• Building the Commercial Data & Systems Foundation • Stand up the end-to-end commercial data and systems ecosystem needed to support launch readiness and ongoing execution. • Establish and evolve the commercial technology foundation, including Salesforce CRM, Salesforce Marketing Cloud, MarTech platforms, consent and identity systems, data warehouse and analytics layers, commercial data integrations, and the broader digital ecosystem. • Design solutions that balance immediate launch requirements with long-term scalability and maintainability. • Own Salesforce CRM as the system of record for commercial execution. • Implement Salesforce Marketing Cloud to enable omnichannel engagement. • Ensure tight integration across CRM, marketing, consent, MLR, analytics, and reporting platforms. • Own the commercial data warehouse strategy, including ingestion, transformation, and readiness for analytics and reporting. • Define and implement master data management (MDM) and data stewardship practices across HCP, HCO, account, and affiliation data. • Integrate and manage commercial data aggregators (e.g., claims, prescription, promotional, and engagement data) into a unified data model. • Design and oversee integration across the full commercial systems landscape, ensuring consistent and reliable data flow between CRM, marketing, and messaging platforms, consent and identity systems, data warehouse and BI tools, and other supporting commercial applications. • Create clear system and data flow documentation and governance to support transparency and scalability. • Design and manage access and roster management workflows that support commercial operations. • Ensure role-based access, user onboarding/offboarding, and territory or roster changes are handled cleanly and consistently. • Align access models with governance, compliance, and commercial needs. • Ensure business systems are designed to support dashboards, reporting, and performance tracking from day one. • Partner with analytics stakeholders to enable BI tools (e.g., Tableau, Power BI) using clean, trusted data. • Build systems that allow leaders and field teams to easily access and act on insights. • Establish practical governance frameworks across systems and data, including User access controls, Data stewardship and ownership, Environment and release management. • Ensure systems support data privacy, consent, and regulatory requirements (HIPAA, GDPR) without creating unnecessary friction. • Translate policy requirements into clear, operational system processes. • Lead implementation sprints and prioritize work based on business impact. • Build and maintain a clear roadmap for data and business systems that evolve with the organization. • Establish repeatable processes that scale as the commercial footprint grows.

ABOUT BESTOW Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that. Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation. Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise. Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us. Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities. Bestow participates in the E-Verify Program . ABOUT THE TEAM Bestow's Insurance Operations team, comprised of the Customer Experience (CX), Customer Experience Operations (CXO), and New Business & Underwriting Ops (NBO) teams, is dedicated to providing outstanding customer experiences through our omnichannel platform. Our New Business Ops team provides case management and underwriting support to agents and customers, assisting them through the entire life insurance application and policy enrollment process. You'll play a critical role in optimizing new business operations, providing effective underwriting support, and ensuring timely and accurate reporting of first notice of loss claims. We're looking for an innovative leader who can inspire our team to deliver exceptional customer service and underwriting support. Experience in insurance case management or underwriting, coupled with a strong understanding of HIPAA compliance, is essential. The Life Insurance New Business & Underwriting Ops Support Manager is responsible for ensuring that the new business and underwriting processes are efficient, accurate, and compliant with all regulations while providing excellent customer service to policyholders. WHAT YOU'LL DO Oversee new business and underwriting operations: Ensure the team effectively manages new business cases, from application processing to issue resolution, ensuring timely and accurate outcomes. Manage the new business operations team: Oversee the hiring, training, development, and the offering of mentorship and guidance to foster a high-performing team. Improve new business processes: Create, develop, maintain, and identify opportunities to improve new business processes and efficiency. Monitor case progress: Track the progress of each case and ensure that all required steps are completed within established timelines. Resolve case issues: Identify and resolve any issues or delays that may arise during the case processing process. Establish Key Performance Indicators (KPIs) and monitor team and individual performance of daily new business and case management processes. Working closely with cross-functional teams and external partners to streamline processes and improve efficiency. Collaborate with partners to guarantee that our performance meets or exceeds contractual requirements. WHO YOU ARE Minimum 5  years experience working at an insurance carrier, agency, or financial institution supporting the underwriting or processing of life insurance applications Minimum of 5 years managing a team of case managers or new business specialists Knowledge of call center operations, including call handling techniques, and experience with quality monitoring, call recording, evaluation, and feedback analysis Minimum 3 years experience working with CRM systems, i.e., Salesforce, AWD, etc., and other customer support tools, including defining workflows within those tools Proficient in defining and managing KPIs and SLAs (e.g., AHT, ASA, etc.) that drive a customer-facing service team and can report and articulate trends and insights to drive improved performance Must be highly analytical and capable of identifying and resolving complex issues through data-driven approaches Proficient in training and coaching, and ensuring quality standards are met and best practices adhered to Must be highly adaptable and capable of working efficiently in a fast-paced environment with evolving priorities Must be results-focused and a strong communicator who can foster positive relationships and drive collaboration across diverse teams and organizations Familiarity with medical terminology and basic underwriting principles TOTAL REWARDS At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: Competitive salary and equity based on role Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs 100% paid-premium option for medical, dental, and vision insurance Lifestyle stipend to support your physical, emotional, and financial wellbeing Flexible work-from-home policy and open to remote Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting Employee-led diversity, equity, and inclusion initiatives Recent Employer Awards include: Best Place for Working Parents 2023 + 2024 + 2025 Great Place to Work Certified, 2022 + 2023 + 2024 + 2025 Built In Best Places to Work, 2022 + 2023 + 2025 Fortune’s Best Workplaces in Texas 2022 + 2023 Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024 We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a job at Bestow!

CleanSpark (Nasdaq: CLSK), is a market-leading data center developer with a proven track record of success. We control a portfolio of more than 1.8 GW of power, land, and data centers across the United States powered by globally competitive energy prices. Sitting at the intersection of Bitcoin, energy, operational excellence, and capital stewardship, we optimize our infrastructure to deliver superior returns to our shareholders. Monetizing low-cost, high reliability energy by producing a global emerging critical resource – compute – positions us to prosper in an ever-changing world. Visit our website at www.cleanspark.com . Position Summary The Business Operations Manager plays a critical role in supporting the Senior Vice President of AI Data Centers and the broader team in delivering high-performance, scalable, and efficient AI infrastructure projects. This position combines project coordination, operational logistics, and executive support to ensure seamless execution of initiatives related to AI data center development and operations. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, technology-driven environment. They will serve as the central point of coordination between leadership, internal teams, and external partners, ensuring clear communication, smooth workflows, and efficient problem-solving. Key Responsibilities Project Coordination & Logistics Assist in planning, scheduling, and tracking cross-functional AI data center projects from initiation to completion. Maintain project timelines, deliverables, and status updates in coordination with engineering, operations, and procurement teams. Facilitate procurement of hardware, networking equipment, and services, ensuring timely delivery to data center sites. Track and monitor project budgets, invoices, and expenditures to support cost control and financial reporting. Coordinate travel, site visits, and logistics for leadership and project teams. Executive & Operational Support Provide high-level support to senior leadership, including meeting preparation, follow-up, and documentation of action items. Draft and organize presentations, reports, and communications for internal and external stakeholders. Maintain an organized system for project files, contracts, and correspondence. Act as a liaison between senior leadership and team members, vendors, contractors, and other departments Communication & Reporting Prepare and distribute project updates, dashboards, and progress reports for leadership and stakeholders. Coordinate and document project meetings, ensuring decisions and next steps are clearly communicated. Support compliance with safety, regulatory, and environmental standards across all AI data center projects. Qualifications

• play a crucial role in ensuring Zearn’s Partnerships team achieves adoption at scale with schools and districts across the country • collaborate with cross-functional teams to improve systems, manage key metrics, and lead structured experiments • identify opportunities to better optimize systems to drive efficiency across all aspects of the sales process • evaluate AI tools and other platforms to identify the most promising ones for each use case • collaborate with the technical team to design and roll-out updates to existing systems • support day-to-day project management for 1–2 major redesigns of key Partnerships processes • identify and track key sales metrics • work alongside the Director of Business Operations to create an adaptive experimentation culture • support Partnerships team with additional data or Salesforce projects for strategic states • create and maintain a database of strategic districts • develop a plan for outreach to strategic districts