Role Description The Operating Office - Database Administrator (DBA) is responsible for the setup, operation, maintenance, and reliability of databases used for IT service operations and ITSM processes. This role focuses exclusively on operation-relevant databases supporting service management, monitoring, reporting, and operational tooling. The DBA ensures that these databases are stable, performant, secure, and compliant with operational standards, enabling reliable service operations across the IT service management and operations landscape. The role is hands-on and operational and does not cover product or application databases, nor advisory activities for product teams. - Operational Database Setup & Maintenance: - Designs, installs, configures, and maintains databases required for IT service operations and ITSM tooling - Database Operations & Stability: - Ensures stable day-to-day database operations, including availability, performance, and data integrity - Monitoring & Performance Control: - Implements and maintains monitoring, alerting, and performance analysis for operations-relevant databases, in alignment with central monitoring standards - Incident & Recovery Support: - Provides hands-on support for database-related operational incidents and recovery activities - Backup, Restore & Continuity: - Maintains backup, restore, and recovery mechanisms for ITSM and operations databases - Operational Standards & Compliance: - Applies defined operational standards, procedures, and documentation for database operations Qualifications - Required deep knowledge: - PostgreSQL - PostgreSQL HA Setup - PostgreSQL Replication in other regions - SQL - SQL Performance Analysis and Optimization - PgBouncer - Enterprise DB - Oracle - ITIL / IT Service Management - Basic knowledge: - ISO/IEC 20000 - ISO 27001 - Trend & Root Cause Interpretation - Enterprise Architecture - IT Architecture - High level of English knowledge - German knowledge is nice to have Personality - Cross-team collaboration - Creative problem solving - Critical thinking - Proactive personality - Openness to change and continuous learning - Accountability & ownership mindset Additional Information - Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation. Company Description As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS received the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

• Install, configure, patch, and upgrade Oracle database software across AWS RDS environments • Perform proactive performance monitoring, SQL tuning, and resource optimization, including PeopleSoft-aware diagnostics (PeopleTools metadata, PSFT schemas, App Server/PIA/Process Scheduler impacts) • Ensure database availability, integrity, and reliability through automated monitoring and alerting using CloudWatch, RDS metrics, and custom PeopleSoft health checks • Develop and implement robust backup strategies, including RMAN, PITR, cross-region backups, and restore validation • Enforce database security policies, including user access, encryption, auditing, ATO compliance, CAT I/II remediation, and SQL inactivity/audit reporting • Troubleshoot database issues, including slow queries, locks, PeopleSoft metadata inconsistencies, and cross-tier performance bottlenecks • Create and maintain documentation for processes, architecture, configurations, and operational runbooks • Automate routine tasks using shell scripting, Python, SQL automation, Lambda workflows, and Step Functions • Support database migrations and upgrades across environments (on-premises/cloud), including PeopleTools upgrades, PUM lifecycle activities, and environment refreshes (masking, scrambling, schema sync) • Participate in disaster recovery planning and testing exercises, including High Availability architecture implementation for PeopleSoft (Multi-AZ, failover testing, DB redundancy, autoscaling alignment)

• Install, configure, patch, and upgrade Oracle database software across AWS RDS environments • Perform proactive performance monitoring, SQL tuning, and resource optimization • Ensure database availability, integrity, and reliability through automated monitoring and alerting • Develop and implement robust backup strategies • Enforce database security policies • Troubleshoot database issues • Create and maintain documentation for processes, architecture, configurations, and operational runbooks • Automate routine tasks using shell scripting, Python, SQL automation, Lambda workflows, and Step Functions • Support database migrations and upgrades across environments

• Install, configure, patch, and upgrade Oracle database software across AWS RDS environments • Perform proactive performance monitoring, SQL tuning, and resource optimization, including PeopleSoft-aware diagnostics (PeopleTools metadata, PSFT schemas, App Server/PIA/Process Scheduler impacts) • Ensure database availability, integrity, and reliability through automated monitoring and alerting using CloudWatch, RDS metrics, and custom PeopleSoft health checks • Develop and implement robust backup strategies, including RMAN, PITR, cross-region backups, and restore validation • Enforce database security policies, including user access, encryption, auditing, ATO compliance, CAT I/II remediation, and SQL inactivity/audit reporting • Troubleshoot database issues, including slow queries, locks, PeopleSoft metadata inconsistencies, and cross-tier performance bottlenecks • Create and maintain documentation for processes, architecture, configurations, and operational runbooks • Automate routine tasks using shell scripting, Python, SQL automation, Lambda workflows, and Step Functions • Support database migrations and upgrades across environments (on-premises/cloud), including PeopleTools upgrades, PUM lifecycle activities, and environment refreshes (masking, scrambling, schema sync) • Participate in disaster recovery planning and testing exercises, including High Availability architecture implementation for PeopleSoft (Multi-AZ, failover testing, DB redundancy, autoscaling alignment) • Adapt to rapid changes in requirements, tooling, and security mandates while maintaining accuracy in SQL audit reports, compliance artifacts, and operational deliverables