• Gather and analyze functional and non-functional requirements in collaboration with stakeholders. • Create clear and concise documentation, ensuring alignment with business expectations and objectives. • Facilitate and lead requirements gathering sessions, reviews, and validation meetings with stakeholders. • Analyze and document business processes, identifying opportunities for improvement and optimization. • Work closely with the development team to ensure proper understanding and implementation of requirements.

Business Analyst - Commercial Residential Property Insurance Fully Remote • Corporate Office - Boca Raton, FL 33487 Overview Position Type Full Time Job Shift Day Description Position Summary: We are seeking an experienced Business Analyst with solid expertise in commercial residential property insurance to support the design, enhancement, and implementation of underwriting and policy administration capabilities for specialized property programs including: - HOA / Homeowners Associations - Small condominium associations - Assisted living facilities - Habitational risks - Other small commercial residential property lines This is not a data analyst or reporting-focused role. We are specifically looking for candidates with prior experience translating insurance products, underwriting, rating, forms, and workflow requirements into detailed business and system requirements for digital insurance platforms. Essential Functions: - Partner directly with Underwriting, Product, Operations, Compliance, and Technology teams to gather and document business requirements - Translate underwriting guidelines, eligibility rules, rates, forms, endorsements, and workflows into functional system requirements - Support enhancements and configuration of online quote/bind applications and policy administration systems - Create user stories, business process flows, requirement documentation, acceptance criteria, and traceability artifacts - Work closely with developers and QA teams throughout the SDLC to ensure requirements are accurately implemented - Analyze impacts of product or regulatory changes to system functionality and business processes - Participate in testing validation, defect triage, and production implementation activities - Support ongoing modernization and automation initiatives for commercial residential property insurance products Qualifications Required Education and Experience: - Bachelor’s degree or equivalent combination of education and relevant work experience - 3+ years of Business Analyst experience specifically within an insurance carrier or MGA environment - Direct experience supporting commercial residential property insurance products - Strong understanding of: - Underwriting rules - Rating logic - Insurance forms and endorsements - Eligibility/referral workflows - Quote-to-bind policy issuance processes - Experience writing requirements for: - Online insurance applications/portals - Policy administration systems - Rating engines - Underwriting workflow systems - Ability to translate business concepts into detailed functional requirements and user stories - Experience facilitating requirement sessions with underwriting and product stakeholders - Familiarity with Agile and/or Scrum delivery methodologies - Strong communication and documentation skills Preferred Qualifications: - Experience supporting Residential Commercial lines of business for Florida risks, including familiarity with state-specific products, forms, rating, underwriting, or regulatory requirements - Experience with HOA, habitational, condominium, or assisted living insurance products - Prior experience implementing or enhancing Guidewire, Duck Creek, or other insurance policy administration platforms - Familiarity with regulated environments such as Florida or California. - Insurance carrier or MGA background strongly preferred - Business Analyst certification (CBAP, CCBA) a plus. Essential Skills: - Understands how commercial residential property insurance products function operationally and can confidently bridge the gap between underwriting/product teams and technical development teams to deliver scalable digital insurance solutions - Strong attention to detail especially when working with policy, forms, rating, claims, or billing system changes. - Strong analytical and critical-thinking skills, with the ability to evaluate business needs and translate them into clear, well-defined requirements. - Ability to work independently with minimal supervision while maintaining accountability for quality and timeliness of deliverables. - Strong problem-solving skills, including the ability to research issues, identify root causes, and recommend practical solutions. - Ability to understand complex business processes, system workflows, and dependencies. - Proficiency with business analysis, documentation, and collaboration tools used to support project delivery. Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI. Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future. WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities. Notice to Third Party Agencies: WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM’s Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.

Role Description Provides analysis in the formulation of systems scope and objectives relative to the business plan and industry requirements for the organization. - Assist in the process of documenting, analyzing, tracing, prioritizing, and agreeing on requirements from business and technology stakeholders. - Controlling change and communication to relevant stakeholders. - Works directly with clients to understand the individual needs of the business. - Assists in any modifications to the procedures to solve technical problems related to computer equipment capacity and limitations, operating time and form of desired results. - Analyzes data to identify trends, patterns, and insights to support decision-making and system optimization. - Participates in system testing phases to ensure functionality, performance, and user acceptance. - Assists with the design and development of system solutions, including system architecture, workflows, data models, and user interfaces, ensuring alignment with business objectives. Qualifications - Bachelor's Degree in Computer Science, Information Systems Management, or related field. - 3 years experience on IT development contract. - Experience in a business analyst or requirements analyst role. - Experience with Agile Lifecycle Management tools (such as Rational Team Concert (RTC) or JIRA). - Experience preferred with Agile, SAFe, PO/PM. - Good analytical and creative problem-solving skills. - Good written and oral communication skills. - Strong organization and time management skills. - Ability to conduct research into systems issues and products as required. - Ability to effectively prioritize and execute tasks in a high-pressure environment and work through workflow analysis. Requirements - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements - It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. - We affirm our commitment to these fundamental policies. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

• Facilitate meetings and workshops with internal stakeholders to capture business requirements. • Translate business needs into clear, well-documented functional specifications, and obtain stakeholder sign-off. • Evaluate the feasibility and technical implications of business requirements. • Convert functional requirements into technical documentation and support the development team in understanding and delivering the solution. • Analyze current business processes to identify pain points, inefficiencies, and redundancies. • Design or recommend optimized process flows that align with business goals and industry best practices. • Conduct in-depth data analysis to determine transformation requirements and support business objectives. • Develop reports, dashboards, or presentations to communicate insights effectively to stakeholders. • Collaborate with IT teams to design solutions that address business requirements effectively and sustainably. • Perform high-level functional testing to ensure solutions meet specifications before User Acceptance Testing (UAT). • Support business users during UAT and ensure smooth transition to production. • Act as a bridge between business and technical teams, ensuring alignment and mutual understanding. • Manage stakeholder expectations and maintain transparency on project scope, changes, and progress. • Assist Project Managers in planning, timeline management, and ensuring timely delivery of project milestones.