ABOUT BESTOW Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that. Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation. Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise. Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us. Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities. Bestow participates in the E-Verify Program . ABOUT THE TEAM Bestow's Insurance Operations team, comprised of the Customer Experience (CX), Customer Experience Operations (CXO), and New Business & Underwriting Ops (NBO) teams, is dedicated to providing outstanding customer experiences through our omnichannel platform. Our New Business Ops team provides case management and underwriting support to agents and customers, assisting them through the entire life insurance application and policy enrollment process. You'll play a critical role in optimizing new business operations, providing effective underwriting support, and ensuring timely and accurate reporting of first notice of loss claims. We're looking for an innovative leader who can inspire our team to deliver exceptional customer service and underwriting support. Experience in insurance case management or underwriting, coupled with a strong understanding of HIPAA compliance, is essential. The Life Insurance New Business & Underwriting Ops Support Manager is responsible for ensuring that the new business and underwriting processes are efficient, accurate, and compliant with all regulations while providing excellent customer service to policyholders. WHAT YOU'LL DO Oversee new business and underwriting operations: Ensure the team effectively manages new business cases, from application processing to issue resolution, ensuring timely and accurate outcomes. Manage the new business operations team: Oversee the hiring, training, development, and the offering of mentorship and guidance to foster a high-performing team. Improve new business processes: Create, develop, maintain, and identify opportunities to improve new business processes and efficiency. Monitor case progress: Track the progress of each case and ensure that all required steps are completed within established timelines. Resolve case issues: Identify and resolve any issues or delays that may arise during the case processing process. Establish Key Performance Indicators (KPIs) and monitor team and individual performance of daily new business and case management processes. Working closely with cross-functional teams and external partners to streamline processes and improve efficiency. Collaborate with partners to guarantee that our performance meets or exceeds contractual requirements. WHO YOU ARE Minimum 5  years experience working at an insurance carrier, agency, or financial institution supporting the underwriting or processing of life insurance applications Minimum of 5 years managing a team of case managers or new business specialists Knowledge of call center operations, including call handling techniques, and experience with quality monitoring, call recording, evaluation, and feedback analysis Minimum 3 years experience working with CRM systems, i.e., Salesforce, AWD, etc., and other customer support tools, including defining workflows within those tools Proficient in defining and managing KPIs and SLAs (e.g., AHT, ASA, etc.) that drive a customer-facing service team and can report and articulate trends and insights to drive improved performance Must be highly analytical and capable of identifying and resolving complex issues through data-driven approaches Proficient in training and coaching, and ensuring quality standards are met and best practices adhered to Must be highly adaptable and capable of working efficiently in a fast-paced environment with evolving priorities Must be results-focused and a strong communicator who can foster positive relationships and drive collaboration across diverse teams and organizations Familiarity with medical terminology and basic underwriting principles TOTAL REWARDS At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: Competitive salary and equity based on role Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs 100% paid-premium option for medical, dental, and vision insurance Lifestyle stipend to support your physical, emotional, and financial wellbeing Flexible work-from-home policy and open to remote Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting Employee-led diversity, equity, and inclusion initiatives Recent Employer Awards include: Best Place for Working Parents 2023 + 2024 + 2025 Great Place to Work Certified, 2022 + 2023 + 2024 + 2025 Built In Best Places to Work, 2022 + 2023 + 2025 Fortune’s Best Workplaces in Texas 2022 + 2023 Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024 We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a job at Bestow!

CleanSpark (Nasdaq: CLSK), is a market-leading data center developer with a proven track record of success. We control a portfolio of more than 1.8 GW of power, land, and data centers across the United States powered by globally competitive energy prices. Sitting at the intersection of Bitcoin, energy, operational excellence, and capital stewardship, we optimize our infrastructure to deliver superior returns to our shareholders. Monetizing low-cost, high reliability energy by producing a global emerging critical resource – compute – positions us to prosper in an ever-changing world. Visit our website at www.cleanspark.com . Position Summary The Business Operations Manager plays a critical role in supporting the Senior Vice President of AI Data Centers and the broader team in delivering high-performance, scalable, and efficient AI infrastructure projects. This position combines project coordination, operational logistics, and executive support to ensure seamless execution of initiatives related to AI data center development and operations. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, technology-driven environment. They will serve as the central point of coordination between leadership, internal teams, and external partners, ensuring clear communication, smooth workflows, and efficient problem-solving. Key Responsibilities Project Coordination & Logistics Assist in planning, scheduling, and tracking cross-functional AI data center projects from initiation to completion. Maintain project timelines, deliverables, and status updates in coordination with engineering, operations, and procurement teams. Facilitate procurement of hardware, networking equipment, and services, ensuring timely delivery to data center sites. Track and monitor project budgets, invoices, and expenditures to support cost control and financial reporting. Coordinate travel, site visits, and logistics for leadership and project teams. Executive & Operational Support Provide high-level support to senior leadership, including meeting preparation, follow-up, and documentation of action items. Draft and organize presentations, reports, and communications for internal and external stakeholders. Maintain an organized system for project files, contracts, and correspondence. Act as a liaison between senior leadership and team members, vendors, contractors, and other departments Communication & Reporting Prepare and distribute project updates, dashboards, and progress reports for leadership and stakeholders. Coordinate and document project meetings, ensuring decisions and next steps are clearly communicated. Support compliance with safety, regulatory, and environmental standards across all AI data center projects. Qualifications

• play a crucial role in ensuring Zearn’s Partnerships team achieves adoption at scale with schools and districts across the country • collaborate with cross-functional teams to improve systems, manage key metrics, and lead structured experiments • identify opportunities to better optimize systems to drive efficiency across all aspects of the sales process • evaluate AI tools and other platforms to identify the most promising ones for each use case • collaborate with the technical team to design and roll-out updates to existing systems • support day-to-day project management for 1–2 major redesigns of key Partnerships processes • identify and track key sales metrics • work alongside the Director of Business Operations to create an adaptive experimentation culture • support Partnerships team with additional data or Salesforce projects for strategic states • create and maintain a database of strategic districts • develop a plan for outreach to strategic districts

The Purpose of Zearn Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math. Everything we do is driven by our belief that every kid is a math kid. Our top-rated learning platform is designed to catch kids up and move them forward in grade-level math. And it works. Large-scale efficacy research shows students who use Zearn make significant gains in math proficiency, including the students who start multiple grade levels behind. As a nonprofit, all of our work is driven by what is best for kids. At the same time, we operate as an intense and fast-moving technology company, inclusively solving hard problems that will impact current and future generations. The problems we solve require expertise in teaching, learning science, software development, design, video production, and countless other disciplines. As an organization that is always stretching to get to the next level of impact, every single person owns mission critical work. If you’re ready to join our Team of problem solvers, and own work that will drive us to achieve impact at scale, we are looking for you. Learn more about us at https://about.zearn.org/.  The purpose of the Business Operations Manager at Zearn is to play a crucial role in ensuring Zearn’s Partnerships team achieves adoption at scale with schools and districts across the country.  You will collaborate with cross-functional teams to improve systems, manage key metrics, and lead structured experiments that strengthen how our Partnerships team operates across the sales lifecycle.  As a generalist problem-solver and project leader, you’ll help translate strategy into clear requirements, scalable processes, and practical solutions (including automation and AI-enabled tools) to optimize business processes end-to-end, ensuring the success of high-priority initiatives and driving measurable impact. This is achieved by: Leading sales operations efficiency initiatives by designing and optimizing systems, processes, and AI-powered automations that accelerate our team’s velocity - Identify opportunities to better optimize systems to drive efficiency across all aspects of our sales process, from inquiry to account management. - Evaluate AI tools and other platforms to identify the most promising ones for each use case, and then lead the execution of experiments, structured pilots and roll-outs (setup, training, iteration based on learnings). - Collaborate with the technical team to design and roll-out updates to existing systems (e.g., CRM workflows, reporting, integrations). - Support day-to-day project management for 1–2 major redesigns of key Partnerships processes, including researching best practices, translating strategy into process maps, maintaining cross-functional alignment, and iterating based on results. - Work cross-functionally with other teams at Zearn including Finance, Support, and Legal to identify and execute on opportunities to improve the efficiency of cross-team work. Acting as an analytic powerhouse and strategic partner to drive innovation and scaled adoption of Zearn - Identify and track key sales metrics (e.g., win rate, sales cycle length, funnel conversion, customer ROI). - Work alongside the Director of Business Operations to create an adaptive experimentation culture where we continuously look at metrics, test ways to improve them, measure, learn and reflect on ways to improve efficiency as we grow. - Support Partnerships team with additional data or Salesforce projects for strategic states (e.g., data cleaning, dashboards, segmentation, invoicing). Enabling strategic growth by developing and executing on a new approach to district outreach - Create and maintain a database of strategic districts. - In partnership with the Director of Business Operations, develop a plan for outreach to strategic  districts, including automated campaigns, lead scoring and lead qualification.  - Collaborate with the technical team to integrate CRM and marketing systems, ensuring they are optimized for effective outreach. - Support preparation for high priority events or meetings by compiling relevant data, researching key context and talking points, and packaging information in digestible format for the Partner Success team. - Build lightweight operating infrastructure for new large-scale partnerships (internal fact base, Salesforce progress tracking, workflows). The Next Problems for this Role to Solve - How do we better leverage our existing systems to make our sales processes more efficient? - Where are the biggest hurdles/pain-points in our current sales process? What small and large experiments can we conduct to improve those pain-points? - Which districts should we focus our outreach efforts on?   - How do we optimize our district outreach to be efficient and effective?  The Skills and Behaviors You’ll Use - Structured problem solving: You can take a big, messy question and break it down into a clear plan of action that helps our team move forward. - Data fluency: You are comfortable diving into spreadsheets and Salesforce to find the story the data is telling and then sharing those insights simply with others. - Curiosity and experimentation: You enjoy testing new tools and AI workflows to see what actually works and you are quick to pivot when an experiment doesn't go as planned. - Collaborative project leadership: You know how to keep a project on track while making sure everyone feels heard and aligned. - Operational empathy: You build systems with the end user in mind, ensuring that every new process actually makes life easier for our Partnerships team. - Humility and ownership: You are just as happy digging into tactical data cleaning as you are helping the Director of Business Operations set a new strategy. Potential Markers of these Skills - 5+ years of experience in Business Operations, Revenue Operations, or Sales Operations; or 3+ years of experience at a top-tier management consulting firm - Demonstrated strength in structured problem solving—able to take ambiguous questions, define the problem, develop options/recommendations, and drive execution in partnership with stakeholders - Highly proficient with data analytics in Google Sheets and/or Excel; comfortable working with messy data, creating reliable reporting, and communicating insights clearly - Demonstrated ability to project manage multiple long-term cross-functional projects and initiatives in a fast-paced high-growth environment - Ability to evaluate tools and best practices (including AI-enabled tools) and translate learnings into practical, scalable process and system improvements - Humility, a team-oriented mindset, and a willingness to roll up your sleeves and dig into the tactical alongside the strategic - Flexibility to adapt to new business needs as they surface in a fast-paced environment - Bachelor’s Degree in a related field required THIS IS AN INDIVIDUAL CONTRIBUTOR ROLE - Title: Business Operations Manager - Reports to: Director of Business Operations HOW WE WORK: - We aim to create a numeracy movement. This is no easy feat, and no one of us can solve this on our own.  Given that, Zearn is a transparent, collaborative, and open-to-feedback culture.  - Our work is often collaborative in nature: - We own our deliverables in close collaboration with others - We communicate openly, and share early thinking and drafts often - We seek ways to create and improve systems, and work with each other to contribute thinking in both asynchronous and synchronous discussions. - We create a sense of community through regularly sharing context so we can collectively solve problems to drive Zearn’s velocity. LOCATION: This role is remote and can be performed in any of the following states/locations:   CA, CT, FL, IL, LA, MA, MD, NC, NJ, NY, OH, OR, PA, TN, TX, VA, WA, WI and Washington D.C.  COMPENSATION AND BENEFITS: The compensation range for this role is $100,000 - $115,000 per year. We offer a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a flexible PTO policy. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children. TO APPLY: https://apply.workable.com/j/147C50A793 Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.