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Didi Hirsch Mental Health Services logo
Didi Hirsch Mental Health Services

Transforming lives & erasing the stigma around mental health, substance use & suicide🎗️ | mental health is health

Bilingual Crisis Counselor, Spanish

CounselorCounselorPart TimeRemoteJuniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

17 days ago

Salary

$26 / hour

Seniority

Junior

High School0.5 yrs expSpanishEnglish

Job Description

Bilingual Crisis Counselor, Spanish

Didi Hirsch Mental Health Services

• Offers crisis counseling services via telephone and chat. • Works alongside shift supervisors to answer, manage, screen and conduct risk assessments of crisis calls. • Serves as a mandated reporter in cases of suspected abuse. • Maintains accurate and detailed call reports. • Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program. • Assists in the training process of new counselors and volunteers. • Participates in community outreach and/or media events such as resource tables and presentations about suicide prevention. • Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center.

Job Requirements

  • Fluency in required language for assigned program (Spanish).
  • Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.
  • Possess a high school Diploma or equivalent.
  • Be 18 years of age or older.
  • Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process.
  • Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.
  • Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.
  • Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.
  • Be empathetic, flexible, and adaptable to varying situations.
  • Have open availability and flexibility to work within the program’s operating hours, including weekends and holidays.
  • Be reliable and able to adhere to schedules based upon program needs.
  • Complete yearly required continuing education trainings.
  • Have knowledge of all job specific skills including safety assessment, data collection, and triage.
  • Goal-oriented team player with strong experience working in large and complex systems.
  • A commitment to team objectives and Didi Hirsch philosophies.
  • Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.

Benefits

  • Loan repayment programs you may qualify for by working at Didi Hirsch

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