• Serve as a subject matter expert for our clients, addressing technical, developmental, or strategic IT needs • Manage problem identification, system architecture definition, software specification and design, testing, and deployment of open source solutions • Learn about new technologies and apply these concepts to customer needs • Adapt to changing customer requirements • Provide technical leadership to a team of consultants working on the client engagements with you • Respond to incidents, escalations, and exceptions in a professional manner - bringing together cross-functional teams from Red Hat's product, Product Engineering, Support, Professional Services, and Sales teams to meet the needs of our most demanding customers • Support with pre-sales activities, develop and review task lists, develop high level design architecture, lead Services discovery sessions to gather requirements

• Lead and technically guide a team of Cloud Infrastructure Engineers responsible for configuring, operating, and automating cloud environments across AWS, GCP, and Azure. • Define and execute the technical roadmap and architecture strategy for multi-cloud infrastructure and operations. • Oversee core cloud governance areas, including Identity and Access Management (IAM), perimeter security, account lifecycles, Infrastructure-as-Code ownership, and cloud cost optimization. • Design, implement, and document operating principles, architectural best practices, and complex troubleshooting solutions for cross-functional technology teams.

• Build a trusted advisory relationship with strategic accounts and engage with CIO/CTO/VP IT and Business leaders • Design Global Scale Systems: Lead the end-to-end architectural design of multi-region, highly available cloud ecosystems that support millions of concurrent users and petabyte-scale data processing. • Standardize Infrastructure as Code (IaC): Establish and enforce enterprise-wide standards for IaC and config management to ensure consistent, repeatable, and audited deployments across all environments. • Architect complex connectivity and workload portability strategies using Anthos, Private Service Connect, and Cloud Interconnects to bridge legacy on-premises systems with modern cloud services. • Operationalize Generative AI: Design production-grade RAG (Retrieval-Augmented Generation) architectures, ensuring LLMs are secure, reliably operate within capacity constraints and quotas, monitor and control token costs, and implement Enterprise security grade guardrails. • Scale the implementation of automated machine learning pipelines—from ingestion to model serving—using Vertex AI (or self-hosted oss models) to reduce the time-to-market for predictive insights. • Design and lead the implementation of comprehensive security frameworks including BeyondCorp, VPC Service Controls, and advanced Identity Management (IAM) to protect sensitive workloads against sophisticated threats. • Architect technical controls that automate compliance for global standards (e.g., SOC2, HIPAA, GDPR), ensuring the platform is "secure by design" and audit-ready at all times. • Serve as the final technical escalation point for critical production issues, performing deep-root cause analysis on global-scale outages or performance bottlenecks. • Direct the cost-optimization strategy by designing high-efficiency architectures that balance performance requirements with long-term cloud spend sustainability. • Act as a force multiplier by mentoring other architects and engineering teams, fostering a culture of technical excellence and continuous learning. • Act as a technical subject matter expert, particularly regarding the Google Cloud ecosystem for business users, providing clear and concise explanations of complex concepts. • Identify customer priorities, technical objections, and design strategies encompassing the Google ecosystem to deliver business growth and resolve blockers. • Lead requirements gathering and project scoping. • Solution design, problem-solving, and architecture diagramming. • Provide domain expertise around public cloud and enterprise technology, and effectively promote Google Cloud with clients, at conferences, and online. • Provide technical expertise to the team on continuous integration/continuous delivery, infrastructure, monitoring, alerting, and security. • Provide recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure needed to implement a complete solution for clients. • Assist in delivering technical solutions to meet customer functional needs and improve service reliability, including CI/CD pipelines and infrastructure builds/migrations. • Provide Engineer-to-Engineer and Architect-to-Engineer support, including whiteboard sessions and informal Q&A. • Travel to customer sites, conferences, and other related events as required.

• Design, deploy, and maintain GovCloud-based cloud infrastructures across AWS and Azure, ensuring high availability, scalability, and security. • Architect and implement secure cloud environments, including networking, virtualization, and containerization solutions. • Develop and manage Infrastructure-as-Code (IaC) solutions using tools such as Terraform, AWS CloudFormation, or ARM templates. • Support hybrid and multi-cloud architectures, including VPC peering, cross-domain solutions, and secure cloud integrations. • Implement and manage Identity and Access Management (IAM) and role-based access control (RBAC) policies. • Configure and optimize cloud networking components, including VPCs, subnets, VPNs, and security groups. • Lead or support Authority to Operate (ATO) processes, including: Preparing System Security Plans (SSP) Developing Security Assessment Reports (SAR) Managing Plans of Action & Milestones (POA&M). • Ensure compliance with DoD Risk Management Framework (RMF), NIST 800-53 Rev. 5, FedRAMP, and DoD IL-4/IL-5 requirements. • Perform continuous monitoring and compliance assessments for cloud environments. • Collaborate with cybersecurity teams to implement Zero Trust Architecture (ZTA) and enforce security controls. • Optimize cloud environments for compute, storage, and networking efficiency while maintaining security and compliance.