• Responsible for collecting and monitoring data on teams, lineups, and players using specialized software • Track performance in real time and provide valuable feedback to game managers • Monitor and complete quality assurance work on all games as they happen • Operate efficiently within the in-house software environment • Identify and confirm teams, lineups, and players with precision • Mark and prepare base data for the team to evaluate tracking performance • Coordinate with the Game Supervisor whenever support or clarification is needed • Participate in post-game meetings to share feedback and help identify areas for improvement

• Database troubleshooting: execute advanced SQL queries to investigate data discrepancies and correct records. • Manual interventions: perform technical procedures and 'not yet automated' workflows to resolve application blockages. • Technical diagnosis: analyze logs and system behavior to distinguish between user errors, data anomalies, and bugs. • Interface with engineering: collaborate with developers to document recurring issues for automated solutions. • Knowledge management: maintain documentation for manual workarounds and domain-specific logic.

• Operate and monitor digital LED signage across multiple commercial properties in the United States • Upload, schedule, and manage advertising content based on campaign timelines • Ensure content meets technical specifications and adheres to brand and tenant standards • Troubleshoot issues and coordinate with property staff or technicians as needed • Maintain accurate digital content logs and performance documentation • Track display uptime, campaign delivery, and ad performance metrics • Collaborate with property and asset management teams to ensure timely updates

• Support client onboarding and training on our AI audit platform • Serve as a first responder when clients have questions or issues • Surface feedback and pain points to the team • Help maintain client relationships and identify expansion opportunities • Build and maintain internal processes, documentation, and playbooks • Coordinate projects and keep work moving across the team • Own problems that do not yet have an owner • Identify inefficiencies and fix them before being asked • Review AI-generated workpapers and deliverables for quality • Support active engagements during busy periods • Learn audit methodology and help validate AI outputs • Contribute to quality frameworks and checklists • Jump into sales calls, demos, or research when needed • Help with hiring, onboarding, and team operations as we scale • Do whatever needs doing to keep the company moving forward