reconciliations. - Maintenance of the investigator grant dedicated mailbox. - Coach and Mentor teammates on Investigator Grants Team. - Ad hoc financial tasks and duties as assigned by the Senior Manager, Global Investigator Grants. - Provides support to the Project Team by managing the Investigator Grants pass through budget. - Ability to collect data pertaining to patient activity at each site in the workbook and use this data to: - Create accurate client accrual. - Pay sites based on Fully Executed Clinical Trial Agreement. - Project costs to monitor overall budget health. - Ability to communicate with sites and clients via email to resolve inquiries. - Exhibits self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment. - Ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates. Qualifications - Minimum Required: - 4-year degree or local country equivalent. - 3-year Clinical Research Experience. - Prior Accounts Payable experience in global payments. - Professional working proficiency in English required. - Other Required: - Strong analytical skills. - Excellent time management skills. - Ability to drive and meet critical deadlines. - Analyze, reconcile, and communicate financial results with all levels of project team, both internal and at the investigative sites. - Strong proficiency in Microsoft Excel. - Excellent communication skills, both verbal and written. - Extremely detail oriented and process driven. - Preferred: - Investigator Payment Specialist, Senior background. - Exposure to investigator contracts and budgets. Requirements - Solid working knowledge and understanding and ability to use MS Office Suite products. - Intermediate to Advance Excel skills. - Proactive communication style. - Ability to work independently, as a team player. Competencies - Demonstrates a working knowledge of excel for the purpose of tracker maintenance. - Resolves payment related issues and prioritizes workload to meet deadlines with little support from management. - Exhibits high self-motivation and is able to work and plan independently as well as in a team environment. - Motivates other members of the project team to meet financial timelines and project goals. - Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective. - Demonstrates an acceptable degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, and positive interactions with customers and teammates, including good interpersonal skills. - Communicates both verbally and in written form in professional, clear, and concise manner. - Ability to handle large volumes of financial and confidential data in a highly organized manner. - Possesses practical knowledge of IT tools and systems in use by the Finance Department for tasks applicable to grant administration.

Brazil