• Operate and monitor digital LED signage across multiple commercial properties in the United States • Upload, schedule, and manage advertising content based on campaign timelines • Ensure content meets technical specifications and adheres to brand and tenant standards • Troubleshoot issues and coordinate with property staff or technicians as needed • Maintain accurate digital content logs and performance documentation • Track display uptime, campaign delivery, and ad performance metrics • Collaborate with property and asset management teams to ensure timely updates

• Support client onboarding and training on our AI audit platform • Serve as a first responder when clients have questions or issues • Surface feedback and pain points to the team • Help maintain client relationships and identify expansion opportunities • Build and maintain internal processes, documentation, and playbooks • Coordinate projects and keep work moving across the team • Own problems that do not yet have an owner • Identify inefficiencies and fix them before being asked • Review AI-generated workpapers and deliverables for quality • Support active engagements during busy periods • Learn audit methodology and help validate AI outputs • Contribute to quality frameworks and checklists • Jump into sales calls, demos, or research when needed • Help with hiring, onboarding, and team operations as we scale • Do whatever needs doing to keep the company moving forward