• Build and maintain meaningful one-on-one relationships with executive members, serving as their primary point of contact and trusted resource within Health Evolution • Develop and manage a best-in-class member onboarding experience • Manage reporting of KPIs to track member benefit utilization, program engagement, and overall health of the membership • Develop a deep understanding of each member's priorities and interests to deliver personalized program recommendations and connections • Lead membership retention strategy, identifying at-risk members early and executing proactive outreach to drive renewal and long-term participation • Partner cross-functionally to shape and continuously elevate the member experience across all touchpoints throughout the program year • Continuously refine member support processes and service standards to improve response times, resolution quality, and overall member satisfaction • Resolve membership and event-related inquiries with urgency and professionalism, ensuring every interaction reinforces trust and confidence in Health Evolution • Serve as a knowledgeable, responsive resource for members across all Health Evolution products and programs, delivering support that reflects the caliber of our executive audience • Serve as the internal voice of the member, sharing insights and trends with leadership to shape strategy and product offerings • Conduct regular proactive touchpoints (check-ins, calls, surveys) to understand member goals, gather feedback, and identify opportunities to deepen engagement • Identify opportunities to expand member engagement, including upsell or referral opportunities where appropriate

Press & PR Manager HybridMarketingFull time London, England, United Kingdom Overview Description Are you ready to rethink your routine? We’re looking for a dynamic Communications Manager to join our Marketing Team. Reporting into our Head of Communications & Advocacy, you will significantly expand our brand narrative, drive impactful earned media, shape corporate reputation, and lead integrated PR/advocacy across the UK, US, Australia and Ireland. Supporting our internal team and managing our agencies, you will also advise our Founder and CEO on personal brand alignment and strategic storytelling. The ideal candidate blends creativity with strategic insight, understands the media landscape, digital culture, and the beauty sector, and can inspire teams and partners for breakthrough communications. Welcome to Trinny London! Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Our Values We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration. The Role Your daily to-dos might look like this: Strategic Communications - Help to implement the global PR and communications strategy to meet objectives, managing PR for campaings and ensuring consistent storytelling. - Keep an eye on industry trends and competitors to help shape the strategy, coming up with creative ideas for new and existing products and brand stories. - Support the execution of creative marketing briefs, ensuring brand messaging and objectives are aligned with the marketing team. Manage PR Agencies - Strategically direct and manage PR global agencies, with a key focus on the UK, US, IRE, and AU. - Be accountable for working with agencies to brand build and execute activations in key territories. - Work alongside agency partners to manage and chaperone interviews with key media, reviewing briefing templates, and vetting questions. Media & Influencer Relations - Cultivate high-impact relationships with top-tier beauty, lifestyle, and business media, as well as key opinion leaders and creators. - Drive significant coverage and awareness by maintaining high-level press relationships across all territories. - Strategically build strong, long-term partnerships with key Editors, influencers, and VIP personalities to secure sustained brand advocacy. - Identify fresh, culturally relevant strategies to amplify earned coverage and maximise results. Founder Communications - Manage the public image, press, and media relations for Trinny Woodall in collaboration with the Head of Communications & Advocacy, ensuring our founder’s personal public appearances align with key brand initiatives. - Proactively seek and secure high-level personal profiling opportunities for Trinny, including one-to-one interviews with top-tier press, broadcast media, and social platforms. - Ensure all personal PR efforts are consistent with Trinny London's overall brand values and business objectives. Requirements These skills will help you go far in this role: - Significant experience managing high-impact communications/PR programs and managing a high-profile brand founder / brand personality. - A proven PR leader with strong media relationships. - A creative outlook on pitching ideas to the media securing impactful, sales-driving coverage. - Exceptional communication skills, with the ability to strategically build and leverage strong relationships with internal and external stakeholders. - Strong leadership and team management skills, with a proven ability to inspire and motivate a diverse team toward achieving strategic goals. - In-depth knowledge of the global beauty industry. - Full of energy and enthusiasm with a fantastic can-do attitude. - Excellent writer with flawless spelling and grammar skills. - Exceptional organisation and time management skills. - Responds quickly and decisively to changes and amends. - Confident in strategically communicating ideas. - Thrives in a fast-paced environment. - Seeks out relevant data and applies technical skills to support effective problem solving We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. Benefits Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: - Hybrid and flexible working, with core working hours - 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays) - Welcome to Trinny London Starter Stack and swag - Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products - Company discount for yourself, your friends, and family - Vitality health scheme, EAP and Medicash (including dental, optical & audiological care) - An annual personal training and development budget - Enhanced family friendly packages to support birthing & non-birthing parents - Pension scheme - Workplace nursery scheme - Cycle to work scheme - T-Parties = many office socials as well as summer and festive celebrations! - Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences. Trinny London collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details. Trinny London does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Learning Capability Lead United States (Remote) Work Location: United States (Remote) Contract Type: Fixed-Tearm Position Summary Seeking a visionary and strategic Organizational Capability Lead to spearhead the design, development, and deployment for two critical areas in our learning portfolio. This role will focus on building scalable, high-impact virtual leadership development experiences for two key audiences: - Individual Contributors – “Leading Self” track - People Leaders - People Management fundamentals This role will work closely with the Capability Leads for People Leader Enablement & Growth Series to identify the gaps that are not addressed by the enablement and growth series strategies and/or are identified through this work. This Director-level role is ideal for a seasoned expert in leadership development, virtual learning modalities, and scaled learning strategies. The successful candidate will bring deep subject matter expertise, creativity, and a learner-centric mindset to architect experiences that drive measurable growth in leadership capabilities and mindsets across the organization. Key Responsibilities Program Strategy & Design - Lead the end-to-end strategy for People Leader fundamentals – working with the Capability Leads for People Leader Enablement and Growth Series. - Lead the end-to-end strategy for “Leading Self” working with the Capability Leads for Growth Series and identifying the gaps and areas for development. - Define learning outcomes and success metrics for both tracks: “Leading Self” and People Leader fundamentals. - Partner with internal stakeholders to ensure alignment with culture, values, and business priorities. Learning Experience Development - Working with a team of instructional designers to co-create engaging, scalable virtual learning experiences. - Leverage a mix of modalities including: - Self-directed digital learning - Synchronous small-group sessions - AI-enabled practice environments - Ensure content is inclusive, accessible, and relevant across diverse learner populations. Capability Building Focus - Identify people leader skill gaps and how to address in key areas including and not limited to:- - Understanding the People Manager role - Onboarding and integration - People Processes & Tools - For Leading Self developing learning that Foster mindsets that accelerate growth: - Building trust - Emotional intelligence - Growth mindset - Enterprise and agile mindset - Inclusive leadership Measurement & Impact - Establish KPIs and feedback loops to assess learner engagement, skill application, and business impact. - Continuously iterate based on data insights and learner feedback. Thought Leadership & Innovation - Stay ahead of trends in virtual learning, leadership development, and AI-enabled learning. - Bring bold, creative ideas to engage learners and foster a culture of continuous growth. Qualifications - 10+ years of experience in leadership development, organizational capability building, or related fields. - Proven track record in designing and scaling virtual learning programs. - Expertise in adult learning theory, instructional design, and digital learning technologies. - Strong facilitation and stakeholder engagement skills. - Experience with AI-enabled learning tools and platforms is a plus. - Passion for inclusive leadership and growth-oriented cultures. Success Profile - Strategic systems thinker with a passion for scaling leadership development across diverse learner populations and connecting dots for leaders. - Creative architect of virtual learning experiences, with a bias for execution and measurable impact. - User experience-minded, designing coherent, inclusive, engaging, and emotionally resonant learning journeys. - Strong communicator and collaborator, able to influence across functions and levels. - Passionate about empowering leaders, fostering growth mindsets, and accelerating organizational capability.

• Providing advisory work to our HNW individuals, typically either FT100 Directors, city professionals or well-known sports and media personalities. • Leading bespoke planning projects including shareholder tax planning and transaction‑related advisory. • Managing and growing a diverse portfolio of private clients. • Building strong client relationships and identifying new advisory opportunities. • Overseeing compliance delivery and mentoring junior team members.