Role Description The Immigration Program Analyst will be responsible for overall delivery of all immigration services for the Austin team. The Immigration Program Analyst will be responsible for keeping abreast and incorporating the latest technology advancements and best practices used in the Austin immigration practice. The Program Analyst will also be a key contributor to larger immigration practice projects including data governance. This position may be remote, but the successful candidate must reside in a state where we have a physical office. We will consider qualified applicants with criminal histories in the manner consistent with the Los Angeles Fair Chance Initiative for Hiring. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance. Qualifications - Bachelor’s Degree/Underlying technical degree (e.g. Computer Science, Engineering, etc.) desired and/or equivalent combination of relevant skills and experience. - 5+ years’ program management experience in a multi-stakeholder environment. - Knowledge of program management approaches, tools and phases of the project lifecycle. - Strong program/project management skills to support delivery of a global program. - Stakeholder management skills with the ability to build partnerships, to work collaboratively with and through others to meet shared objectives. - Strong and pro-active planning and delivery focus. - Ability to work on own initiative and to deadlines. - Project Management certification (Prince2, PMP), preferred. Requirements - Analyze current internal operating procedures and make recommendations and execute projects. - Monitor regular caseload reports, stats reports, and dashboards. - Meet with individual contributors to prioritize matters internally and ensure that we meet/exceed service level agreements. - Utilize legal and other project management tools and processes to plan and execute delivery of key client projects. - Communicate project plans and timelines and assign tasks and monitor execution and milestones accordingly. - Monitor individual contributor compliance with firm best practices regarding data governance and provide direction as appropriate. - Evangelize technology use and best practices and identify, plan, and execute projects relating to continual improvement working with various cross-functional teams within the firm including Data Analysts, Knowledge Management, and IT. - Participate in onboarding individual contributors and provide regular communication and training relating data governance, technology usage, and process improvements. - Continually improve user interface for internal and external stakeholders. - Identify improvement and innovation opportunities and serve as liaison internally within the firm to improve and execute best practices and technology improvements. Benefits - In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is between $75,130 and $112,694. - In accordance with New York State’s Wage Transparency Law, the expected salary range for this New York State position is between $68,474 and $124,301. - In accordance with California’s amended labor code as stated in Senate Bill 1162, the expected salary range for this California position is between $70,637 and $124,301. - In accordance with the Washington Equal Pay and Opportunities act, the expected salary range for this Washington position is between $78,790 and $118,186. - In accordance with the Wage Transparency Omnibus Amendment Act, the expected salary range for this DC position is between $78,790 and $118,186. - In accordance with Maryland’s Equal Pay for Equal Work-Wage Range Transparency Law, the expected salary range for this Baltimore position is between $70,637 and $105,955. - In accordance with Illinois Equal Pay Act Transparency Notice, the expected salary range for this Illinois position is between $78,790 and $118,186. - In accordance with Massachusetts Frances Perkins Workplace Equity Act, the expected salary range for this Massachusetts position is between $82,867 and $124,301. - In accordance with Minnesota Pay Transparency Law, the expected salary range for this Minnesota position is between $70,637 and $105,955. - In accordance with New Jersey Senate Bill 2310, the expected salary range for this New Jersey position is between $82,867 and $124,301. - In accordance with applicable laws and regulations, as of the date of this posting, a good faith estimate of the current scale range for this position in Cleveland, OH is $68,474 and $102,710 annually. - Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. - This position qualifies for the benefits below. - The application deadline for this position is December 31st, 2026. - Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account/Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program. Contact Information If you have questions, please e-mail adel.asim@ogletree.com with “Immigration Program Analyst - Austin” in the subject line. Please note that applications submitted via e-mail will not be considered.

• Support HRIS technical workflows, gather business requirements, assist with gap analysis, and execute configuration changes and system testing plans. • Partner with IT to monitor and maintain system feeds, ensuring downstream applications remain aligned and accurate. • Conduct regular system audits across HCM data modules, including security, foundational setup, compensation, open enrollment, and performance management. • Maintain standard operating procedures (SOPs) and assist in training end-users on system functionality to ensure operational excellence. • Provide root-cause analysis and timely resolution for system bugs, errors, and user issues in the production environment. • Collaborate with HR teams to build and maintain custom reports, basic dashboards, and data analytics to support business decision-making. • Ensure global data integrity by executing quality control strategies and monitoring standardized business processes. • Assist in updating system logic or queries based on functional specifications, technical design documents, or bug-tracking tickets. • Assist with day-to-day administration and system upgrades in partnership with the IT Business Applications team.

• Support the regional benefit design strategy and review process for all country-specific plans while leveraging third-party vendor reports and internal platforms to drive design recommendations • Assist with the annual contract renewal process and vendor negotiations, tracking performance against Service Level Agreements while focusing on cost-containment and documentation • Maintain executive dashboards and compliance tracking metrics to report on program effectiveness, cost trends, and utilization metrics for recommended plan changes • Partner with the Benefits Center of Excellence, Total Rewards peers, and local Human Resources teams to draft clear, accurate employee communications and build localized trust

Role Description Join a high‑performing, mature Epic environment as our Senior Epic Patient Experience Analyst, where you’ll play a key role in advancing AI‑enabled Epic solutions that intelligently support patient access and engagement at scale. As a trusted subject matter expert, you will design, build, and optimize Epic systems by applying data‑driven and AI‑informed approaches to workflow design, decision support, and system optimization. Partnering closely with clinicians, operational leaders, and IT teams, you’ll help modernize how Epic capabilities are delivered—balancing innovation, reliability, and responsible use of AI—while influencing system design, mentoring peers, and driving meaningful transformation across the care continuum. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Design, develop, and deploy Epic AI‑powered solutions to address complex, patient‑centered challenges with an emphasis on responsible AI use. - Leverage enterprise‑approved AI tools to streamline workflows, automate tasks, and drive continuous improvement. - Lead the assessment, design, configuration, build, testing, and ongoing maintenance of Epic application systems supporting clinical and/or revenue cycle workflows. - Translate business and clinical needs into clear functional requirements and technical solutions. - Partner with stakeholders to document current and future‑state workflows and optimize system design and user experience. - Execute and support system upgrades, enhancements, and optimization initiatives, adhering to Epic change control and quality standards. - Lead or contribute to Epic‑related projects, including timeline management, risk identification, and deployment support. - Provide advanced troubleshooting and end‑user support, collaborate with training teams, mentor other analysts, and maintain required Epic certifications. - Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making. Qualifications - Active Epic certification or proficiency in the applicable module, with ability to maintain required proficiencies and certifications. - Ambulatory and MyChart Preferred or Ambulatory and Cadence – Prefer all three certifications. - 3+ years of experience as an Epic Analyst supporting or implementing Epic clinical and/or revenue cycle applications, including system build, testing, and workflow analysis. - 1+ years of experience analyzing complex operational requirements and translating them into effective Epic system configuration and solutions. - 1+ years of experience leading initiatives, managing competing priorities, meeting project timelines, and communicating risks and barriers to stakeholders. - Intermediate level of proficiency with Microsoft tools including Teams, Outlook, Word, PowerPoint, and Copilot, with the ability to work remotely with reliable internet, cellular access (2FA), and a private workspace. Requirements - 3–5 years of healthcare industry experience. - Experience with multiple Epic implementation life cycles. - Experience mentoring or training other application analysts. - Experience working in large, complex healthcare environments. - Familiarity with Lean principles or process improvement methodologies. Benefits - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays. - Medical Plan options along with participation in a Health Spending Account or a Health Saving account. - Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage. - 401(k) Savings Plan, Employee Stock Purchase Plan. - Education Reimbursement. - Employee Discounts. - Employee Assistance Program. - Employee Referral Bonus Program. - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).