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Sunrun

Life Runs on Clean Energy

Community Manager

Community ManagerCommunity ManagerFull TimeRemoteSeniorTeam 10,001+Since 2007H1B SponsorCompany SiteLinkedIn

Location

California

Posted

43 days ago

Salary

$70.3K - $93.8K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Community Manager

Sunrun

• Create and manage sales specific community information within Salesforce • Confirm solar and storage offerings, pricing, builder specifics and all relevant information needed that will set up downstream teams for success • Facilitate weekly community launch meetings with Account Managers to coordinate on accurate offerings, sales information, builder strategy approach, and grand opening dates prior to community opening • Develop material and conduct training sessions with builder sales managers and agents to ensure alignment on Sunrun’s solar program expectations and requirements • Negotiate appropriate cut off timelines for homebuyer solar selection paperwork • Foster constructive relationships with builder sales agents by frequent touchpoints and timely completion of requests • Travel in market 25% of the time to assigned accounts to further bolster strong partnerships • Conduct training and educational sessions with assigned builders to ensure accurate understanding and adherence to Sunrun processes and offerings • Analyze report data to ensure alignment between buyer signed contracts and field installations • Navigate buyer escalations and offer innovative solutions to maintain collaborative relationship with agents • Ensure community program details are kept current in Salesforce for internal knowledge consistency • Resolve all buyer paperwork discrepancies per lot, prior to buyer closing date • Confirm receipt of all buyer information for the entire community to aid in activation efficiency • Confirm all accurate homebuyer information has been associated with the correct project in the community

Job Requirements

  • Bachelor’s Degree or equivalent experience
  • 3-5 years of account management experience preferred
  • Strong ability and desire to foster meaningful partnerships with builder contacts
  • Enthusiasm, drive, and flexibility to be a part of a new team helping to add value to the builder experience and to Sunrun’s New Homes department
  • Ability to coordinate across multiple functions and provide guidance and clarity for internal and external inquires
  • Excellent organizational skills and ability to juggle multiple projects, competing priorities and tight deadlines while maintaining promptness in responses and deliverables
  • Experience in managing a large portfolio of projects

Benefits

  • Medical/Dental/Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k Plan + Company Match
  • Stock Purchase Plan
  • Paid Vacations/Holidays
  • Paid Baby Bonding Leave
  • Employee Discounts
  • PowerU - 100% Funded Education Programs
  • Employee Donation Matching
  • Volunteer Hour Rewards

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NeighborWorks America offers grant funding, peer exchange, technical assistance, evaluation tools and access to professional learning as the nation’s leading trainer of housing and community development professionals. NeighborWorks network organizations provide affordable homes, owned and rented, financial counseling and coaching, community building through resident engagement, and collaboration across health, employment and education. If our mission inspires you, read on to learn more about how you can support our work. Caring for communities starts with caring for our internal community, our staff. Picture yourself in a collaborative and diverse hybrid environment surrounded by colleagues who challenge, encourage and inspire you. This opportunity offers an impressive total rewards package that includes a 401(k) match of up to 12%, 11 paid holidays, generous leave (including 40 hours of paid volunteer time) and industry-leading benefits. 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Fonction publique Territoriale logo

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